Administrative Monetary Penalty

AGCO issues $150,000 in penalties to PointsBet for violations of internet gaming responsible gambling standards

Retrieved on: 
Thursday, November 9, 2023

The penalty relates to several alleged violations of the responsible gambling provisions of the Registrar’s Standards for Internet Gaming (the Standards), including, but not limited to:

Key Points: 
  • The penalty relates to several alleged violations of the responsible gambling provisions of the Registrar’s Standards for Internet Gaming (the Standards), including, but not limited to:
    Failing to appropriately intervene and provide assistance to a player who was potentially experiencing gambling harms.
  • Ensuring registered igaming operators comply with Ontario’s strong responsible gambling provisions is an AGCO priority.
  • 2.12 – ensure that employees understand the importance of responsible gambling and are adequately trained to respond appropriately to, and assist, players who may be experiencing harm from gambling.
  • In accordance with AGCO Board Guidelines, the Registrant has been served an Order of Monetary Penalty totaling $150,000 for these alleged infractions.

AGCO issues $100,000 in penalties to Apollo Entertainment for violations of internet gaming responsible gambling standards

Retrieved on: 
Thursday, August 10, 2023

The penalty relates to multiple alleged violations of the responsible gambling provisions in the Registrar’s Standards for Internet Gaming (the Standards), including, but not limited to:

Key Points: 
  • The penalty relates to multiple alleged violations of the responsible gambling provisions in the Registrar’s Standards for Internet Gaming (the Standards), including, but not limited to:
    Failing to conduct required interventions with players who may be experiencing gambling related harms.
  • Failing to ensure their employees understood the importance of responsible gambling, including assisting players who may be experiencing gambling related harms.
  • The AGCO’s responsible gambling framework was developed following an in-depth review of approaches taken in leading jurisdictions around the world.
  • The Standards address a wide range of high-risk gambling issues, including prevention, awareness, early intervention, and support.

AGCO issues monetary penalties to BV Gaming and Fitzdares Canada for offering prohibited bets on Canadian major junior hockey

Retrieved on: 
Tuesday, June 20, 2023

The operators are alleged to have offered numerous bets on Ontario Hockey League, Western Hockey League, and Quebec Major Junior Hockey League games during the 2022-23 season.

Key Points: 
  • The operators are alleged to have offered numerous bets on Ontario Hockey League, Western Hockey League, and Quebec Major Junior Hockey League games during the 2022-23 season.
  • This includes a clear prohibition on offering bets in Ontario on minor league sports, including Canadian major junior hockey.
  • Bets were offered on all three CHL leagues: Ontario Hockey League, Quebec Major Junior Hockey League and Western Hockey League.
  • Bets were offered on all three CHL leagues: Ontario Hockey League, Quebec Major Junior Hockey League and Western Hockey League.

AGCO moves to revoke the liquor sales licence of Afro-East Restaurant in Kitchener

Retrieved on: 
Friday, May 5, 2023

TORONTO, May 05, 2023 (GLOBE NEWSWIRE) -- The Deputy Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) has issued a Notice of Proposal (NOP) to revoke the liquor sales licence of Afro-East Restaurant, located at 91 Queen St S, Kitchener, ON.

Key Points: 
  • TORONTO, May 05, 2023 (GLOBE NEWSWIRE) -- The Deputy Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) has issued a Notice of Proposal (NOP) to revoke the liquor sales licence of Afro-East Restaurant, located at 91 Queen St S, Kitchener, ON.
  • During subsequent inspections conducted by the AGCO, the same back exterior gate was observed closed and chain locked once again.
  • Further, the licence holder failed to notify the AGCO of these charges as required by a condition on its liquor sales licence.
  • AGCO inspectors observed the licence holder permitting patrons to remove liquor from the licensed premises.

AGCO issues $70,000 in monetary penalties to three internet gaming operators for offering uncertified slot games

Retrieved on: 
Thursday, April 20, 2023

In addition, contrary to Standard 1.22, the uncertified games that Mobile Incorporated Limited allegedly provided were from suppliers who are not registered with the AGCO.

Key Points: 
  • In addition, contrary to Standard 1.22, the uncertified games that Mobile Incorporated Limited allegedly provided were from suppliers who are not registered with the AGCO.
  • The Standards were put in place to protect Ontarians from potential harms while ensuring game integrity and fairness.
  • “The AGCO holds all registered operators to high standards of responsible gambling, player protection and game integrity, and monitors their activities in the interest of Ontarians.
  • A critical feature of our regulatory framework requires operators to only offer games that are from registered gaming suppliers and have been certified by an AGCO-registered independent testing laboratory to meet the highest standards of game integrity.

