Music on hold

Ooma Launches New Ooma Office Pro Plus Business Communications Service That Offers Simple Call Center, CRM Integration and More For Businesses of All Sizes

Retrieved on: 
Monday, May 23, 2022
Technology, VoIP, Mobile, Wireless, Telecommunications, Networks, Internet, Business, Phonation, CDN, Mobile app, U.S. Securities and Exchange Commission, Voicemail, Patient, Tax, Review, Videotelephony, Marketing, PC, Securities Act of 1933, Securities Exchange Act of 1934, Receptionist, Super Mario, NYSE, Technology, Telephone, Human, Music, Security (finance), Software as a service, Music on hold, CRM, Hold, Qualcomm code-excited linear prediction, Online shopping, Management, Mobile phone, Ooma, Salesforce

Ooma Office ( https://www.ooma.com/small-business-phone-systems/ ), which has won PC Magazines prestigious Business Choice Award for Best Business VoIP Phone Service for nine years in a row, already comes equipped with more than 50 features tailored to meet business needs through the Ooma Office Essentials and Ooma Office Pro service plans.

Key Points: 
  • Ooma Office ( https://www.ooma.com/small-business-phone-systems/ ), which has won PC Magazines prestigious Business Choice Award for Best Business VoIP Phone Service for nine years in a row, already comes equipped with more than 50 features tailored to meet business needs through the Ooma Office Essentials and Ooma Office Pro service plans.
  • Ooma Office Pro Plus ( www.ooma.com/office/pro-plus/ ), available now at $29.95* per user per month (CDN$34.95* in Canada), adds powerful employee and customer tools that include:
    Call Queuing.
  • Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform.
  • The forward-looking statements contained in this press release include, without limitation, statements related to the functionality, features and performance of Ooma Office Pro Plus.

Genomma Lab Announces Second Quarter 2021 Financial Results Call and Webcast

Retrieved on: 
Tuesday, July 13, 2021
Customer service, Music industry, Music on hold, Conference call, Operator assistance

If you would prefer to receive a call rather than dialing in, please register via the following link.

Key Points: 
  • If you would prefer to receive a call rather than dialing in, please register via the following link.
  • The phone number provided will be automatically called and connected to the conference without any interruption to the participant.
  • (Please note: Participants will be joined directly to the conference and will hear hold music until the call begins.
  • No confirmation message will be played when joined.)

Easy on Hold Gets Thumbs Up From Genesys: Named Technology Partner, Joins AppFoundry for Streaming Queue Music™ Contact Center Software

Retrieved on: 
Wednesday, June 2, 2021
Computer telephony integration, Genesys, Marketing, Network performance, holD, Queueing theory, Music on hold, Articles, Statistical theory

KALAMAZOO, Mich., June 2, 2021 /PRNewswire/ -- Easy On Hold announced today that its Streaming Queue Music has been endorsed by Genesys, the global contact center solutions innovator.

Key Points: 
  • KALAMAZOO, Mich., June 2, 2021 /PRNewswire/ -- Easy On Hold announced today that its Streaming Queue Music has been endorsed by Genesys, the global contact center solutions innovator.
  • "Our solution for queues and agent-hold has been tested and approved for full integration with Genesys Engage and Pure Connection.
  • Founded in 1997, Easy On Hold revolutionized music on hold technology with the introduction of a live stream of licensed music and custom content in 2013.
  • Easy On Hold is dedicated to driving more customer engagement and resulting revenue for its thousands of customers around the world.

Easy on Hold Launches Cloud-Based SIP Stream Into TPX Communications

Retrieved on: 
Tuesday, May 11, 2021
Concurrent computing, Distributed computing, Organic compounds, TPx Communications, BroadSoft, holD, Polymethylpentene, Music on hold, Streaming media, Cloud computing

b'KALAMAZOO, Mich., May 11, 2021 /PRNewswire/ -- Easy On Hold announced today that it has engineered a cloud-based music on hold queue SIP stream into Broadsoft-based TPX Communications, one of the nation\'s premier managed services providers.

