Merchandising

Retailers must 'go the extra mile' to overcome inefficient and unprofitable delivery models

Retrieved on: 
Thursday, January 10, 2019

40 percent of customers currently order groceries online at least once a week: This number is expected to reach 55 percent by 2021.

Key Points: 
  • 40 percent of customers currently order groceries online at least once a week: This number is expected to reach 55 percent by 2021.
  • Forty percent of customers classify delivery services as a "must have" when purchasing food and grocery products, with one in five (20 percent) prepared to switch retailers if this is not provided.
  • Fast and effective last-mile delivery increases customer spend and loyalty: Encouragingly, 74 percent of satisfied customers intend to increase spend by as much as 12 percent with retailers they frequently purchase from.
  • Therefore, the dilemma facing retailers is to provide last-mile delivery services that customers value, without damaging their own profitability.

KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019

Retrieved on: 
Wednesday, January 9, 2019

(Photo: Business Wire)

Key Points: 
  • (Photo: Business Wire)
    The unit is uniquely built to demonstrate the intelligence-enabled offering Beabloo and KIOSK provide.
  • The digital signage kiosk has three screens one to display customer-facing ad content, plus two additional displays to demonstrate Beabloos Dynamic Signage and Audience Analytics solutions for the Retailer.
  • The customer-facing digital signage kiosk has an integrated camera to anonymously analyze the audience in real time, thereby respecting the shoppers privacy.
  • The unique show demonstration illustrates what the Beabloo Active Customer Intelligence Suite adds to digital signage interactions.

Cappasity to Provide European Jeweler Guérin Joaillerie with 3D Product Imaging Solution

Retrieved on: 
Wednesday, January 9, 2019

Cappasity, the leader in scalable 3D and AR/VR imaging for online retailers, today announced that Gurin Joaillerie, the premium jewelry brand in Europe, will deploy its 3D imaging solution on Guerin.com .

Key Points: 
  • Cappasity, the leader in scalable 3D and AR/VR imaging for online retailers, today announced that Gurin Joaillerie, the premium jewelry brand in Europe, will deploy its 3D imaging solution on Guerin.com .
  • Cappasity provides Gurin Joaillerie clients with the ultimate online shopping experience.
  • The introduction of Cappasity 3D product imaging is an exciting evolution within our digital marketing strategy.
  • Given these results, its not surprising that 3D product imaging enables enterprises to increase conversion by up to 40 percent.

Retailers Vote Bamboo Rose #1 Ranking in the 2019 RIS News Software LeaderBoard

Retrieved on: 
Wednesday, January 9, 2019

Bamboo Rose announced today that it ranked as the number-one software provider in the category for Overall Performance by Tier One & Mid-Size Retailers in the annual 2019 RIS News Software LeaderBoard report .

Key Points: 
  • Bamboo Rose announced today that it ranked as the number-one software provider in the category for Overall Performance by Tier One & Mid-Size Retailers in the annual 2019 RIS News Software LeaderBoard report .
  • The annual 2019 RIS Software LeaderBoard features 50 top-10 lists focused on customer satisfaction, as well as a top-20 list of the best software vendors in retail.
  • This year, the ranking was based on 585 vendor evaluations provided by 294 retailers who use the software.
  • Bamboo Rose should be proud of its ranking in the 2019 RIS LeaderBoard, said Joe Skorupa, RIS News Editorial Director.

Trax Announces Partnership With Google Cloud to Digitize Retail Stores

Retrieved on: 
Wednesday, January 9, 2019

"In today's ever-changing industry, retailers must evolve quickly to get ahead of customer expectations," said PravinPillai, Global Head of Retail Industry Solutions, Google Cloud.

Key Points: 
  • "In today's ever-changing industry, retailers must evolve quickly to get ahead of customer expectations," said PravinPillai, Global Head of Retail Industry Solutions, Google Cloud.
  • "We're delighted to partner with Trax on its Retail Watch solution, which will help to digitally transform the retail industry."
  • A demonstration ofTrax'simplementation of Google Cloud,imagerecognition andTrax Shelfie Camerascanbe seen at Trax booth #4855 and Google booth 4255, both located at level 3 of the show.
  • In addition to its Retail Watch shelf-management solution, Trax will also be demonstratingitsshopperin-store navigation application at its booth.

