New Study Reveals Organizations Embrace Generative AI and Human-in-the-Loop Automation Amidst Rising Costs and Frequency of Service Incidents
Transposit , the AI-powered incident management company, today announced results from its third annual State of DevOps Automation and AI research study about the intricate challenges faced by organizations in managing incidents effectively.
- Transposit , the AI-powered incident management company, today announced results from its third annual State of DevOps Automation and AI research study about the intricate challenges faced by organizations in managing incidents effectively.
- Nearly two-thirds of organizations (66.5%) reported an increase in the frequency of service incidents that have affected their customers over the past 12 months, a 3.6% increase from the 2022 survey .
- Despite robust incident management processes within numerous organizations, the relentless surge in service incidents — with its consequential impact on customers and financial ramifications — mandates a transformative approach.
- This unified, intelligent approach goes beyond streamlining processes; it empowers teams to leverage automation and AI to enhance their organization's incident management processes and develop more efficient automated workflows.