HFS Research Names Working Solutions a Customer Experience "Hot Vendor"
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Wednesday, July 27, 2022
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DALLAS, July 27, 2022 /PRNewswire/ -- Working Solutions, a leader in on-demand contact center outsourcing, has been recognized as a "hot vendor" by industry analyst firm HFS Research .
Key Points:
- DALLAS, July 27, 2022 /PRNewswire/ -- Working Solutions, a leader in on-demand contact center outsourcing, has been recognized as a "hot vendor" by industry analyst firm HFS Research .
- Melissa O'Brien, Executive Research Leader for Customer Experience (CX) said: "HFS Researchhas named Working Solutions an HFS OneOffice/OneEcosystem Hot Vendor for its effective approach to virtual workforce models and employee engagementamong the most important issues of 2022."
- The HFS report noted "client references attest to a strong partnership approach Working Solutions brings to its relationships, and they applaud the quality of its services.
- Clients raved that the rigor Working Solutions puts into onboarding and training is best in class in the industry."