Banca Mediolanum

Kaleyra Partners With Fincons To Transform Digital Collaboration In Banking For Flowe

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Tuesday, December 20, 2022

NEW YORK, Dec. 20, 2022 /PRNewswire/ -- Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS) ("Kaleyra" or the "Company"), a rapidly growing omnichannel business communications platform, has integrated Kaleyra Video, its proprietary audio and video solution, in the mobile application developed for Flowe, Italy's new-age digital bank, to improve customer identification and fraud detection processes. The collaboration was made possible by Fincons Group, a leading international player in IT business consulting, technology, and system integration which has a long-term relationship with Flowe, supporting Mediolanum Group's innovative digital bank across several projects.

Key Points:

The collaboration was made possible by Fincons Group, a leading international player in IT business consulting, technology, and system integration which has a long-term relationship with Flowe, supporting Mediolanum Group's innovative digital bank across several projects.
Kaleyra Video's capabilities, combined with Fincons' support, have enabled Flowe to offer a personalized and secure experience.
Flowe's bankers can initialize and manage digital collaboration interactions with customers from within their apps to lead banking operations, processes and transactions into a secure and trustworthy environment to prevent and avoid fraud.
Flowe's name, logo, and colors appear on the customers' mobile screens when they receive a call from one of the representatives.

Banca Mediolanum's latest challenger bank Flowe using airfocus to improve core mobile banking app

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Wednesday, January 26, 2022

Azure DevOps, Workflow, Marketing, Time, Efficiency, Jira, Banca Mediolanum, Wood, GitHub, Forest, CEO, Risk management, Demand flow technology

HAMBURG, Germany, Jan. 26, 2022 /PRNewswire-PRWeb/ --Italian digital bank Flowe is using airfocus to improve its core mobile banking app and aid internal product management, as it seeks to establish itself as a provider of tools that facilitate a sustainable financial lifestyle for its users.

Key Points:

HAMBURG, Germany, Jan. 26, 2022 /PRNewswire-PRWeb/ --Italian digital bank Flowe is using airfocus to improve its core mobile banking app and aid internal product management, as it seeks to establish itself as a provider of tools that facilitate a sustainable financial lifestyle for its users.
Challenger bank Flowe is a spin-off from Italian banking giant Banca Mediolanum , and focuses heavily on sustainability, including innovations such as the Flowe card made from wood sourced from sustainable forests.
It has used the airfocus modular product management platform not only to enhance its core mobile banking app but also to apply a more product-centric way of working across the business.
Using airfocus Priority Poker , an interactive and collaborative feature to involve relevant stakeholders in prioritization, Flowe could work much more effectively.

Forrester's European Banking CX Index 2021: Pandemic Boosted The Importance Of Delivering Strong Digital Experiences

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Friday, October 1, 2021

LONDON, Oct. 1, 2021 /PRNewswire/ -- According to Forrester's 2021 European Banking Customer Experience Index (CX Index™), the COVID-19 pandemic accelerated the shift to banking via digital and hybrid channels — and this shift has improved customer experience (CX) across European banks. Unveiled at CX EMEA, the CX Index rankings reveal that digital channels dominated all three dimensions of CX quality — effectiveness, ease, and emotion — across Europe. Forrester's European Banking CX Index benchmarks the CX quality of 38 of the largest and most important banking brands in the UK, Germany, Italy, Spain, and France. It is based on a survey of more than 26,000 European adults.

Key Points:

Unveiled at CX EMEA , the CX Index rankings reveal that digital channels dominated all three dimensions of CX quality effectiveness, ease, and emotion across Europe.
Forrester's European Banking CX Index benchmarks the CX quality of 38 of the largest and most important banking brands in the UK, Germany, Italy, Spain, and France.
While customer preferences for using different digital channels varied by country, overall, banks' investments in digital experiences paid off.
Noteworthy highlights about digital experiences include:
For effectiveness, apps were effective for everyday tasks, despite lagging experiences in Italy, Spain, and France.

DGAP-News: JDC Group AG: Mediolanum and JDC Group cooperate in private pension planning products

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Monday, March 1, 2021

Banca Mediolanum, Service companies, Mediolanum, Financial services, Companies, American Jewish Joint Distribution Committee, JDC Group AG, Banca Mediolanum

Through an interface to the JDC platform, all of MIL's insurance business in Germany is serviced via the JDC platform.

Key Points:

Through an interface to the JDC platform, all of MIL's insurance business in Germany is serviced via the JDC platform.
"Through the strategic cooperation in the insurance business we want to significantly expand our partnership in the German pension planning business.
Banca Mediolanum S.p.A. is the parent company of Mediolanum Banking Group, which is represented in 5 European countries, as well as the Mediolanum financial conglomerate, which includes Italian and foreign insurance companies.
The members of the Management Board of JDC Group AG hold stakes in JDC Group AG and have a personal interest in the type and content of the information given in this announcement.