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Gupshup acquires OneDirect, the Leading Omnichannel Customer Service Platform for Global Businesses

Retrieved on: 
Thursday, June 2, 2022

Gupshup , a global leader in conversational engagement, announced the acquisition of OneDirect , the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East.

Key Points: 
  • Gupshup , a global leader in conversational engagement, announced the acquisition of OneDirect , the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East.
  • OneDirect, with their proven leadership in helping leading brands transform omni-channel customer service, is a valuable addition to our Conversational Engagement Platform.
  • Gupshups advanced AI capabilities combined with OneDirect's robust customer service and engagement platform will provide businesses the ability to reinvent customer experience, said Vishrut Chalsani, Co-founder and CEO, OneDirect.
  • Gupshups proven expertise and market leadership in the CPaaS space and OneDirects truly omnichannel customer service platform is a winning combo for businesses looking to redefine digital customer experience (CX), said Bharat Singh, Operating Partner, Sequoia Capital.

The India Loyalty Programs Industry is Expected to Reach $3.9 Billion by 2026

Retrieved on: 
Thursday, June 2, 2022

According to the Q1 2022 Global Loyalty Programs Survey, Loyalty Programs Market in India is expected to grow by 13.2% on annual basis to reach US$ 2425.6 million in 2022.

Key Points: 
  • According to the Q1 2022 Global Loyalty Programs Survey, Loyalty Programs Market in India is expected to grow by 13.2% on annual basis to reach US$ 2425.6 million in 2022.
  • Loyalty Programs Market in the country will increase from US$ 2141.9 million in 2021 to reach US$ 3963.6 million by 2026.
  • In India, loyalty and reward programs have been used as strategies by brands and organizations, especially in the hospitality, tourism, aviation, and retail sectors.
  • 4.1 India Loyalty Spend Share by Functional Domains, 2017-2026
    4.2 India Loyalty Spend Value by Loyalty Schemes, 2017-2026
    4.3 India Loyalty Spend Value by Loyalty Platforms, 2017-2026
    5.1 India Loyalty Spend Share by Loyalty Program Type, 2017-2026
    5.2 India Loyalty Spend Value by Point-based Loyalty Program, 2017-2026
    5.3 India Loyalty Spend Value by Tiered Loyalty Program, 2017-2026
    5.4 India Loyalty Spend Value by Subscription Loyalty Program, 2017-2026
    5.5 India Loyalty Spend Value by Perks Loyalty Program, 2017-2026
    5.6 India Loyalty Spend Value by Coalition Loyalty Program, 2017-2026
    5.7 India Loyalty Spend Value by Hybrid Loyalty Program, 2017-2026
    6.1 India Loyalty Spend Share by Channel, 2017-2026
    6.2 India Loyalty Spend Value by In-Store, 2017-2026
    6.3 India Loyalty Spend Value by Online, 2017-2026
    6.4 India Loyalty Spend Value by Mobile, 2017-2026
    7.1 India Loyalty Spend Share by Key Sectors, 2017-2026
    7.2 India Loyalty Spend Value in Retail, 2017-2026
    7.3 India Loyalty Spend Value in Financial Services, 2017-2026
    7.4 India Loyalty Spend Value in Healthcare & Wellness, 2017-2026
    7.5 India Loyalty Spend Value in Restaurants & Food Delivery, 2017-2026
    7.6 India Loyalty Spend Value in Travel & Hospitality (Cabs, Hotels, Airlines), 2017-2026
    7.7 India Loyalty Spend Value in Telecoms, 2017-2026
    7.8 India Loyalty Spend Value in Media & Entertainment, 2017-2026
    7.9 India Loyalty Spend Value in Others, 2017-2026
    8.1 India Loyalty Spend Share by Retail Segments, 2017-2026
    8.2 India Loyalty Spend Value by Diversified Retailers, 2017-2026
    8.3 India Loyalty Spend Value by Department Stores, 2017-2026
    8.4 India Loyalty Spend Value by Specialty Stores, 2017-2026
    8.5 India Loyalty Spend Value by Clothing, Footwear & Accessories, 2017-2026
    8.6 India Loyalty Spend Value by Toy & Hobby Shops, 2017-2026
    8.7 India Loyalty Spend Value by Supermarket and Convenience Store, 2017-2026
    8.8 India Loyalty Spend Value by Home Merchandise, 2017-2026
    8.9 India Loyalty Spend Value by Other, 2017-2026
    9.1 India Loyalty Spend Share by Accessibility, 2017-2026
    9.2 India Loyalty Spend Value by Card Based Access, 2017-2026
    9.3 India Loyalty Spend Value by Digital Access, 2017-2026
    10.1 India Loyalty Spend Share by Consumer Type, 2017-2026
    10.2 India Loyalty Spend Value by B2C Consumers, 2017-2026
    10.3 India Loyalty Spend Value by B2B Consumers, 2017-2026
    11.1 India Loyalty Spend Share by Loyalty Platform, 2017-2026
    11.2 India Loyalty Spend Value by Software, 2017-2026
    11.3 India Loyalty Spend Value by Services, 2017-2026
    12.1 India Loyalty Spend Share by Software Platforms, 2017-2026
    12.2 India Loyalty Spend Value by Custom Built Platform, 2017-2026
    12.3 India Loyalty Spend Value by Off the Shelf Platform, 2017-2026
    13.1 India Loyalty Spend Share by Age Group, 2021
    13.2 India Loyalty Spend Share by Income Level, 2021
    13.3 India Loyalty Spend Share by Gender, 2021

