Help Scout

ActiveCampaign joins forces with title sponsors Goldcast, Calendly, and The Juice to launch a first-of-its-kind Leap Day Extravaganza

Retrieved on: 
Wednesday, January 31, 2024
Well, Partnership, ActiveCampaign, Marketing, Lost, Automation, TACK, Leap Day, Juice, Artificial intelligence, Entrepreneurship, Help Scout, NYT

CHICAGO, Jan. 31, 2024 /PRNewswire/ -- ActiveCampaign, the must-have platform for intelligent marketing automation, announced the opening of registration for The ActiveCampaign Leap Day Extravaganza—a free virtual conference on February 28th through March 1st produced in partnership with Goldcast, Calendly, and The Juice. Designed to help marketers and entrepreneurs #MakeMoreTime in 2024, attendees will hear from some of the brightest minds in AI, content creation, customer experience, ecommerce, email, entrepreneurship, marketing automation, podcasting, and time management—all from the comfort of their home or office.

Key Points: 
  • "The ActiveCampaign Leap Day Extravaganza will be the longest, continuous virtual event ever produced on our platform," said Palash Soni, co-founder and CEO of Goldcast.
  • Well before the ActiveCampaign Leap Day Extravaganza sunrise, marketers and entrepreneurs can get a headstart on their productivity goals thanks to The Juice.
  • Additional sponsors of The ActiveCampaign Leap Day Extravaganza!
  • Learn more and register to attend The ActiveCampaign Leap Day Extravaganza for free on February 28th through March 1st (depending on your time zone) at leapday.activecampaign.com .

Bolster Partners with Techstars to Transform Early-Stage Startups through Unique Access to Experienced Leaders

Retrieved on: 
Wednesday, December 14, 2022
EVP, Help Scout, Mentorship, City, Partnership, Demo, Bolster, Growth, Management, Techstars

NEW YORK, Dec. 14, 2022 /PRNewswire-PRWeb/ -- Bolster and Techstars, a global investment business that provides access to capital, one-on-one mentorship and programming for early-stage entrepreneurs, announce they are joining forces to provide exclusive benefits to Techstars' portfolio companies, enabling them to access transformational leadership talent to scale their businesses with CEOs, teams, and boards. This partnership will extend Techstars' post-program support and provide ongoing access to top senior-level talent.

Key Points: 
  • Bolster is the new way for startups to find on-demand senior leaders for all of their scaling needs, from sourcing full-time leaders, to filling gaps with fractional talent, to programmatic coaching.
  • Techstars, which has invested in more than 3,000 early stage startups, is one of the largest pre-seed investors.
  • "We're thrilled to partner with Techstars," said Jenny Lawton, EVP of Bolster.
  • Unique growth opportunities through Bolster Prime: Our startup CEO mentorship program is specifically designed for scaling startup founders and CEOs.

Text Request Adds New Features, Doubles Revenue

Retrieved on: 
Thursday, September 8, 2022
Trigger, COVID-19, Multimedia, QuickBooks, Mobile phone, Help Scout

CHATTANOOGA, Tenn., Sept. 8, 2022 /PRNewswire/ -- Text Request, the business text messaging platform built to ignite customer engagement, has released a suite of new features and integrations throughout the summer to help business users better connect with their customers and other contacts through text messaging.

Key Points: 
  • Help Scout: Import contacts from Help Scout to Text Request, and sync text conversations in Help Scout.
  • Quickbooks: Sync contacts from Quickbooks to Text Request, automatically send notifications and receipts for invoices and payments, and handle inbound questions via text.
  • Text Request has seen a large uptick in text messaging from both businesses and consumers since the COVID-19 pandemic began.
  • Those seeking to learn more or to sign up for Text Request can visit www.textrequest.com , or text or call (423) 218-0111.

