Chatbots

Conversational AI Market worth $13.9 billion by 2025 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Thursday, July 30, 2020
Academic disciplines, Science and technology, Technology, Instant messaging, Chatbots, Customer service, Virtual assistant, Artificial intelligence, Superintelligence

Personal assistants are capable of comprehending open conversations while contextualizing them to a particular case or scenario.

Key Points: 
  • Personal assistants are capable of comprehending open conversations while contextualizing them to a particular case or scenario.
  • In the Conversational AI Market by type, the Intelligent Virtual Assistants (IVA) segment is expected to record the higher CAGR during the forecast period.
  • North America is expected to hold the largest market size in the global Conversational AI Market during the forecast period.
  • Conversational AI proliferates with the increasing adoption of smart devices, and the US market is undergoing a major transformation in the implementation of AI- and ML-based solutions.

Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19

Instant messaging, Marketing, Chatbots, Dot-com bubble, eGain, Virtual assistant, Touchpoint, Internet bot, Draft:Conversational Marketing

SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital touchpoints in customer satisfaction during the initial outbreak of COVID-19.

Key Points: 
  • SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital touchpoints in customer satisfaction during the initial outbreak of COVID-19.
  • Conducted by Dimensional Research on behalf of eGain and fielded in June 2020, the survey was administered to thousands of consumers, who had used a digital channel for customer service across six industries in April and May 2020.
  • Here are key findings:
    Chatbots aka virtual assistants rank at the bottom among digital service options, including chatbots, messaging, chat, cobrowse, email, and social
    57% of consumers were frustrated with inconsistent answers across chatbot and human-assisted service.
  • All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Home Security Systems Market Could Exceed $78 Billion By 2025

Retrieved on: 
Tuesday, July 28, 2020
Chatbots, Customer service, Virtual assistant, Home security, Euthenics, Academic disciplines, Prevention

A report from MarketsAndMarkets projects that, the global home security systems market size, which is valued at USD 53.6 billion in 2020, is expected to reach USD $78.9 billion by 2025, at a CAGR of 8.0% during the forecast period.

Key Points: 
  • A report from MarketsAndMarkets projects that, the global home security systems market size, which is valued at USD 53.6 billion in 2020, is expected to reach USD $78.9 billion by 2025, at a CAGR of 8.0% during the forecast period.
  • The report said: "The pandemic COVID-19 has severely impacted the growth of the global home security systems market.
  • The article continued : "The introduction of security solutions based on data-driven machine learning and AI is the emerging trend in the home security systems market.
  • The intelligent virtual assistants (IVA), such as Alexa and Google, have already been integrated by companies in different home security systems.

Home Security Systems Market Could Exceed $78 Billion By 2025

Retrieved on: 
Tuesday, July 28, 2020
Chatbots, Customer service, Virtual assistant, Home security, Euthenics, Academic disciplines, Prevention

A report from MarketsAndMarkets projects that, the global home security systems market size, which is valued at USD 53.6 billion in 2020, is expected to reach USD $78.9 billion by 2025, at a CAGR of 8.0% during the forecast period.

Key Points: 
  • A report from MarketsAndMarkets projects that, the global home security systems market size, which is valued at USD 53.6 billion in 2020, is expected to reach USD $78.9 billion by 2025, at a CAGR of 8.0% during the forecast period.
  • The report said: "The pandemic COVID-19 has severely impacted the growth of the global home security systems market.
  • The article continued : "The introduction of security solutions based on data-driven machine learning and AI is the emerging trend in the home security systems market.
  • The intelligent virtual assistants (IVA), such as Alexa and Google, have already been integrated by companies in different home security systems.

Global Intelligent Virtual Assistant (IVA) Market by Product, Technology, Industry Vertical, Region and Company (2020-2027) - ResearchAndMarkets.com

Retrieved on: 
Tuesday, July 21, 2020
Technology, Other Technology, Science and technology, Articles, Academic disciplines, Chatbots, Customer service, Virtual assistant, Artificial intelligence

The "Intelligent Virtual Assistant Market by Product, Technology, Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2027" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Intelligent Virtual Assistant Market by Product, Technology, Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2027" report has been added to ResearchAndMarkets.com's offering.
  • North America dominates the global intelligent virtual assistant market, owing to increased adoption of intelligent virtual assistant in countries such as the U.S.
  • However, lack of awareness has been observed in under-developed countries such as Africa, which restraints the intelligent virtual assistant market growth.
  • However, the healthcare segment is expected to exhibit significant growth during the forecast period
    Region wise, North America dominated the intelligent virtual assistant market trends in 2019.

Speaker Market to Reach $233.27 Bn, Globally, by 2027 at 30.5% CAGR: AMR

Retrieved on: 
Monday, July 20, 2020
Chatbots, Customer service, Virtual assistant, Academic disciplines, Smart speaker, Fields of mathematics, Compound annual growth rate, Applied mathematics

According to the report published by Allied Market Research, the global speaker market generated $39.57 billion in 2019, and is estimated to reach $233.27 billion by 2027, registering a CAGR of 30.5% from 2020 to 2027.

