8x8 Introduces Frontdesk; New Unified XCaaS Experience Transforms the Receptionist Role for a Hybrid Workforce
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Monday, September 27, 2021
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8x8 Frontdesk transforms the receptionist role by delivering a tailored experience and user interface that uniquely blends traditional unified communications and contact center capabilities.
Key Points:
- 8x8 Frontdesk transforms the receptionist role by delivering a tailored experience and user interface that uniquely blends traditional unified communications and contact center capabilities.
- It also enables the receptionist and front desk function to be assigned or delegated to any user, regardless of role, location, or device.
- 8x8 XCaaS and the 8x8 Frontdesk solution addresses the changing requirements of receptionists and front desk staff, especially as they shift to a hybrid workplace.
- 8x8 and 8x8 X Series are trademarks of 8x8, Inc.
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