Owners’ Experience with BEV Advanced Tech More Problematic Than with ICE Vehicles, J.D. Power Finds
Battery-electric vehicle (BEV) owners experience more problems with advanced technology than do owners of internal combustion engine (ICE) vehicles, according to the J.D.
- Battery-electric vehicle (BEV) owners experience more problems with advanced technology than do owners of internal combustion engine (ICE) vehicles, according to the J.D.
- In addition, satisfaction is lower for BEVs across 86% of the advanced techs compared with those on ICE vehicles.
- Innovation and tech offerings are high for new manufacturers, but they are not providing a problem-free experience.
- The U.S. Tech Experience Index (TXI) Study combines the level of adoption of new technologies for each brand with excellence in execution.