CivicPlus

U.S. Public Sector Adapts to Change by Modernizing HCM

Retrieved on: 
Wednesday, March 13, 2024
Consulting, Data Management, Technology, Professional Services, State, Local, Security, Other Technology, Software, Networks, Public Policy, Government, Human Resources, Organization, CGI, Face, Risk, Research, Lead, SAP, ISG, Public sector, HCM, Infor, Research report, SAP SuccessFactors, CivicPlus, ADP

“New HCM platforms provide real-time access to data, which can help agencies increase accountability and public trust.”

Key Points: 
  • “New HCM platforms provide real-time access to data, which can help agencies increase accountability and public trust.”
    The report also explores other HCM trends in the U.S. public sector, including the rising importance of remote workforce management and mobile access to HR data for employees and administrators.
  • For more insights into the HCM challenges facing the U.S. public sector, including talent shortages and diversity mandates, and ISG’s advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here .
  • The 2023 ISG Provider Lens™ HCM Technology Platforms report for the U.S. Public Sector evaluates the capabilities of 36 providers across three quadrants: Core HCM Platforms Plus Talent Management, Payroll Management Solutions and Recruiting and Retention Solutions.
  • The 2023 ISG Provider Lens™ HCM Technology Platforms report for the U.S. Public Sector is available to subscribers or for one-time purchase on this webpage .

Stevie® Awards Announce Finalists in 18th Annual Stevie® Awards for Sales & Customer Service

Retrieved on: 
Wednesday, March 6, 2024
Broadcom Inc., Sale, Organization, CivicPlus, Gold, Winnsboro, South Carolina, City centre, Element Electronics, Bridgepoint Group, DHL, QNB Finansbank, SAP, Bellagio (resort), Translation, Customer service, Ethics, Blackhawk Network Holdings, Stevie Awards, IBM, OpenGov, VMware, CO

FAIRFAX, Va., March 06, 2024 (GLOBE NEWSWIRE) -- Finalists in the 18th annual Stevie® Awards for Sales & Customer Service , an international competition recognizing excellence in customer service, contact centers, business development, and sales, were announced today.

Key Points: 
  • FAIRFAX, Va., March 06, 2024 (GLOBE NEWSWIRE) -- Finalists in the 18th annual Stevie® Awards for Sales & Customer Service , an international competition recognizing excellence in customer service, contact centers, business development, and sales, were announced today.
  • The awards are presented by the Stevie Awards, organizers of several of the world’s leading business awards shows including the prestigious International Business Awards ® and The American Business Awards®.
  • All nominated finalist customer service departments will be included in voting for the People’s Choice Stevie® Awards for Favorite Customer Service.
  • Beginning today through March 29, the general public may vote for their favorite providers of customer service in the People’s Choice Stevie Awards for Favorite Customer Service.

FlagshipKansas.Tech Celebrates Five Years, Announces 2024 Board

Retrieved on: 
Tuesday, February 27, 2024
CivicPlus, Senior, Economic development, Marketing, Student, Workforce, SVP, STEM, Twin Valley, Minnesota, CS, Tech, Growth, Computer science education, Emprise Bank, DRAW, Learning, Millennium, Internet, CompTIA, Education minister, Microsoft, Management

WICHITA, Kan., Feb. 27, 2024 /PRNewswire/ -- FlagshipKansas.Tech , a nonprofit organization focused on advancing Kansas as a hub for technology and innovation, is pleased to announce its 2024 board of directors and officers as it celebrates a milestone anniversary.

Key Points: 
  • WICHITA, Kan., Feb. 27, 2024 /PRNewswire/ -- FlagshipKansas.Tech , a nonprofit organization focused on advancing Kansas as a hub for technology and innovation, is pleased to announce its 2024 board of directors and officers as it celebrates a milestone anniversary.
  • "FlagshipKansas.Tech is a catalyst for innovation to propel the Kansas tech industry forward," said Ben Sebree, Chair of the FlagshipKansas.Tech Board.
  • Additional members of the board include:
    Jonathan Wiersma, VP of Product and Marketing, TrueRoll
    Additionally, the advisory board was expanded significantly with 21 new members.
  • Our talented and diverse board will be an asset as we advocate on behalf of the Kansas tech industry."