Strengthening the Port System and Railway Safety in Canada Act: Minister of Transport introduces a new bill to make our supply chain stronger

Retrieved on: 
Thursday, November 17, 2022

Today, the Minister of Transport, the Honourable Omar Alghabra, introduced theStrengthening the Port System and Railway Safety in Canada Act in the House of Commons.

Key Points: 
  • Today, the Minister of Transport, the Honourable Omar Alghabra, introduced theStrengthening the Port System and Railway Safety in Canada Act in the House of Commons.
  • Together, these measures seek to improve the supply chain, including the competitiveness of Canada's transportation system and operations that are safe, secure, efficient, and reliable.
  • During the National Supply Chain Summit in January 2022, Minister Alghabra announced that a Supply Chain Task Force would be created.
  • The Task Force's Final Report focuses on areas of action, collaboration, and transformation as overarching themes to improve Canada's supply chain.

AGCO issues $48,000 in monetary penalties to Unibet ON Inc. for alleged advertising and inducement infractions

Retrieved on: 
Thursday, August 25, 2022

The AGCOs igaming regulatory framework exists in part to ensure Ontarios igaming market achieves high standards in such important areas as responsible gambling, protection of minors, and game integrity.

Key Points: 
  • The AGCOs igaming regulatory framework exists in part to ensure Ontarios igaming market achieves high standards in such important areas as responsible gambling, protection of minors, and game integrity.
  • Ontario strictly prohibits broad public advertising of bonuses and other gambling inducements, and the AGCO will continue to take regulatory action.
  • We expect all registered operators to achieve and maintain the high standards of responsible gambling, player protection and game integrity.
  • The AGCO will continue to monitor these gaming sites activities, and ensure they are meeting their obligations under Ontarios Gaming Control Act and the Standards.

AGCO suspends and moves to revoke the liquor licence of EFS Social Club in Toronto following fatal shooting

Retrieved on: 
Friday, July 29, 2022

TORONTO, July 29, 2022 (GLOBE NEWSWIRE) -- The Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) has issued an Order of Suspension for the liquor licence of EFS Social Club located at 647 King St. W. Toronto.

Key Points: 
  • TORONTO, July 29, 2022 (GLOBE NEWSWIRE) -- The Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) has issued an Order of Suspension for the liquor licence of EFS Social Club located at 647 King St. W. Toronto.
  • The suspension is in immediate effect and the club is not legally allowed to sell or serve alcohol for the duration of the suspension.
  • Under the authority of the Liquor Licence and Control Act (LLCA), the Deputy Registrar has also issued a Notice of Proposal (NOP) to revoke the liquor licence of EFS Social Club for allegedly breaching a condition of its liquor licence.
  • On Sunday July 17, 2022, it was reported that a fatal shooting had taken place inside of the establishment.

AGCO issues $227,250 in monetary penalties to HR Ottawa LP for alleged regulatory violations following audit of Rideau Carleton Casino

Retrieved on: 
Wednesday, July 13, 2022

The Registrar has taken these actions following an AGCO audit that assessed HR Ottawa LPs compliance with the Registrars Standards for Gaming.

Key Points: 
  • The Registrar has taken these actions following an AGCO audit that assessed HR Ottawa LPs compliance with the Registrars Standards for Gaming.
  • The Standards exist to protect Ontarians and audits of gaming operators are one of the tools the AGCO regularly uses as part of its regulatory oversight of the gaming industry.
  • Among the 36 violations identified by the AGCOs audit, HR Ottawa LP is alleged to have:
    provided advertising and marketing materials to individuals who had self-excluded from gambling activities.
  • These penalties are intended to drive the improvements needed at the Rideau Carleton Casino, and we will be carefully monitoring the casinos activities to ensure these significant audit findings are addressed.

AGCO issues $100,000 in monetary penalties to Draft Kings Canada for alleged advertising and inducement infractions

Retrieved on: 
Thursday, June 30, 2022

The promotion was distributed widely via television and social media channels.

Key Points: 
  • The promotion was distributed widely via television and social media channels.
  • Ontario strictly prohibits broad public advertising of bonuses and other gambling inducements.
  • The AGCO will continue to monitor the activities of all registered operators and hold them to high standards of responsible gambling, player protection and game integrity.
  • It is in the public interest that we ensure they are meeting their obligations under Ontarios Gaming Control Act and the Standards.