TOPdesk

MANTA Strengthens Executive Leadership Team with Appointment of Nancy Louisnord as Chief Marketing Officer

Retrieved on: 
Thursday, October 27, 2022

MPA, Fla., Oct. 27, 2022 (GLOBE NEWSWIRE) -- MANTA , the data lineage platform, today announced that Nancy Louisnord has joined the company as Chief Marketing Officer.

Key Points: 
  • MPA, Fla., Oct. 27, 2022 (GLOBE NEWSWIRE) -- MANTA , the data lineage platform, today announced that Nancy Louisnord has joined the company as Chief Marketing Officer.
  • Louisnord will be responsible for driving the companys product marketing strategy and global marketing initiatives as it looks to increase product and brand awareness.
  • Prior to joining MANTA, Louisnord held executive positions with EasyVista, TOPdesk and Daffodil Consulting.
  • We couldnt be more excited to welcome Nancy to our leadership team, said Tomas Kratky, founder and CEO of MANTA.

TrustRadius Presents TOPdesk with Coveted "Tech Cares" Award for the Third Consecutive Year

Retrieved on: 
Tuesday, October 11, 2022

ORLANDO, Fla., Oct. 11, 2022 /PRNewswire/ -- TOPdesk, a global IT service management technology provider, announced today it has been awarded a 2022 Tech Cares Award from TrustRadius. This marks the third consecutive time TOPdesk has been presented with this award, which celebrates organizations that have gone "above and beyond" to provide their communities, clients, and partners with excellent, world-class support and service throughout the year.

Key Points: 
  • ORLANDO, Fla., Oct. 11, 2022 /PRNewswire/ -- TOPdesk , a global IT service management technology provider, announced today it hasbeen awarded a 2022 Tech Cares Award from TrustRadius .
  • "On behalf of TOPdesk, and our employees who have a true passion for giving back, we are honored to be recognized once again with this award from TrustRadius.
  • Tech Cares Award nominations are open to anyone, including those working within the nominated organization, for this award.
  • "TOPdesk has earned a 2022 Tech Cares award for demonstrating a strong commitment to corporate social responsibility," said Megan Headley, vice president of research at TrustRadius.

SoftwareReviews' Latest Report Reveals the Best IT Service Management Solutions to Improve Service Ticket Resolution

Retrieved on: 
Thursday, August 4, 2022

ITSM software supports the various processes carried out by an IT department's service desk, such as service request fulfillment, incident management, and problem management.

Key Points: 
  • ITSM software supports the various processes carried out by an IT department's service desk, such as service request fulfillment, incident management, and problem management.
  • The 2022 Enterprise IT Service Management Software Champions are as follows:
    TeamDynamix ITSM , 87 NEF, ranked high for being reliable.
  • The 2022 Midmarket IT Service Management Software Champions are as follows:
    Freshservice , 90 NEF, ranked high for being efficient.
  • To compare and evaluate ITSM providers using the most in-depth and unbiased analyst reports available, visit SoftwareReviews' IT Service Management dedicated category page .

Celebrate Your Helpdesk Superheroes on July 29 for SysAdmin Day

Retrieved on: 
Wednesday, July 20, 2022

ORLANDO, Fla., July 20, 2022 /PRNewswire/ -- From ensuring your company's network is secure to confirming new hires have the equipment (and access) they need to succeed, system administrators work tirelessly to help safeguard an organization's technology needs and ensure it runs smoothly and efficiently. Celebrate these superheroes on July 29, 2022, during this year's SysAdmin Day and nominate them for a chance to win a PlayStation®5 Console – Horizon Forbidden West™ Bundle courtesy of TOPdesk North America, a leading global provider of innovative enterprise service management solutions.

Key Points: 
  • TOPdesk North America is providing sysadmins an opportunity to win a PlayStation5 Console Horizon Forbidden West Bundle to help make SysAdmin Day special.
  • Celebrate these superheroes on July 29, 2022, during this year's SysAdmin Day and nominate them for a chance to win aPlayStation5 Console Horizon Forbidden West Bundlecourtesy of TOPdesk North America, a leading global provider of innovative enterprise service management solutions.
  • "At TOPdesk, we know how hard system administrators work, and we are excited to host our second annual IT SysAdmin Hero Giveaway to pay tribute to these critical but frequently overlooked team members."
  • ), and balloons, and encourage your teammates to stop by to show their appreciation throughout the day.

OECM Recognizes TOPdesk Canada As A Platinum Supplier Partner

Retrieved on: 
Tuesday, May 31, 2022

TORONTO, May 31, 2022 /PRNewswire/ -- TOPdesk Canada, a leading global provider of IT service management (ITSM) solutions, announces that OECM, a not-for-profit sourcing partner for Ontario's education, public and nonprofit sectors, recognizes it as a platinum supplier partner under its IT Software Platform and Related Services as part of its Supplier Recognition Program (SRP).

Key Points: 
  • TORONTO, May 31, 2022 /PRNewswire/ -- TOPdesk Canada, a leading global provider of IT service management (ITSM) solutions, announces that OECM, a not-for-profit sourcing partner for Ontario's education, public and nonprofit sectors, recognizes it as a platinum supplier partner under its IT Software Platform and Related Services as part of its Supplier Recognition Program (SRP).
  • TOPdesk Canada earned the OECM designation because of its dedication to quality support and its exacting approach to delivering quality products and services to OECM customers.
  • TOPdesk Canada received the platinum supplier partner designation from OECM because of its "hard work and dedication" to serving schools with the highest level of dedication and service, the organization noted.
  • "OECM celebrates and congratulates TOPdesk Canada for its remarkable performance and designation as a platinum supplier partner under the IT Software Platform and Related Services category on our 2021 Supplier Recognition Program," OECM said in a statement.