Acquia Completes Acquisition of Monsido

Retrieved on: 
Tuesday, January 9, 2024
Software, Search Engine Optimization, Internet, Search Engine Marketing, Marketing, Communications, Technology, Mobile, Wireless, IDC, Legislation, DXP, Software as a service, Intellectual disability, CivicPlus, European Accessibility Act, Acquisition, CMS, Disability discrimination act, Organization, Drupal, Public sector, WCAG, Online shopping

Acquia , the digital experience leader, today announced the successful completion of its acquisition of the Monsido platform, a website accessibility and optimization solution.

Key Points: 
  • Acquia , the digital experience leader, today announced the successful completion of its acquisition of the Monsido platform, a website accessibility and optimization solution.
  • The acquisition expands the capabilities of the Acquia digital experience platform, Acquia DXP , making it the only leading DXP that offers a full solution for supporting the creation of digital experiences that are accessible to all website users.
  • Acquia acquired the Monsido platform from CivicPlus, a leader in public sector integrated technology solutions.
  • Monsido team members in the U.S., U.K., Australia, and Denmark, including two co-founders of Monsido, have joined Acquia.

Acquia to Acquire Monsido, Expanding Commitment to Digital Accessibility, Website Optimization, and Compliance

Retrieved on: 
Tuesday, November 14, 2023
Software, Internet, Search Engine Marketing, Marketing, Communications, Technology, Mobile, Wireless, Other Technology, Acquisition, Organization, WCAG, Vista Equity Partners, Legislation, Drupal, Federation, Privacy, GDPR, Social responsibility, Culture, Public sector, SEO, CMS, Partnership, Software as a service, CivicPlus, DXP, Disability discrimination act, Government, CCPA, Online shopping, Retail, Acquia

Acquia and CivicPlus made the announcement at Engage Boston, Acquia’s flagship event for digital innovators.

Key Points: 
  • Acquia and CivicPlus made the announcement at Engage Boston, Acquia’s flagship event for digital innovators.
  • A strong digital experience uplifts brands, builds loyalty and, in a crowded digital world, can be an organization’s main competitive advantage.
  • “Monsido empowers digital marketers and website owners with an all-in-one suite of capabilities for website optimization and compliance.
  • Today Acquia also announced strategic partnerships that, along with the acquisition of Monsido, create the most complete solution for digital experience optimization.

Ray Carey Joins Level Equity as Head of NextLevel Operations

Retrieved on: 
Monday, November 6, 2023
Acceleration, Operating partner, Azure Capital Partners, Partner, Entrepreneurship, Partnership, Lead, Head, CivicPlus, Software, Security (finance)

NEW YORK, Nov. 6, 2023 /PRNewswire/ -- Level Equity, a private investment firm focused on providing capital to rapidly growing software and technology-driven businesses, announced today that Ray Carey, former Chief Executive Officer of Optimere, has joined Level Equity as Head of the firm's Operating Partner team, known as NextLevel Operations. Mr. Carey's primary role will be to accelerate portfolio company growth by leveraging Level Equity's team of Operating Partner experts and supporting their CEOs. 

Key Points: 
  • NEW YORK, Nov. 6, 2023 /PRNewswire/ -- Level Equity, a private investment firm focused on providing capital to rapidly growing software and technology-driven businesses, announced today that Ray Carey, former Chief Executive Officer of Optimere, has joined Level Equity as Head of the firm's Operating Partner team, known as NextLevel Operations.
  • Mr. Carey's primary role will be to accelerate portfolio company growth by leveraging Level Equity's team of Operating Partner experts and supporting their CEOs.
  • "I'm delighted that Ray has joined Level Equity," said Ben Levin, Co-Founder and CEO.
  • "I am honored to be leading the NextLevel Operations team to carry on the work of building value at a larger scale across the entire Level Equity portfolio."