Greg Wolfe, former Marketo COO, joins Lift AI Advisory Board

Retrieved on: 
Wednesday, June 15, 2022
BusinessObjects, Solution, SAP, Central Waqf Council, Industry, Help Scout, Adobe, University of Regina, Lift, Hootsuite, Intelligence, Technology, The Advisory Board Company, Bias, CEO, Marketo, Crystal, Advisory board, Marketing, University, Crystal Decisions, CFO, Acquisition, Xerox, Software, COO, Board, Executive, SAN, Sale, Management

SAN FRANCISCO, June 15, 2022 /PRNewswire-PRWeb/ -- Lift AI, the leading anonymous buyer intent data solution, today welcomed Greg Wolfe, former Chief Operating Officer at industry leader Marketo, to the company's Board of Advisors. As a seasoned technology executive and board member with more than three decades of experience in the software and technology industries, Mr. Wolfe has broad experience in strategy, operations, and marketing. He played an instrumental role in the rapid ascension of Marketo to its industry-leading position in the marketing technology space and was pivotal in its $4.75B acquisition by Adobe in 2018.

Key Points: 
  • SAN FRANCISCO, June 15, 2022 /PRNewswire-PRWeb/ -- Lift AI, the leading anonymous buyer intent data solution, today welcomed Greg Wolfe, former Chief Operating Officer at industry leader Marketo, to the company's Board of Advisors.
  • Prior to his role at Marketo, Mr. Wolfe served as the Executive Vice President of Operations of Business Objects SA for several years until its sale to SAP.
  • Mr. Wolfe is an active private company board member and holds a bachelor of business administration degree from the University of Regina.
  • "We are incredibly excited to have a proven leader like Greg Wolfe join our Advisory Board," said Don Simpson, CEO at Lift AI.

Global HR Research® wins by every measure, securing both Baker's Dozen Customer Satisfaction Ratings and Help Scout Happiness Award for exceptional customer experiences.

Retrieved on: 
Tuesday, November 23, 2021
SHRM, PBSA, News, Consultant, Technology, Publication, Face, Compliance, Risk management, Workforce, Solution, Baker, Background, Fortune, Happiness, CRO, The Hot List, Dozen, Culture, HRO, HR, Help Scout, Employment, B2B, Intelligence, Forbes, Public relations, Management

FORT MYERS, Fla., Nov. 23, 2021 /PRNewswire/ -- Global HR Research (GHRR) has received the 2021 HRO Today Baker's Dozen Customer Satisfaction Ratings award for pre-employment screening for the twelfth consecutive year.

Key Points: 
  • FORT MYERS, Fla., Nov. 23, 2021 /PRNewswire/ -- Global HR Research (GHRR) has received the 2021 HRO Today Baker's Dozen Customer Satisfaction Ratings award for pre-employment screening for the twelfth consecutive year.
  • In addition, the employment screening leader earned the Help Scout Happiness award for exceptional customer experiences in the B2B category.
  • Global HR Research wins by every measure, securing Baker's Dozen Customer Satisfaction Ratings and Help Scout Happiness
    Authentic customer feedback is the only way to earn both awards, which is why HR professionals trust this recognition to inform their technology buying decisions.
  • The Baker's Dozen Customer Satisfaction Award qualification criteria consisted of breadth of services, size of deals, and customer service rankings.

The Top Live Chat Software Vendors According to the FeaturedCustomers Summer 2021 Customer Success Report Rankings

Retrieved on: 
Tuesday, August 24, 2021
Liveage!, Intercom, Super Mario, Market, Rising Star, SUNRISE, Social media, Research, Web, Live, Fortune 500, Positive economics, LivePerson, Help Scout, Innovation, LiveChat, Le Cirque World's Top Performers, Customer service, Online shopping

SUNRISE, Fla., Aug. 24, 2021 /PRNewswire-PRWeb/ -- Today FeaturedCustomers published the Summer 2021 Live Chat Software Customer Success Report to give prospects better insight on which Live Chat Software would work best for their business according to real customer references.

