CSIA Awards Avetta for Service Excellence
The Support Center Team for Avetta ®, the leading provider of contractor prequalification software , has won a 2022 International Service Excellence Award (ISEA), presented by the Customer Service Institute of America (CSIA) and the International Council of Customer Service Organizations (ICCSO).
- The Support Center Team for Avetta ®, the leading provider of contractor prequalification software , has won a 2022 International Service Excellence Award (ISEA), presented by the Customer Service Institute of America (CSIA) and the International Council of Customer Service Organizations (ICCSO).
- “The quality and responsiveness of our service organization are a competitive differentiator in the supply chain and procurement industries,” said Richard Parke, SVP, Global Supplier Services at Avetta.
- Organizations and individuals that excel and lead in service excellence compete in various categories to earn recognition for their unwavering focus on delivering exceptional service experiences.
- The judging criteria for the International Service Excellence Awards are aligned with the International Customer Service Standard 2020:2025 (ICSS), which provides a comprehensive and practical framework to assist and assess organizations in delivering consistently high levels of service.