CivicPlus® Releases National Community Survey Results Showing The Impact of Technology on Resident Trust and Satisfaction in Local Government

Retrieved on: 
Tuesday, September 12, 2023
Government, Communication, Trust, Volksgemeinschaft, Market research, CivicPlus, Transparency, Environment, Engagement

MANHATTAN, Kan., Sept. 12, 2023 /PRNewswire-PRWeb/ -- CivicPlus, the modern civic experience platform, released its key findings from a comprehensive National Community Survey conducted since 2022, aimed at understanding the most impactful factors influencing community members' feelings of trust and satisfaction with their local governments. The National Community Survey encompasses responses from over 16,000 residents across the country and revealed that digital self-service technology solutions are vital to empowering resident civic interactions; creating transparent communication channels, and validating to residents that their local leaders are responsibly using taxpayer dollars to improve their community's quality-of-life.

Key Points: 
  • MANHATTAN, Kan., Sept. 12, 2023 /PRNewswire-PRWeb/ -- CivicPlus, the modern civic experience platform, released its key findings from a comprehensive National Community Survey conducted since 2022, aimed at understanding the most impactful factors influencing community members' feelings of trust and satisfaction with their local governments.
  • The National Community Survey encompasses responses from over 16,000 residents across the country and revealed that digital self-service technology solutions are vital to empowering resident civic interactions.
  • "At CivicPlus, we're committed to building trust in local government by providing consistently positive digital experiences through our innovative technology solutions," states CivicPlus Vice President of Market Research, Brenden Elwood.
  • "We embarked on this survey to better understand how technology is shaping residents' perceptions of their local government.

Fire Department Software Market is to grow by USD 559.12 million from 2022 to 2027 | The integration with IoT to boost market growth- Technavio

Retrieved on: 
Monday, September 4, 2023
Software as a service, CivicPlus, Arlington County Fire Department, EAM, Firefighter, Software, Internet of things, Record, USD, Government, Tablet, Internet, Documentation, Fire, Fire department, TimeClock Plus, Growth, Tyler Technologies, Safety, Geography, Video game, Satellite navigation device

NEW YORK, Sept. 4, 2023 /PRNewswire/ -- The fire department software market is estimated to grow at a CAGR of 10.58% between 2022 and 2027.

Key Points: 
  • NEW YORK, Sept. 4, 2023 /PRNewswire/ -- The fire department software market is estimated to grow at a CAGR of 10.58% between 2022 and 2027.
  • Hence, the integration with IoT is expected to drive market growth during the forecast period.
  • Request a sample report
    Company Landscape - The fire department software market is fragmented, with the presence of several global as well as regional companies.
  • The enterprise asset management (EAM) market is estimated to grow at a CAGR of 7.85% between 2022 and 2027.

Monsido reveals UK law firms need to improve website accessibility

Retrieved on: 
Wednesday, January 18, 2023
SEO, Eversheds Sutherland, CMS, Lead, DLA Piper, Piper, CivicPlus, Private law, Online shopping

The benchmark report found that the average accessibility score for UK legal firm websites was 69%.

Key Points: 
  • The benchmark report found that the average accessibility score for UK legal firm websites was 69%.
  • This falls just short of the compliance score of 70% that is advised for organisations using the Monsido platform to improve web accessibility compliance.
  • The website benchmark scans were conducted in December 2022 using the Monsido Web Governance platform.
  • The scans evaluated 500 pages of the 30 leading UK law firms based on their website's accessibility, content quality (including broken links, misspellings, and content readability), SEO, and response time.

ArchiveSocial, Powered by CivicPlus, Now Archives TikTok

Retrieved on: 
Monday, November 21, 2022
Civic, Social media, Student, Law enforcement, API, Record, Risk, Government, CivicPlus, Mobile phone, Online shopping

DURHAM, N.C., Nov. 21, 2022 /PRNewswire-PRWeb/ -- ArchiveSocial, powered by CivicPlus®, the leading social media archiving software provider for government entities, law enforcement agencies, and K-12 school districts, today announced the addition of the TikTok platform to its social media archiving functionality.

Key Points: 
  • The immersive video app, TikTok, launched in 2017 and has grown in adoption, with over one billion monthly active users in five years.
  • More recently, it has become a popular social media platform for governments and school districts aiming to reach their residents and students with impactful content.
  • Any videos posted on a public agency's TikTok account would constitute a public record and be subject to federal or state records retention requirements.
  • TikTok currently only offers access to certain kinds of content through its API.