Key Points: 
  • SUNRISE, Fla., Aug. 24, 2021 /PRNewswire-PRWeb/ -- Today FeaturedCustomers published the Summer 2021 Live Chat Software Customer Success Report to give prospects better insight on which Live Chat Software would work best for their business according to real customer references.
  • The highest rated vendors according to the Summer 2021 Live Chat Software Customer Success Report are:
    Market Leaders Birdeye, Drift, eGain, iAdvize, Intercom, LiveChat, LivePerson, and Zendesk messaging were given the highest "Market Leader" award.
  • About the Live Chat Software Customer Success Report:
    The customer success report is based on over 2,750 pieces of verified customer reference content.
  • Of the vendors listed in the FeaturedCustomers' Live Chat Software category, 24 vendors met the minimum requirements needed to be considered for the customer success report.

AppLovin Adds Instacart Chief Operating Officer Asha Sharma to Its Board of Directors

Retrieved on: 
Monday, August 16, 2021
Marketing, Data Management, Communications, Technology, Software, Networks, Internet, Multimedia, Microsoft, NASDAQ, University, Social impact, Ecosystem, AppLovin, CEO, Help Scout, Head, Virginia Mason Medical Center, Instagram, Carlson School of Management, Messenger, Marketing, Board, Growth, Instacart, Technology, Software, Board of directors, Sharma, Virginia, Solution, Management

AppLovin Corporation (NASDAQ: APP), a leading marketing software company, today announced the appointment of Instacart Chief Operating Officer Asha Sharma to its Board of Directors, effective August 10.

Key Points: 
  • AppLovin Corporation (NASDAQ: APP), a leading marketing software company, today announced the appointment of Instacart Chief Operating Officer Asha Sharma to its Board of Directors, effective August 10.
  • View the full release here: https://www.businesswire.com/news/home/20210816005106/en/
    "Asha has built an incredible career revolutionizing mobile platforms, and we are thrilled to welcome her to our Board of Directors," said Adam Foroughi, co-founder and CEO of AppLovin.
  • Sharma currently serves as Chief Operating Officer for Instacart, where she oversees product, marketing and operations for the company, including the Instacart App, Instacart Logistics and Instacart Enterprise.
  • She was previously Chief Operating Officer at Porch Group, a home services software provider, and held marketing and operations roles at Microsoft.

FullStory Launches Technology Partner Ecosystem to Help Companies Deliver Best-in-Class Digital Experiences

Retrieved on: 
Tuesday, February 25, 2020
Customer relationship management, Marketing, Information technology management, Cloud applications, Help desk, LiveChat, Zendesk, Help Scout

ATLANTA, Feb. 25, 2020 /PRNewswire-PRWeb/ --Digital experience software company FullStory announced the launch of its Technology Partner Ecosystem .

Key Points: 
  • ATLANTA, Feb. 25, 2020 /PRNewswire-PRWeb/ --Digital experience software company FullStory announced the launch of its Technology Partner Ecosystem .
  • Our investment in this Technology Partner Ecosystem will eliminate friction in data flows and help companies make customer-focused decisions at scale."
  • The Technology Partner Ecosystem extends the already robust FullStory Solution Partners Program and expands the FullStory Partner Ecosystem to include both partner services and technologies.
  • Further Technology Partner Ecosystem categories include partnerships and integrations with the following:
    Live Chat & Customer Success Platforms: Drift, Help Scout, Intercom, Kustomer, Olark, Zendesk
    Find the expanding list of integrations from FullStory's Technology Partner Ecosystem here: https://partners.fullstory.com/integrations/
    Organizations interested in joining the FullStory Technology Partner Ecosystem can learn more at: https://www.fullstory.com/partners/technology/
    Founded in 2014, FullStory's digital experience software provides thousands of companies globally with clear, actionable, revenue-increasing insights about their customer experience.