Global Loyalty Programs Market Report 2022: Market is Expected to Grow by 12.6% to teach $142.63 Billion in 2022 - Forecasts to 2026

Retrieved on: 
Thursday, May 19, 2022

According to the Q1 2022 Global Loyalty Programs Survey, Loyalty Programs Market is expected to grow by 12.6% on annual basis to reach US$ 142636.8 million in 2022.

Key Points: 
  • According to the Q1 2022 Global Loyalty Programs Survey, Loyalty Programs Market is expected to grow by 12.6% on annual basis to reach US$ 142636.8 million in 2022.
  • In value terms, the Loyalty Programs Market in Global has recorded a CAGR of 11.8% during 2017-2021.
  • The Loyalty Programs Market in Global will continue to grow over the forecast period and is expected to record a CAGR of 12.2% during 2022-2026.
  • Loyalty Programs Market in the country will increase from US$ 126639.8 million in 2021 to reach US$ 225907.9 million by 2026.

Asia Pacific $75+ Billion Loyalty Programs Markets, 2022-2026: Credit Card Providers are Partnering with Grocery Stores to Launch Loyalty Programs

Retrieved on: 
Thursday, May 19, 2022

In value terms, the Loyalty Programs Market in Asia Pacific has recorded a CAGR of 13.3% during 2017-2021.

Key Points: 
  • In value terms, the Loyalty Programs Market in Asia Pacific has recorded a CAGR of 13.3% during 2017-2021.
  • The Loyalty Programs Market in Asia Pacific will continue to grow over the forecast period and is expected to record a CAGR of 12.5% during 2022-2026.
  • Loyalty Programs Market in the country will increase from US$ 42622.8 million in 2021 to reach US$ 76982.1 million by 2026.
  • A large population, rapid digitalization, and consumers' inclination towards rewards programs primarily supported the strong market growth in this region.

Global Loyalty Programs Market Intelligence and Future Growth Dynamics Databook 2022: 50+ KPIs on End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics, 2017-2026 - ResearchAndMarkets.com

Retrieved on: 
Monday, May 16, 2022

The "Global Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q1 2022 Update" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Global Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q1 2022 Update" report has been added to ResearchAndMarkets.com's offering.
  • According to the Q1 2022 Global Loyalty Programs Survey, Loyalty Programs Market is expected to grow by 12.6% on annual basis to reach US$ 142636.8 million in 2022.
  • In value terms, the Loyalty Programs Market in Global has recorded a CAGR of 11.8% during 2017-2021.
  • Loyalty Spend Market Size and Future Growth Dynamics by Key Performance Indicators, 2017-2026
    Loyalty Spend Market Size and Future Growth Dynamics by Functional Domains, 2017-2026
    Loyalty Spend Market Size and Future Growth Dynamics by Loyalty Program Type, 2017-2026

Asia Pacific Loyalty Programs Market Intelligence and Future Growth Dynamics Databook, 2017-2021 & 2022-2026 - ResearchAndMarkets.com

Retrieved on: 
Monday, May 16, 2022

The "Asia Pacific Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q1 2022 Update" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Asia Pacific Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q1 2022 Update" report has been added to ResearchAndMarkets.com's offering.
  • The Loyalty Programs Market in Asia Pacific is expected to grow by 12.9% on annual basis to reach US$ 48138.9 million in 2022.
  • In value terms, the Loyalty Programs Market in Asia Pacific has recorded a CAGR of 13.3% during 2017-2021.
  • Loyalty Spend Market Size and Future Growth Dynamics by Key Performance Indicators, 2017-2026
    Loyalty Spend Market Size and Future Growth Dynamics by Functional Domains, 2017-2026
    Loyalty Spend Market Size and Future Growth Dynamics by Loyalty Program Type, 2017-2026

SBI Card launches RuPay JCB Credit Cards through partnership with Yatra

Retrieved on: 
Tuesday, March 22, 2022

TOKYO & MUMBAI, Mar 22, 2022 - (ACN Newswire) - JCB International Co., Ltd. in association with National Payments Corporation of India, SBI Card and Yatra.com announced the launch of a unique co-branded "RuPay JCB Yatra SBI Card Contactless Credit Card".

