MoEngage

Mitto and MoEngage Launch Strategic Customer Communications Partnership

Retrieved on: 
Wednesday, February 21, 2024

ZUG, Switzerland, Feb. 21, 2024 /PRNewswire/ -- Mitto , a dominant global omnichannel communications provider announced today that it entered a strategic partnership with MoEngage , an industry-leading insight-led customer engagement platform, to optimize WhatsApp Business and SMS communication quality and cost-efficiency while elevating the customer experience.

Key Points: 
  • ZUG, Switzerland, Feb. 21, 2024 /PRNewswire/ -- Mitto , a dominant global omnichannel communications provider announced today that it entered a strategic partnership with MoEngage , an industry-leading insight-led customer engagement platform, to optimize WhatsApp Business and SMS communication quality and cost-efficiency while elevating the customer experience.
  • Mitto will now be part of the MoEngage Catalyst partner program that focuses on helping brands scale at speed.
  • Mitto, a dominant global omnichannel communications provider, announces a strategic partnership with MoEngage.
  • "Our partnership with MoEngage reinforces our commitment to not just empowering brands with innovative communication tools but to reshaping the future of how businesses interact and care for customers," Andrea Giacomini, Mitto CEO, said.

8x8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations

Retrieved on: 
Thursday, January 25, 2024

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced enhancements to the 8x8 XCaaS ™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced enhancements to the 8x8 XCaaS ™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform.
  • Enhancements to 8x8 Contact Center include:
    AI Summarization for Improved Speech Analytics: For customers who utilize 8x8 Speech Analytics, 8x8 has begun a limited beta of AI summarization.
  • The new features highlight 8x8’s continued focus on platform innovation and delivering AI-driven contact center and unified communications solutions to improve productivity and efficiency.
  • 8x8 customers can register for the upcoming 8x8 webinar to learn more about the latest customer and employee experience enhancements to the 8x8 XCaaS platform.

AVON, Virgin and LOUNGE confirmed to speak at MoEngage’s #GROWTH Summit London 2023

Retrieved on: 
Thursday, October 5, 2023

Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers and product owners.

Key Points: 
  • Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers and product owners.
  • With seven sessions featuring insights from industry leaders, including Avon and crypto health app, Sweatcoin, #GROWTH Summit will cover best practice for multichannel marketing and e-commerce execution.
  • #GROWTH Summit will also offer networking opportunities for brands and retailers who are pushing the envelope on customer engagement and digital-first transformation.
  • To find out more or to register your interest to attend, please visit: #GROWTH Summit London 2023

MoEngage Wins Digiday Technology Awards for Best Personalization and Best A/B Testing Platform

Retrieved on: 
Tuesday, September 12, 2023

Annual Digiday award honoring the best in marketing celebrates JibJab's 30% boost in CTR with the help of MoEngage's customer engagement platform

Key Points: 
  • New York, New York--(Newsfile Corp. - September 12, 2023) - MoEngage , the insights-led customer engagement platform, won the 2023 Digiday Technology Awards in the "Best Personalization" and "Best A/B Testing Platform" Categories.
  • The Digiday Technology Awards recognize companies using technology to modernize media and marketing.
  • Digiday recognized how MoEngage customer JibJab leveraged the customer engagement platform to create better, more personalized experiences for their users.
  • "The Digiday Technology Awards further validate our approach to personalization, which is proven to help brands acquire new customers and build loyalty.

MoEngage Named A Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023

Retrieved on: 
Wednesday, September 13, 2023

SAN FRANCISCO, Sept. 13, 2023 /PRNewswire/ -- MoEngage, the insights-led customer engagement platform, has been named a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment (doc # US49727423, August 2023).

Key Points: 
  • SAN FRANCISCO, Sept. 13, 2023 /PRNewswire/ -- MoEngage, the insights-led customer engagement platform, has been named a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment (doc # US49727423, August 2023).
  • MoEngage's omnichannel platform enables organizations to communicate with customers via various channels such as push notifications, email, SMS, website, social media, WhatsApp, and more.
  • The platform empowers enterprises to build deeper customer relationships and increase engagement by providing personalized, relevant, and timely communication to each customer across all channels.
  • The IDC Marketscape study looks at solutions that are explicitly focused on marketing campaign management, specifically omni-channel outreach.

