The Big Move rapid transit projects

Info-Tech Research Group Unveils New Blueprint to Help Service Desks Overcome Obstacles and Boost End-User Satisfaction

Retrieved on: 
Thursday, May 4, 2023
Pressure, Checklist, Maintenance, Communication, CMDB, IT service management, Service, Research, Organization, Documentation, Transition, The Big Move rapid transit projects, Risk management, Sales

The service desk faces several challenges in effectively resolving these issues, however, including a lack of strategy and planning for transitioning support processes to the service desk.

Key Points: 
  • The service desk faces several challenges in effectively resolving these issues, however, including a lack of strategy and planning for transitioning support processes to the service desk.
  • To help service desks improve processes, Info-Tech Research Group has published a new research-backed blueprint, Transition Projects Over to the Service Desk .
  • The new industry blueprint was designed to provide service desk teams with the insights to effectively prioritize and categorize new services for improved service levels and end-user satisfaction.
  • For more information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and Twitter .

Gannett Fleming and IBI Group Awarded Technical Advisor Role on Scarborough & Yonge North Subway Extension Projects

Retrieved on: 
Tuesday, June 30, 2020
Toronto Transit Commission, Toronto rapid transit, Greater Toronto Area, Line 2 Bloor–Danforth, Bloor, Finch station, Kennedy station, Line 3 Scarborough, Transport in Toronto, The Big Move rapid transit projects, Toronto subway

With a strong and growing portfolio of executional work on world-class transit infrastructure projects under our belt, were excited to take on this important role as Technical Advisor for our clients, said Scott Stewart, IBI Group CEO.

Key Points: 
  • With a strong and growing portfolio of executional work on world-class transit infrastructure projects under our belt, were excited to take on this important role as Technical Advisor for our clients, said Scott Stewart, IBI Group CEO.
  • The Scarborough Subway Extension project is a 7.8-km extension of Line 2 (Bloor-Danforth), from the existing terminal at Kennedy Station.
  • The Yonge North Subway Extension project will support projected growth in the City of Toronto and York Region.
  • It will extend more than 7km north from Finch Station to the Richmond Hill/Langstaff Gateway urban growth centres, with as many as six stations envisioned.