Key Points: 
  • TOKYO & MUMBAI, Mar 22, 2022 - (ACN Newswire) - JCB International Co., Ltd. in association with National Payments Corporation of India, SBI Card and Yatra.com announced the launch of a unique co-branded "RuPay JCB Yatra SBI Card Contactless Credit Card".
  • As a welcome onboarding gift, users of this card are entitled to Yatra.com vouchers worth INR 8250.
  • Mr. Yoshiki Kaneko, President and COO, JCB International Co., Ltd. said, "We are delighted to be associated with SBI Card, one of the largest credit card issuers in India, and Yatra.com, as they come together to create a path breaking offering in the travel-featured co-brand credit card segment.
  • JCB is a major global payment brand and a leading credit card issuer and acquirer in Japan.

Insights on the Digital Assistant Global Market to 2026 - The Growth in Smartphone Penetration is a Key Growth Driver

Retrieved on: 
Monday, December 20, 2021

DUBLIN, Dec. 20, 2021 /PRNewswire/ -- The "Digital Assistant Market - Forecasts from 2021 to 2026" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Dec. 20, 2021 /PRNewswire/ -- The "Digital Assistant Market - Forecasts from 2021 to 2026" report has been added to ResearchAndMarkets.com's offering.
  • The global digital assistant market is projected to grow at a CAGR of 32.17% to reach US$33.771 billion by 2026, from US$4.793 billion in 2019.
  • Also, growth in smartphone penetration is one of the key growth drivers of the global digital assistance market.
  • By industry, the BFSI, IT & Telecom industry, Automotive industry, Healthcare, and Educational sector are anticipated to be the growth factors for the global digital assistance market.

Comviva and SBI Card win Payments & Cards, PayTech and InnTech Awards for SBI Card Pay service

Retrieved on: 
Wednesday, December 23, 2020

DUBAI, U.A.E, Dec. 23, 2020 /PRNewswire/ -- Comviva , the global leader in digital solutions and SBI Card , the leading credit card issuer in India have recently won three prestigious awards Payments & Cards Award 2020, PayTech Award 2020 and InnTech Award 2020 for the 'SBI Card Pay' service.

Key Points: 
  • DUBAI, U.A.E, Dec. 23, 2020 /PRNewswire/ -- Comviva , the global leader in digital solutions and SBI Card , the leading credit card issuer in India have recently won three prestigious awards Payments & Cards Award 2020, PayTech Award 2020 and InnTech Award 2020 for the 'SBI Card Pay' service.
  • SBI Card and Comviva were recognized as the winners in the 'Best Payments Technology Initiative of the Year' category at the Payments & Cards Awards 2020.
  • The SBI Card Pay service enables customers to create a virtual card on their mobile phone for their physical Visa or Mastercard SBI Credit Card.
  • With the growing NFC POS infrastructure in India and mobile phones becoming de facto wallets for consumers, we expect 'tap and pay' services like SBI Card Pay are the future of card payments in India."

Comviva and SBI Card win Payments & Cards, PayTech and InnTech Awards for SBI Card Pay service

Retrieved on: 
Wednesday, December 23, 2020

DUBAI, U.A.E, Dec. 23, 2020 /PRNewswire/ -- Comviva , the global leader in digital solutions and SBI Card , the leading credit card issuer in India have recently won three prestigious awards Payments & Cards Award 2020, PayTech Award 2020 and InnTech Award 2020 for the 'SBI Card Pay' service.

Key Points: 
  • DUBAI, U.A.E, Dec. 23, 2020 /PRNewswire/ -- Comviva , the global leader in digital solutions and SBI Card , the leading credit card issuer in India have recently won three prestigious awards Payments & Cards Award 2020, PayTech Award 2020 and InnTech Award 2020 for the 'SBI Card Pay' service.
  • SBI Card and Comviva were recognized as the winners in the 'Best Payments Technology Initiative of the Year' category at the Payments & Cards Awards 2020.
  • The SBI Card Pay service enables customers to create a virtual card on their mobile phone for their physical Visa or Mastercard SBI Credit Card.
  • With the growing NFC POS infrastructure in India and mobile phones becoming de facto wallets for consumers, we expect 'tap and pay' services like SBI Card Pay are the future of card payments in India."