MoEngage Named A Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023

Retrieved on: 
Wednesday, September 13, 2023

SAN FRANCISCO, Sept. 13, 2023 /PRNewswire/ -- MoEngage, the insights-led customer engagement platform, has been named a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment (doc # US49727423, August 2023).

Key Points: 
  • SAN FRANCISCO, Sept. 13, 2023 /PRNewswire/ -- MoEngage, the insights-led customer engagement platform, has been named a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment (doc # US49727423, August 2023).
  • MoEngage's omnichannel platform enables organizations to communicate with customers via various channels such as push notifications, email, SMS, website, social media, WhatsApp, and more.
  • The platform empowers enterprises to build deeper customer relationships and increase engagement by providing personalized, relevant, and timely communication to each customer across all channels.
  • The IDC Marketscape study looks at solutions that are explicitly focused on marketing campaign management, specifically omni-channel outreach.

MoEngage #GROWTH Summit Makes U.S. Debut September 14 in New York City

Retrieved on: 
Thursday, August 17, 2023

MoEngage Celebrates its 9th Anniversary with Curated, Invite-Only Event for Brand Marketers, September 14th at Second Floor NYC

Key Points: 
  • New York, New York--(Newsfile Corp. - August 17, 2023) - MoEngage , the insights-led customer engagement platform, today announced the first-ever #GROWTH Summit in the United States on Thursday, Sept. 14, at Second Floor NYC .
  • This exclusive, invite-only event brings together top brands like Poshmark, McAfee, and Publishers Clearing House to share their proven growth strategies.
  • MoEngage will host the #GROWTH Summit for the first time in the U.S. on September 14 in New York City
    To view an enhanced version of this graphic, please visit:
    Bringing the #GROWTH Summit to New York underscores MoEngage's continued expansion in North America as the company marks its ninth anniversary.
  • Also new to the MoEngage U.S. team is Aditya Venpaty, who has been named Head of North American Marketing.

Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data

Retrieved on: 
Tuesday, July 25, 2023

Customer.io , a leading Customer Engagement Platform for tech-savvy marketers, today announced the general availability of Data Pipelines, their new customer data platform (CDP).

Key Points: 
  • Customer.io , a leading Customer Engagement Platform for tech-savvy marketers, today announced the general availability of Data Pipelines, their new customer data platform (CDP).
  • Data Pipelines makes it easy for companies to collect and integrate data from various sources, including websites, servers, and ad platforms.
  • “By centralizing customer data, Data Pipelines enables marketers to gain a deeper understanding of their audience, make data-driven decisions, and deliver personalized experiences to their customers,” shares Founder and CEO Colin Nederkoorn.
  • That’s why Data Pipelines is built to work with how companies collect, store, and manage data.

MoEngage to Host #GROWTH Mixer, its Next High Octane Networking Event, in Berlin

Retrieved on: 
Tuesday, July 18, 2023

MoEngage , the leading insights-led customer engagement platform, has announced it will host its next high-octane networking event, #GROWTH Mixer , in Berlin on 20th July 2023.

Key Points: 
  • MoEngage , the leading insights-led customer engagement platform, has announced it will host its next high-octane networking event, #GROWTH Mixer , in Berlin on 20th July 2023.
  • Bringing together eCommerce and marketing leaders from Europe’s most progressive brands, MoEngage’s #GROWTH Mixer is an invite-only networking event for entrepreneurs, growth marketers, and product owners.
  • “And the value exchange that networking events like the #GROWTH Mixer offer becomes even more important when you consider that, digitally, competition has never been more fierce.
  • To find out more or to register your interest to attend, please visit: #GROWTH Mixer Berlin (hashgrowth.org) .

MoEngage Research: 53% of North American Shoppers Interact with Brands More Than 3 Times Before Making a Purchase

Retrieved on: 
Thursday, June 15, 2023

The MoEngage global report, based on the behaviors and preferences of 1.3 billion consumers worldwide, found that North American shoppers interact an average of three times with a brand before converting.

Key Points: 
  • The MoEngage global report, based on the behaviors and preferences of 1.3 billion consumers worldwide, found that North American shoppers interact an average of three times with a brand before converting.
  • The results showcase the shifting preferences of the consumer, as well as the importance of personalization and omnichannel engagement for brands.
  • 53% of North American shoppers visit a mobile app or website more than three times before shopping online.
  • Creating personalized web experiences according to the visitor's segment and preferences is critical to increasing website conversions for Travel brands.