Consumer Perspectives on Quality of Healthcare Slides to All-Time Low
NASHVILLE, Tenn., Nov. 10, 2022 /PRNewswire-PRWeb/ -- The Beryl Institute and Ipsos released findings from the tenth PX Pulse, a survey to track current perspectives on patient experience in healthcare across the United States. This report trends data related to the consumer experience from data first collected pre-pandemic in December 2019 through the third quarter of 2022. This issue reveals the challenges the healthcare industry faces as the world learns how to operationalize the realities of the pandemic. Specifically, the findings share consumers' perspective of quality of care and experience in healthcare today.
- Specifically, the findings share consumers' perspective of quality of care and experience in healthcare today.
- Quality of healthcare hit its lowest percentage to date, with just 40% of respondents rating the quality of their healthcare as "Good" or "Very good," down 6 points from March of this year.
- The Beryl Institute Ipsos PX Pulse represents a first-of-its-kind effort to elevate understanding of the current perspectives on patient experience in U.S. healthcare.
- The Beryl Institute is a global community of healthcare professionals and experience champions committed to transforming the human experience in healthcare.