Draft:ChatBot

Makebot Publishes 2021 Asia Chatbot Trend Report

Retrieved on: 
Wednesday, January 27, 2021

Makebot , the company building fully customized chatbot services for global corporations, announced that it has published the 2021 Asia Chatbot Trend Report on January 26.

Key Points: 
  • Makebot , the company building fully customized chatbot services for global corporations, announced that it has published the 2021 Asia Chatbot Trend Report on January 26.
  • View the full release here: https://www.businesswire.com/news/home/20210126006191/en/
    The customized AI chatbot building company Makebot published the 2021 Asia Chatbot Trend Report.
  • Since 2018, it has published a chatbot trend report annually.
  • (Graphic: Business Wire)
    Since 2018, Makebot has published a chatbot trend report annually to raise awareness on chatbots and show ways forward to industry professionals.

Chatbot Market in BFSI, 2027 - Key players are [24]7. ai, Inc, Acuvate, Aivo, Artificial Solutions, Creative Virtual, eGain, IBM, Inbenta Technologies, Next IT, and Nuance Comms

Retrieved on: 
Wednesday, January 6, 2021

Chatbot is a computer program, which stimulates human conversations through Artificial Intelligence (AI).

Key Points: 
  • Chatbot is a computer program, which stimulates human conversations through Artificial Intelligence (AI).
  • These bots, setup on various kinds of platforms, ensure overall enquirer's satisfaction by solving their queries in the best possible manner.
  • The global chatbot market in BFSI is segmented into component, platform type, end user, application, and region.
  • These players have adopted various strategies to increase their market penetration and strengthen their foothold in the industry.

Worldwide Customer Self-Service Software Industry to 2025 - North America Contributes to Maximum Market Share - ResearchAndMarkets.com

Retrieved on: 
Monday, January 4, 2021

According to Jumper.ai, chatbot technology isn't just a customer service tool for retailers, as it also can collect unique first-party customer data.

Key Points: 
  • According to Jumper.ai, chatbot technology isn't just a customer service tool for retailers, as it also can collect unique first-party customer data.
  • North America has the largest market share and dominates the customer self-service software market.
  • Additionally, the presence of several leading customer self-service software players is anticipated to supplement the development of the market studied.
  • The recent COVID-19 outbreak further expanded the scope and adoption of customer self-service solutions in the retail industry.

Sensentia Announces Healthcare Virtual Agent Chatbot for Upcoming AHIP Conference

Retrieved on: 
Monday, December 7, 2020

Highlighting Sensentia's presence at the conference is the release of a new virtualagentchatbot that will elevate both plan selection and service experience for health plan members.

Key Points: 
  • Highlighting Sensentia's presence at the conference is the release of a new virtualagentchatbot that will elevate both plan selection and service experience for health plan members.
  • At the AHIP conference this week Sensentia is unveiling their new deep benefit chatbot capability, powered by Sensentia's back end engine and ArtificialSolutions' conversational AI technology that enables online chat conversations in lieu of interaction with a live agent.
  • Sensentia's chatbot solution is designed to conveniently mimic human behavior as a conversational partner, powering comfortable and highly efficient interactions with plan members.
  • At the Sensentia booth during AHIP's upcoming virtual conference, visitors can learn more about its member engagement solutions, as well as other new features and functionality in the development pipeline.

First-ever Chatbot Designed Specifically for K-12 School Districts Now Available

Retrieved on: 
Thursday, October 29, 2020

Assistant the first-ever chatbot designed specifically to help school leaders provide always-on customer service, create internal efficiencies, and improve the school customer experience.

Key Points: 
  • Assistant the first-ever chatbot designed specifically to help school leaders provide always-on customer service, create internal efficiencies, and improve the school customer experience.
  • In 30 days, the chatbot answered 400 questions from over 200 community members, with an average customer score of 9.6.
  • Accessible via a widget on a school district's website, Let's Talk!
  • "The secret to creating a chatbot that truly works for districts is to provide more than just a chatbot," Farooqui explained.

Chatbots Are Still Missing the Human Element of Conversation, Finds Strategy Analytics

Retrieved on: 
Monday, October 26, 2020

Strategy Analytics The development of conversational agents or chatbots that can engage in empathetic conversation with real people has long been a goal of artificial intelligence (AI).