Key Points: 
  • b'KALAMAZOO, Mich., May 11, 2021 /PRNewswire/ -- Easy On Hold announced today that it has engineered a cloud-based music on hold queue SIP stream into Broadsoft-based TPX Communications, one of the nation\'s premier managed services providers.
  • "We switched to the TPX platform and that\'s when Easy On Hold mentioned streaming into our TPX system," Ryan recalled.
  • EOH revolutionized music on hold technology with the introduction of a live http stream of licensed music and custom content in 2013.
  • Easy On Hold is dedicated to driving more customer engagement and resulting revenue for its thousands of customers around the world.\n'

Genomma Lab Announces First Quarter 2021 Financial Results Call and Webcast

Retrieved on: 
Tuesday, April 13, 2021
Customer service, Music industry, Music on hold, Conference call, Service industries

b'If you would prefer to receive a call rather than dialing in, please register via the following link.

Key Points: 
  • b'If you would prefer to receive a call rather than dialing in, please register via the following link.
  • The phone number provided will be automatically called and connected to the conference without any interruption to the participant.
  • (Please note: Participants will be joined directly to the conference and will hear hold music until the call begins.
  • No confirmation message will be played when joined.

Genomma Lab Internacional S.A.B. de C.V. Fourth Quarter & Full Year 2020 Earnings Call

Retrieved on: 
Thursday, February 4, 2021
Customer service, Music industry, Music on hold, Conference call

If you would prefer to receive a call rather than dialing in, please register via the following link.

Key Points: 
  • If you would prefer to receive a call rather than dialing in, please register via the following link.
  • The phone number provided will be automatically called and connected to the conference without any interruption to the participant.
  • (Please note: Participants will be joined directly to the conference and will hear hold music until the call begins.
  • No confirmation message will be played when joined.)

Genomma Lab Announces Third Quarter 2020 Financial Results Call and Webcast

Retrieved on: 
Tuesday, October 13, 2020
Customer service, Music industry, Music on hold, Conference call

If you would prefer to receive a call rather than dialing in, please register via the following link.

Key Points: 
  • If you would prefer to receive a call rather than dialing in, please register via the following link.
  • The phone number provided will be automatically called and connected to the conference without any interruption to the participant.
  • (Please note: Participants will be joined directly to the conference and will hear hold music until the call begins.
  • No confirmation message will be played when joined.)

Genomma Lab Announces Second Quarter 2020 Financial Results Call and Webcast

Retrieved on: 
Tuesday, July 14, 2020
Customer service, Music industry, Music on hold, Conference call

If you would prefer to receive a call rather than dialing in, please register via the following link.

Key Points: 
  • If you would prefer to receive a call rather than dialing in, please register via the following link.
  • The phone number provided will be automatically called and connected to the conference without any interruption to the participant.
  • (Please note: Participants will be joined directly to the conference and will hear hold music until the call begins.
  • No confirmation message will be played when joined.)

OnHold.com Keeps Impacted Coronavirus Callers on Hold at Call Centers and Businesses Nationwide

Retrieved on: 
Wednesday, March 4, 2020
Telephony, Customer service, Music industry, Music on hold, holD, Coronavirus

Nearly all sectors of the economy are feeling the impact of coronavirus (COVID-19).As a result of the coronavirus, businesses are reporting a significant increase in call volume leading to prolonged hold times for anxious callers.

Key Points: 
  • Nearly all sectors of the economy are feeling the impact of coronavirus (COVID-19).As a result of the coronavirus, businesses are reporting a significant increase in call volume leading to prolonged hold times for anxious callers.
  • "It's an important opportunity for facilities to get this messaging right especially during crisis management, where early and direct messaging counts."
  • OnHold.com offers the following advice for a supportive, improved caller experience, especially during crisis management:
    Communicate up-to-date information as quickly as possible to callers.
  • Work with a qualified on-hold provider to choose on-hold music selections and scripting text to provide callers with an improved, stress-reducing experience.