Magnesium oxide wallboard

NovelVox Introduces BI-enabled iVision Plus Wallboards and Agent Dashboard for Cisco Webex Contact Centers

Retrieved on: 
Tuesday, July 19, 2022
Cisco Webex, Magnesium oxide wallboard, BI, Genesys, Data analysis, KPI-driven code analysis, Create, Avaya, Business intelligence, Contact, SMS, Drywall, Self-management, City centre, Cisco Systems, Microsoft Teams, Medical device, Mobile phone, Online shopping

ROSWELL, Ga., July 19, 2022 /PRNewswire-PRWeb/ -- NovelVox strives to deliver bespoke contact center solutions to boost agents' productivity and performance. Thus, NovelVox has launched intuitively designed iVision Plus Wallboards for the Cisco Webex contact center. The feature-rich Wallboard empowers supervisors and agents with self-management and enables them to take proactive actions to improve contact center performance.

Key Points: 
  • NovelVox's collaborative and fully configurable iVision Plus Wallboards and dashboards are now available for Cisco Webex Contact Center.
  • Thus, NovelVox has launched intuitively designed iVision Plus Wallboards for the Cisco Webex contact center .
  • The BI capabilities of the Cisco Webex CC wallboard turn your complex data into valuable insights for more effective data analysis.
  • Thus, we have launched Wallboards and Agent Dashboards for Cisco Webex Contact Center with the intent to motivate and engage agents to achieve more.

NovelVox launches Interactive Amazon Connect Wallboards and Agent Dashboards for 360° Performance Monitoring

Retrieved on: 
Tuesday, May 24, 2022
Amazon Web Services, Drywall, Health, Education, Magnesium oxide wallboard, Avaya, Contact, Genesys, Motivation, Government, SMS, Efficiency, Time, Political lists, KPI-driven code analysis, City centre, Cisco Systems, Online shopping

BETHESDA, Md., May 24, 2022 /PRNewswire-PRWeb/ -- In an information-centric industry, the success of businesses depends upon extracting accurate information and making informed decisions by leveraging smart technologies.

Key Points: 
  • NovelVox's fully configurable, out-of-the-box designed, interactive Wallboards and Dashboards are now available for Amazon Connect Contact Centers, replacing the standard Wallboard screens with a visually-impressive display of data to drive agent engagement and motivation.
  • Aimed toward boosting agents' performance and leveraging the latest technologies available in the market, NovelVox, a pioneer in creating contact center solutions, has launched intuitively-designed Wallboards and Agent Dashboards for Amazon Connect Contact Centers.
  • With the launch of Wallboards and Agent Dashboards for Amazon Connect, our intent remains to motivate and engage agents to achieve more.
  • At NovelVox, special attention to detail is given while designing the products to complement various Contact Center applications, including Cisco, Avaya, Amazon Connect, and Genesys.

Prophecy International Appoints Bill Jessen as Head of Snare U.S. Federal Team

Retrieved on: 
Wednesday, March 9, 2022
AXS, Government, Industry, United Kingdom, Snare, Unitary state, AT, Verizon Communications, Risk, VP, Software as a service, City, Customer experience, Emite, LLC, City centre, ATF, KPI, Magnesium oxide wallboard, SIEM, Intelligence, Jessen, Motorola Solutions, Leadership, MSSP, SLED, Consultant, Prophecy, Solution, Technology, ASX, FBI, Federation, Trust, Security, Colorado State Patrol, Organization, History, AT&T, Trapping, Management

DENVER, March 9, 2022 /PRNewswire-PRWeb/ -- Prophecy International (AXS:PRO) has announced the appointment of Bill Jessen as Director of U.S. Federal Sales for Snare Solutions, a subsidiary of Prophecy International known for providing best of breed log management solutions to public and private sector organizations worldwide.

Key Points: 
  • DENVER, March 9, 2022 /PRNewswire-PRWeb/ -- Prophecy International (AXS:PRO) has announced the appointment of Bill Jessen as Director of U.S. Federal Sales for Snare Solutions, a subsidiary of Prophecy International known for providing best of breed log management solutions to public and private sector organizations worldwide.
  • "Bill brings a level of leadership and dedication to this role that is immeasurable in its value," says John Pappas, VP of the Americas for Prophecy International.
  • In addition to overseeing U.S. Federal sales and alliances for Snare Solutions, Jessen will also oversee business related to state-led education (SLED).
  • Snare Solutions (a Prophecy International, LLC brand, ASX:PRO) is a centralized log management solution that pairs well with any SIEM and/or MSSP platform.

NovelVox introduces 75+ Integration Library for Cisco Webex Contact Centers, including ready integration with Banking, Credit Unions, and Healthcare core systems

Retrieved on: 
Tuesday, February 22, 2022
Cloud, Cisco Systems, Government, Cisco Webex, Efficiency, The London Institute of Banking & Finance, Health, Education, Magnesium oxide wallboard, Amazon Web Services, Industry, Environment, Adoption, Avaya, Nextgen, API, CRM, Integrated library system, Finesse, National Association of Federally-Insured Credit Unions, CX, Solution, Integration, Credit union, Online shopping, Network equipment, Genesys, Health care, Insurance

NovelVox integrations are tailored to increase agents' efficiency by saving them from unnecessary screen toggling for fetching data from multiple applications.