Key Points: 
  • According to the report published by Allied Market Research, the global speaker market generated $39.57 billion in 2019, and is estimated to reach $233.27 billion by 2027, registering a CAGR of 30.5% from 2020 to 2027.
  • Advancement in AI virtual assistant technologies and developments in battery technologies augment the growth of the global speaker market.
  • Conversely, data privacy and security concerns impede the market growth.
  • Nevertheless, emergence of smart speakers in commercial applications ushers a number of opportunities in the near future.

Speaker Market to Reach $233.27 Bn, Globally, by 2027 at 30.5% CAGR: AMR

Retrieved on: 
Monday, July 20, 2020
Chatbots, Customer service, Virtual assistant, Academic disciplines, Smart speaker, Fields of mathematics, Compound annual growth rate, Applied mathematics

According to the report published by Allied Market Research, the global speaker market generated $39.57 billion in 2019, and is estimated to reach $233.27 billion by 2027, registering a CAGR of 30.5% from 2020 to 2027.

Key Points: 
  • According to the report published by Allied Market Research, the global speaker market generated $39.57 billion in 2019, and is estimated to reach $233.27 billion by 2027, registering a CAGR of 30.5% from 2020 to 2027.
  • Advancement in AI virtual assistant technologies and developments in battery technologies augment the growth of the global speaker market.
  • Conversely, data privacy and security concerns impede the market growth.
  • Nevertheless, emergence of smart speakers in commercial applications ushers a number of opportunities in the near future.

Virtual Personal Assistants (VPAs) and Smart Speakers Market, 2025 - Includes Analyses of 77 Companies and Solutions

Retrieved on: 
Wednesday, July 15, 2020
Marketing, Publishing, Industries, Chatbots, Customer service, Virtual assistant, Amazon Echo, Amazon, Customer relationship management

The report includes an analysis of the key market players including their products, solutions, strategies, M&A, and partnerships.

Key Points: 
  • The report includes an analysis of the key market players including their products, solutions, strategies, M&A, and partnerships.
  • The report evaluates VPA and autonomous agents in all major market segments, business functions, and industry verticals with accompanying forecasts for 2020 through 2025.
  • The virtual personal assistant market includes cloud-based, artificial intelligence enabled smart adviser software, often used in conjunction with smart speakers that may be standalone (such as Amazon Echo) or integrated with other devices/equipment.
  • Virtual personal assistant market solutions are rapidly transitioning from automating customer relationship management and reducing costs to become more of a value-added component of the enterprise.

Virtual Personal Assistants (VPA) & Smart Speaker Market 2020-2025 - AI-enabled Smart Advisors, Intelligent Agents and VPA Devices - ResearchAndMarkets.com

Retrieved on: 
Monday, July 13, 2020
Mobile, Wireless, Technology, Consumer electronics, Chatbots, Customer service, Virtual assistant, VPA, Amazon Echo, Smart speaker, Artificial intelligence, Telecommunications, Emerging technologies

The "Virtual Personal Assistants (VPA) and Smart Speaker Market: Artificial Intelligence Enabled Smart Advisors, Intelligent Agents, and VPA Devices 2020-2025" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Virtual Personal Assistants (VPA) and Smart Speaker Market: Artificial Intelligence Enabled Smart Advisors, Intelligent Agents, and VPA Devices 2020-2025" report has been added to ResearchAndMarkets.com's offering.
  • This research provides an in-depth assessment of the intelligent VPA and smart adviser market including an assessment of the emerging VPA market ecosystem including suppliers, customers, and partners.
  • The report evaluates VPA and autonomous agents in all major market segments, business functions, and industry verticals with accompanying forecasts for 2020 through 2025.
  • The virtual personal assistant market includes cloud-based, artificial intelligence enabled smart adviser software, often used in conjunction with smart speakers that may be standalone (such as Amazon Echo) or integrated with other devices/equipment.

Global Smart Speaker Market Report 2020 Featuring Amazon, Harman International, Apple, Sonos, Alphabet, Bose, Sony, Onkyo, Panasonic, SK Telecom and More - ResearchAndMarkets.com

Retrieved on: 
Thursday, July 9, 2020
Technology, Hardware, Chatbots, Customer service, Virtual assistant, Loudspeaker, Technology, Articles, Smart grid

The study includes the smart speaker market size and forecast for the global smart speaker market through 2024, segmented by intelligent virtual assistant, end-use industry, component and region.

Key Points: 
  • The study includes the smart speaker market size and forecast for the global smart speaker market through 2024, segmented by intelligent virtual assistant, end-use industry, component and region.
  • Some of the features of the report include:
    Market size estimates: Smart speaker market size estimation in terms of value ($M) shipment.
  • Growth opportunities: Analysis on growth opportunities in different applications and regions for smart speaker in the smart speaker market.
  • Strategic analysis: This includes M&A, new product development, and competitive landscape for, smart speaker in the smart speaker market.