TOPdesk Receives Two TrustRadius Customer "Top Rated" Awards

Retrieved on: 
Tuesday, May 17, 2022

ORLANDO, Fla., May 17, 2022 /PRNewswire/ -- TOPdesk, a global IT service management technology provider, announces that it is recognized by TrustRadius as a "Top Rated" solutions provider of IT service management and facility management solutions. Service providers and reviewed products on TrustRadius receiving the highest customer satisfaction ratings earn a "Top Rated" designation.

Key Points: 
  • Service providers and reviewed products on TrustRadius receiving the highest customer satisfaction ratings earn a "Top Rated" designation.
  • "We couldn't be more thrilled to receive two more Top Rated designations from TrustRadius' customers," said Ruben Franzen, president of TOPdesk US.
  • Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.
  • It also received the "Best Customer Support" and "Best Usability" awards from TrustRadius.

TOPdesk Recognized As A 2022 Gartner Peer Insights Customers' Choice For IT Service Management

Retrieved on: 
Tuesday, April 5, 2022

ORLANDO, Fla., April 5, 2022 /PRNewswire/ -- TOPdesk, a leading global provider of IT service management (ITSM) solutions, announces that it has been named a Customers' Choice in the 2022 Gartner Peer Insights 'Voice of the Customer': IT service management tools. Gartner defines IT service management tools as those that enable IT operations organizations, specifically infrastructure and operations managers, to better support the production environment.

Key Points: 
  • ORLANDO, Fla., April 5, 2022 /PRNewswire/ --TOPdesk, a leading global provider of IT service management (ITSM) solutions, announces that it has been named a Customers' Choice in the 2022 Gartner Peer Insights 'Voice of the Customer': IT service management tools.
  • "For the third consecutive year, TOPdesk has received the honor of being recognized as a Customers' Choice in the Gartner Peer Insights 'Voice of the Customer': IT Service Management Tools report, for which we're thrilled," said Ruben Franzen, president of TOPdesk US. "
  • The Gartner Peer Insights Voice of the Customer is a document synthesizing Gartner Peer Insights reviews into insights for IT decision-makers.
  • Gartner, Gartner Peer Insights 'Voice of the Customer': IT Service Management Tools, Peer Contributors, Mar.

The Top IT Asset Management Software Vendors According to the FeaturedCustomers Spring 2022 Customer Success Report Rankings

Retrieved on: 
Tuesday, March 22, 2022

SUNRISE, Fla., March 22, 2022 /PRNewswire-PRWeb/ --Today FeaturedCustomers published the Spring 2022 IT Asset Management Software Customer Success Report to give prospects better insight on which IT Asset Management Software would work best for their business according to real customer references.

Key Points: 
  • SUNRISE, Fla., March 22, 2022 /PRNewswire-PRWeb/ --Today FeaturedCustomers published the Spring 2022 IT Asset Management Software Customer Success Report to give prospects better insight on which IT Asset Management Software would work best for their business according to real customer references.
  • The highest rated vendors according to the Spring 2022 IT Asset Management Software Customer Success Report are:
    Market Leaders Asset Panda, Device42, Freshservice, Ivanti, SysAid, and TOPdesk were given the highest "Market Leader" award.
  • About the IT Asset Management Software Customer Success Report:
    The customer success report is based on over 1,500 pieces of verified customer reference content.
  • Of the vendors listed in the FeaturedCustomers' IT Asset Management Software category, 15 vendors met the minimum requirements needed to be considered for the customer success report.

DGAP-News: USU again named No. 1 for Enterprise Service Management in a recent study

Retrieved on: 
Monday, February 21, 2022

750 IT managers in large and medium-sized companies with budget responsibility in Germany were surveyed for the "Vendor Selection Matrix(TM) Enterprise Service Management" market study.

Key Points: 
  • 750 IT managers in large and medium-sized companies with budget responsibility in Germany were surveyed for the "Vendor Selection Matrix(TM) Enterprise Service Management" market study.
  • Complimented with the company's passion for customer and partner success, the adoption of USU Service Management increase service quality and efficiency for any enterprise organization."
  • As a leading provider of software and services for IT and customer service management, USU enables companies to master the demands of today's digital world.
  • In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc., USU GK, and USU SAS also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange.

SERVICEAIDE BRINGS AI-POWERED PRODUCTIVITY AND PRODUCT INNOVATION TO ITS NEW CUSTOMERS AND SERVICE MANAGEMENT PLATFORMS

Retrieved on: 
Thursday, December 16, 2021

We will continue to innovate and bring the best of our combined technologies to all Serviceaide customers in the coming year."

Key Points: 
  • We will continue to innovate and bring the best of our combined technologies to all Serviceaide customers in the coming year."
  • In August of 2021, Serviceaide announced the acquisition of SunView Software, a leading provider of IT Service Management (ITSM) software.
  • In late 2020, Serviceaide acquired Wendia, provider of proven and robust enterprise service management solutions to organizations worldwide.
  • Serviceaide quickly integrated
    its Luma Virtual Agent into Wendia's flagship Point of Business (POB) enterprise service management platform.