Glovo

DGAP-News: Delivery Hero strengthens its global footprint and acquires Glovo's operations in Latin America

Wednesday, September 16, 2020 - 5:02pm

Delivery Hero strengthens its position in Latin America, adding Peru, Ecuador, Costa Rica, Honduras and Guatemala to its current footprint, and further expanding its existing operations in Argentina, Panama and the Dominican Republic

Key Points: 
  • Delivery Hero strengthens its position in Latin America, adding Peru, Ecuador, Costa Rica, Honduras and Guatemala to its current footprint, and further expanding its existing operations in Argentina, Panama and the Dominican Republic
    Berlin, 16 September 2020 - Delivery Hero SE ("Delivery Hero"), the world's leading local delivery platform, today announced it was entering into an agreement with Glovo, an on-demand delivery start-up, to acquire its operations in Latin America for up to EUR 230 million, including a EUR 60 million performance-based earn-out.
  • Out of these countries, Delivery Hero is already present in Argentina, Panama and the Dominican Republic, and the newly acquired assets in these markets will be transferred to Delivery Hero at closing.
  • With the acquisition of Glovo's operations in Peru, Ecuador, Costa Rica, Honduras and Guatemala, Delivery Hero adds five new countries to its Latin American footprint.
  • Niklas stberg, CEO and Co-Founder of Delivery Hero, said: "Latin America is a region with exceptional growth potential for online delivery.

UnionPay Announces Partnership With Fast Growing Digital Platform Glovo

Wednesday, July 29, 2020 - 9:00am

UnionPay International, the card payment organisation with the worlds largest cardholder base, today announces a partnership with Glovo, the Barcelona-based on-demand economy technology start-up, which enables UnionPay cardholders to use its app initially in Spain, Portugal, France and Italy.

Key Points: 
  • UnionPay International, the card payment organisation with the worlds largest cardholder base, today announces a partnership with Glovo, the Barcelona-based on-demand economy technology start-up, which enables UnionPay cardholders to use its app initially in Spain, Portugal, France and Italy.
  • This new partnership with Glovo enables UnionPay cardholders to make a wider range of purchases without the need to leave home.
  • UnionPay International (UPI) is a subsidiary of China UnionPay focused on the growth and support of UnionPays global business.
  • UnionPay International provides high quality, cost effective and secure cross-border payment services to the worlds largest cardholder base and ensures convenient local services to a growing number of global UnionPay cardholders and merchants.

Glovo Delivers Optimal Customer Experience With 2,400 Agents on Talkdesk Enterprise Cloud Contact Center

Wednesday, February 5, 2020 - 2:00pm

Talkdesk, Inc. , the cloud contact center for innovative enterprises, today announced Glovo selected Talkdesk as its contact center solution.

Key Points: 
  • Talkdesk, Inc. , the cloud contact center for innovative enterprises, today announced Glovo selected Talkdesk as its contact center solution.
  • Talkdesks scalability was a crucial differentiator in Glovos final decision to move its rapidly expanding customer service operations to Talkdesk Enterprise Cloud Contact Center.
  • We are excited to be the customer service backbone of Glovos growing operation with Talkdesk enterprise cloud contact center solutions as the foundation for its outstanding customer experience, said Tiago Paiva, chief executive officer, Talkdesk.
  • Todays forward-thinking enterprise organizations like Glovo are making customer experience a competitive advantage with Talkdesk and transforming their contact centers to keep pace with customer demand.