Key Points: 
  • NovelVox integrations are tailored to increase agents' efficiency by saving them from unnecessary screen toggling for fetching data from multiple applications.
  • The leading contact center solution provider and a proud Cisco Preferred Solution Partner, NovelVox feels delighted to introduce the same set of NextGen contact center integration capabilities to Webex CC.
  • Unified Agent Desktop Interface offers ready integration with 75+ applications including widely-used CRM, Ticketing, EMR/EHR, Banking systems, and other business applications leveraging open API accessibility.
  • NovelVox is a complete solution and digitally ahead contact center solution provider for enhanced agent and customer experience.

NovelVox Selected for Membership in Avaya DevConnect Program

Retrieved on: 
Wednesday, January 12, 2022
Accelerator, Credit union, Health, AVYA, NYSE, Partner, Product management, Solution, Government, Insurance, Industry, Agent, Marketing, Learning Technology Partners, Education, Technology, Software, Compliance, Magnesium oxide wallboard, Organization, Network equipment, Online shopping, Avaya

BETHESDA, Md., Jan. 12, 2022 /PRNewswire-PRWeb/ --NovelVox today announced it has been selected by Avaya , a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program .

Key Points: 
  • BETHESDA, Md., Jan. 12, 2022 /PRNewswire-PRWeb/ --NovelVox today announced it has been selected by Avaya , a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program .
  • As a DevConnect Technology Partner, NovelVox expects to help Avaya customers improve agent productivity and customer satisfaction through its Agent Accelerator unified agent desktop solution.
  • The Avaya DevConnect program is part of the Avaya Experience Builders network of Avaya experts, partners, developers, and customers.
  • The DevConnect program promotes the development, compliance-testing, and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions.

NovelVox Introduces NextGen Agent Desktops for Cisco Webex Contact Centers

Retrieved on: 
Wednesday, October 6, 2021
Adoption, Avaya, Insurance, Health, Solution, FCR, Finesse, Magnesium oxide wallboard, AHT, CRM, The, Cisco Certified Entry Networking Technician, Amazon Web Services, CCAA, Education, Government, Industry, Network equipment, Online shopping

From over 12 years of experience delivering NextGen Cisco Certified products to creating integrated solutions that improve agent and customer experience, NovelVox has now come up with an all-new unified agent desktop for Webex CC .

Key Points: 
  • From over 12 years of experience delivering NextGen Cisco Certified products to creating integrated solutions that improve agent and customer experience, NovelVox has now come up with an all-new unified agent desktop for Webex CC .
  • NovelVox has always been known in the Cisco ecosystem for its advanced solution, and Webex agent desktop is yet another innovative creation for the users.
  • With the launch of NovelVox Cisco Webex agent desktop , our intent remains to exceed agents and customer expectations with experience.
  • NovelVox is a complete solution and digitally ahead contact center solution provider for enhanced agent and customer experience.

NovelVox Introduces A New Range Of Cloud-Based CTI Connectors

Retrieved on: 
Tuesday, September 14, 2021
Health, Education, Government, ServiceNow, United States Postal Inspection Service, Cisco Systems, Avaya, Third party, Industry, Solution, Salesforce, CRM, Connector, Finesse, CTI, UI, Magnesium oxide wallboard, Video game console

For 12 years NovelVox has tried to bridge the gap between customers and the contact center with exceptional technological advancements.

Key Points: 
  • For 12 years NovelVox has tried to bridge the gap between customers and the contact center with exceptional technological advancements.
  • The all-new NovelVox cloud-based CTI comes with a cloud installation that makes it functional over the cloud or on-premise with Salesforce, MS Dynamics, ServiceNow, Epic, etc.
  • It is a new range of CTI connector with added features, including:
    Supervisor monitoring tools to control agent activities and improve quality.
  • NovelVox CEO, Amit Gandhi states, "NovelVox works like a pro when creating advance contact center solutions.

Mesmerize's Wallboards Receive Seal of Certification from the Point of Care Communication Council

Retrieved on: 
Tuesday, August 3, 2021
Pharmaceutical industry, Validity, Health, Food safety, Product testing, Systems engineering, Verification and validation, Health care, Mesmerize, Verification, Validation

"Mesmerize wallboards have been the anchor of our point of care business since the company was founded in 2006," said Gregory Leibert, Mesmerize CEO.

Key Points: 
  • "Mesmerize wallboards have been the anchor of our point of care business since the company was founded in 2006," said Gregory Leibert, Mesmerize CEO.
  • We are proud to receive the verified third-party audit results from AAM and resulting PoC3 seal of certification indicating that Mesmerize's wallboards meet the highest industry standards."
  • The Point of Care Communication Council is an organization that advocates for the effective use of the point of care channel to advance health and healthcare outcomes.
  • PoC3's Verification and Validation Guidance is designed to define industry best practices and engender trust among those who transact at the point of care.

Worldwide Magnesite Industry to 2025 - Growing Demand from the Construction Industry - ResearchAndMarkets.com

Retrieved on: 
Friday, January 15, 2021
Construction & Property, Other Construction & Property, Construction, Magnesium compounds, Building materials, Antacids, Magnesium oxide wallboard

Construction Industry is among the major users that has been using high-performance magnesia products for a long time.

Key Points: 
  • Construction Industry is among the major users that has been using high-performance magnesia products for a long time.
  • The adoption of magnesite in the construction industry is mainly due to its properties.
  • So, the demand and supply dynamics have changed and the supply of magnesia to the construction industry has decreased in 2020, compared to previous times.
  • The growing construction market in Asia-Pacific has been increasing the demand for ceramics from residential as well as industrial sectors.