Sevis

Sevis and TSG Global Form Strategic Partnership

Retrieved on: 
Thursday, March 23, 2023
Telecommunications, Blockchain, Software, Consulting, Professional Services, Technology, Mobile, Wireless, Security, Communication, Plague, Enterprise, Partnership, TSG, SMS, Human voice, Fraud, Mobile phone, Sevis

a global identity software company with the vision of connecting trusted identity to communications channels, has entered into a strategic partnership with Sevis Systems to launch trustable Short Message Services (SMS), commonly known as texting services, within their eCallMe!® service.

Key Points: 
  • a global identity software company with the vision of connecting trusted identity to communications channels, has entered into a strategic partnership with Sevis Systems to launch trustable Short Message Services (SMS), commonly known as texting services, within their eCallMe!® service.
  • TSG Global’s patented Trusted Number Identity Solution (TNID), utilizes blockchain to create a digital identity tied to individual phone numbers.
  • Identity is extremely important to enterprise and consumers alike,” said, Noah Rafalko, CEO of TSG Global.
  • “Together with TSG, Sevis continues our commitment into support of digital identity delivering trusted branded SMS messaging.”

Sevis System’s CEO to Share Expertise at the 2021 Future of Work Expo

Retrieved on: 
Tuesday, June 15, 2021
Networks, Security, Mobile, Wireless, Technology, Telecommunications, Customer engagement, Customer experience, Sevis

Sevis Systems today announced that its CEO Fletcher Hamilton will present at the Future of Work Expo , held June 22-25, 2021, in Miami, Florida.

Key Points: 
  • Sevis Systems today announced that its CEO Fletcher Hamilton will present at the Future of Work Expo , held June 22-25, 2021, in Miami, Florida.
  • Hamiltons panel, titled Digital Transformation Post COVID-19: Raising the Bar on Customer Engagement , will be presented on Thursday, June 24, at 2:00 p.m. EDT.
  • He will speak about how customer service and engagement expectations have evolved since the start of the COVID-19 pandemic.
  • To register for the Future of Work Expo, visit https://www.futureofworkexpo.com/registration.aspx .

Sevis Systems Reports Unanswered Calls Cost U.S. Contact Centers $685M per Day

Retrieved on: 
Thursday, May 27, 2021
Security, Mobile, Wireless, Technology, Telecommunications, Software, Sevis, Outbound

Sevis Systems today announced its report that examines the economic and operations impact of unanswered outbound calls on businesses and their contact centers.

Key Points: 
  • Sevis Systems today announced its report that examines the economic and operations impact of unanswered outbound calls on businesses and their contact centers.
  • When looking to put a value on the cost of these unanswered calls, Sevis reports staggering statistics.
  • The research found that 216.2 million calls from U.S. contact centers each day are unanswered.
  • It also estimates that contact center workers that make outbound calls will spend 56 minutes per hour on unanswered calls that cost the business 1.5 cents per second.