Key Points: 
  • Strategy Analytics The development of conversational agents or chatbots that can engage in empathetic conversation with real people has long been a goal of artificial intelligence (AI).
  • But the majority of current mainstream chatbots used to increase customer engagement and reduce costs, are inflexible, prescriptive and unable to work outside of their scope.
  • The inability to express emotion, attitude, or opinion, especially if the chatbot cannot solve a customers problem, leads to user frustration and cessation of use.
  • Strategy Analytics, Inc. is a global leader in supporting companies across their planning lifecycle through a range of customized market research solutions.

Chatbot Market| Insights on the Crisis and the Roadmap to Recovery from COVID-19 Pandemic| Technavio

Retrieved on: 
Friday, September 18, 2020

The report offers a detailed analysis of the impact of COVID-19 pandemic on the chatbot market in optimistic, probable, and pessimistic forecast scenarios.

Key Points: 
  • The report offers a detailed analysis of the impact of COVID-19 pandemic on the chatbot market in optimistic, probable, and pessimistic forecast scenarios.
  • View the full release here: https://www.businesswire.com/news/home/20200917005734/en/
    Technavio has announced its latest market research report titled Global Chatbot Market 2020-2024 (Graphic: Business Wire)
    Get a detailed Insights Highlights on COVID-19 pandemic Crisis and Recovery analysis of Chatbot market.
  • Click here to learn about reports detailed analysis and insights on how you can leverage them to grow your business.
  • Integration of chatbots for better turnaround time has been an instrumental factor in influencing the growth of Chatbot market.

365 Connect Examines The Chatbot Revolution in Its Latest Industry-Focused Whitepaper

Retrieved on: 
Wednesday, September 16, 2020

Authored by the team at 365 Connect, this whitepaper is the product of countless hours of interviews, research, and informal conversations with experts within the fields of artificial intelligence, chatbot technology, and property management.

Key Points: 
  • Authored by the team at 365 Connect, this whitepaper is the product of countless hours of interviews, research, and informal conversations with experts within the fields of artificial intelligence, chatbot technology, and property management.
  • AI Chatbots: Interaction Reimagined Leveraging the Power of Automationtakes a closer look at the users driving the chatbot revolution and the technology behind it.
  • "Dominating the rental market begins with the automation of typical workflows," explained 365 Connect CEO, Kerry W. Kirby .
  • Explore: 365connect.com
    365 Connect is a leading provider of award-winning digital marketing, leasing, and resident service platforms for the multifamily housing industry.

Companies are Using Conversational AI Systems to Optimize Customer Experience

Retrieved on: 
Monday, August 17, 2020

More and more companies are turning to conversational artificial intelligence systems to help offer their customers an improved user experience.

Key Points: 
  • More and more companies are turning to conversational artificial intelligence systems to help offer their customers an improved user experience.
  • Conversational AI systems not only help to provide quick solutions to common customer queries but can also provide useful data that can help a business better understand what its customers are looking for.
  • Several companies are using conversational AI to help manage an increased volume of phone and digital requests.
  • To see the full article and a list of related reports on the market, visit "Companies are Using Conversational AI Systems to Optimize Customer Experience"
    ResearchAndMarkets.com is the world's leading source for international market research reports and market data.

Conversational AI is Used to Help Manage An Increased Volume of Phone and Digital Requests - ResearchAndMarkets.com

Retrieved on: 
Thursday, August 13, 2020

More and more companies are turning to conversational artificial intelligence systems to help offer their customers an improved user experience.

Key Points: 
  • More and more companies are turning to conversational artificial intelligence systems to help offer their customers an improved user experience.
  • Conversational AI systems not only help to provide quick solutions to common customer queries but can also provide useful data that can help a business better understand what its customers are looking for.
  • Several companies are using conversational AI to help manage an increased volume of phone and digital requests.
  • To see the full article and a list of related reports on the market, visit "Conversational AI is Used to Help Manage An Increased Volume of Phone and Digital Requests"
    ResearchAndMarkets.com is the world's leading source for international market research reports and market data.