Trax Announces Partnership With Google Cloud to Digitize Retail Stores

Retrieved on: 
Wednesday, January 9, 2019

"In today's ever-changing industry, retailers must evolve quickly to get ahead of customer expectations," said PravinPillai, Global Head of Retail Industry Solutions, Google Cloud.

Key Points: 
  • "In today's ever-changing industry, retailers must evolve quickly to get ahead of customer expectations," said PravinPillai, Global Head of Retail Industry Solutions, Google Cloud.
  • "We're delighted to partner with Trax on its Retail Watch solution, which will help to digitally transform the retail industry."
  • A demonstration ofTrax'simplementation of Google Cloud,imagerecognition andTrax Shelfie Camerascanbe seen at Trax booth #4855 and Google booth 4255, both located at level 3 of the show.
  • In addition to its Retail Watch shelf-management solution, Trax will also be demonstratingitsshopperin-store navigation application at its booth.

AutoMotion Surpasses 3,500 Dealers

Retrieved on: 
Wednesday, January 9, 2019

The AutoMotion digital retailing platform offers car buyers a simple way to buy, lease, or subscribe to a vehicle using a smartphone.

Key Points: 
  • The AutoMotion digital retailing platform offers car buyers a simple way to buy, lease, or subscribe to a vehicle using a smartphone.
  • "We are excited to announce this big step for the company today," stated Ben Anderson, CEO of AutoMotion.
  • The AutoMotion suite of apps now features millions of app-based car buyers and connects in-market shoppers with participating dealers to help facilitate the transaction.
  • Dealers on the AutoMotion network provide AutoMotion shoppers and owners a simplified, app-based, personal experience tailored to their individual requirements.

Personalization, Mobile Experience, and Real-Time Retail are Top Customer Engagement Priorities, According to New BRP Report

Retrieved on: 
Wednesday, January 9, 2019

As retailers look for ways to differentiate in today's highly competitive market, customer engagement strategies like personalization, mobile experience and real-time retail are critical components for optimizing the customer's shopping experience.

Key Points: 
  • As retailers look for ways to differentiate in today's highly competitive market, customer engagement strategies like personalization, mobile experience and real-time retail are critical components for optimizing the customer's shopping experience.
  • Retailers understand the importance of personalization as 53% are focused on this for 2019, according to the 20th Annual POS/Customer Engagement Benchmark Survey.
  • "It is time to reimagine the customer engagement model as yesterday's retail is dead, and agility is paramount as retail continues to rapidly evolve," said Brian Brunk, principal at BRP.
  • BRP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to our clients.

My Size Names Jessica Hoopfer Director of U.S. Sales

Retrieved on: 
Wednesday, January 9, 2019

Prior to joining My Size, Hoopfer served in a variety of sales, operations, and growth roles, most recently as Director of Global Strategies and Growth Retail for NAPCO Media.

Key Points: 
  • Prior to joining My Size, Hoopfer served in a variety of sales, operations, and growth roles, most recently as Director of Global Strategies and Growth Retail for NAPCO Media.
  • She also served as Head of Americas - Operations and Sales for Rakuten FitsMe, a fit recommendation technology for retailers.
  • Hoopfer has experience working with Fortune 100, 500, and 1000 retail brands, growing sales development teams, and showcasing the impact Fit Technologies can have on a business's operations, sustainability, and consumer experience.
  • This is the second strategic sales hire My Size has made in the last month as it continues an emphasis on the U.S. retail market.

Trader Joe’s Repeats as Top U.S. Grocery Retailer in the dunnhumby Retailer Preference Index

Retrieved on: 
Wednesday, January 9, 2019

Trader Joes was again the top-rated grocery retailer.

Key Points: 
  • Trader Joes was again the top-rated grocery retailer.
  • Because of pressures that grocery retailers are facing today, a common reaction is to think only of the short term.
  • The overall RPI ranking evaluates retailer performance on seven pillars: price, quality, digital, operations, convenience, discounts/rewards and speed.
  • The other customer needs, like digital, speed, convenience or discounts/rewards, while still important, have a weaker association with retailer preference.