Chatbots

transcosmos releases "Chatbot AI - IQ Diagnostics," services that survey the quality of AI chatbots

Retrieved on: 
Monday, June 7, 2021
Instant messaging, Natural language parsing, Internet bot, Artificial intelligence, Technology, Chatbots, Science and technology, Articles

TOKYO, June 7, 2021 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has released "Chatbot AI - IQ Diagnostics," services that identify the issues of AI chatbots (machine learning chatbots) that companies use, and make the AI learning process most efficient using the results of its proprietary survey.

Key Points: 
  • TOKYO, June 7, 2021 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has released "Chatbot AI - IQ Diagnostics," services that identify the issues of AI chatbots (machine learning chatbots) that companies use, and make the AI learning process most efficient using the results of its proprietary survey.
  • And now, transcosmos has released "Chatbot AI - IQ Diagnostics" services that range from assessing the resolution rate and the quality of companies' AI chatbots to making proposals for improvement based on the survey results.
  • In the survey phase, a team of transcosmos AI strategists assesses AI's IQ (intelligence) from the perspectives of three key factors of chatbots, namely, "conversational capability," "response capability," and "question-answering capability" using the company's unique test.
  • The significance of AI chatbots is growing rapidly as communication channels between consumers and businesses continue to shift to digital.

Digital Technologies to Have Strong Impact on Educational Support Service Businesses | Discover Company Insights on BizVibe

Retrieved on: 
Friday, May 21, 2021
Customer service, Instant messaging, Natural language parsing, Chatbots, Virtual assistant, Technology

b"BizVibe has identified the increasing use of digital technologies as a major trend for the educational support services industry.

Key Points: 
  • b"BizVibe has identified the increasing use of digital technologies as a major trend for the educational support services industry.
  • Educational establishments are adopting digital tools such as virtual assistants and chatbots for student interactions and personalized career counseling.
  • The educational support services industry group features 8,000+ company profiles categorized into 10+ product and service categories.
  • Each category contains detailed insights dedicated to helping procurement and sales teams find trusted suppliers and target sales prospects.\nThe educational support service categories include:\n"

Worldwide Intelligent Virtual Assistant Industry to 2026 - Featuring Microsoft, Nuance Communications and Alphabet Among Others

Retrieved on: 
Thursday, May 20, 2021
Technology, Computing, Mobile computers, Personal computing, Science and technology, Chatbots, Customer service, Virtual assistant, Consumer electronics, Assistant, Smartwatch, Smartphone

b'DUBLIN, May 20, 2021 /PRNewswire/ -- The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.

Key Points: 
  • b'DUBLIN, May 20, 2021 /PRNewswire/ -- The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.
  • An intelligent virtual assistant (IVA), also known as intelligent personal assistant (IPA), is a software that understands natural language voice commands and aids in completing basic tasks.
  • Owing to this, these assistants are nowadays integrated into most gadgets, such as smartphones, smartwatches, tablets and portable speakers.
  • Besides this, the high demand for automation in services that provide customer support is also impelling the market growth.

Klick Research: People Using Voice Technology for Medication Info Still Get the Most Accurate Results From Google Assistant

Retrieved on: 
Wednesday, May 19, 2021
Technology, Consulting, Professional services, Software, Audio, Video, Other Health, Internet, Managed care, Pharmaceutical, Health, Artificial intelligence, Speech recognition, Chatbots, Customer service, Virtual assistant, Google Assistant, Voice user interface, Google Now, Google Search, Klick Applied Sciences, Klick Group, KLICK APPLIED SCIENCES, KLICK GROUP

b'New research from Klick Applied Sciences found that people using interactive voice technology for information on medications still get the most accurate results from Google Assistant.

Key Points: 
  • b'New research from Klick Applied Sciences found that people using interactive voice technology for information on medications still get the most accurate results from Google Assistant.
  • The data are especially relevant as consumers have increasingly been turning to these platforms during the pandemic.
  • Its 2019 Voice Assistants Medical Name Comprehension study laid the scientific foundation for rigorously testing voice assistant consumer devices in a controlled manner.
  • For more information on joining Klick, go to careers.klick.com .\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210519005713/en/\n'

Global Intelligent Virtual Assistant Market (2021 to 2026) - Industry Trends, Share, Size, Growth, Opportunity and Forecasts - ResearchAndMarkets.com

Retrieved on: 
Friday, May 14, 2021
Software, Technology, Other Technology, Technology, Computing, Mobile computers, Personal computing, Science and technology, Chatbots, Customer service, Virtual assistant, Consumer electronics, Assistant, Smartwatch, Smartphone

b'The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.

Key Points: 
  • b'The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.
  • Looking forward, the publisher expects the global intelligent virtual assistant market to exhibit strong growth during the next five years.\nAn intelligent virtual assistant (IVA), also known as intelligent personal assistant (IPA), is a software that understands natural language voice commands and aids in completing basic tasks.
  • Owing to this, these assistants are nowadays integrated into most gadgets, such as smartphones, smartwatches, tablets and portable speakers.
  • Besides this, the high demand for automation in services that provide customer support is also impelling the market growth.

DGAP-News: USU enjoys a good start to the year

Retrieved on: 
Friday, May 14, 2021
Computer architecture, Operating systems, Chatbots, IT service management, Knowledge management, USU Software, Information technology management, Usu, ebit, University of Sydney Union

USU Software AG and its subsidiaries (hereinafter also referred to as the USU Group or USU) continued to benefit from the trend toward business process digitalization in the first quarter of 2021.

Key Points: 
  • USU Software AG and its subsidiaries (hereinafter also referred to as the USU Group or USU) continued to benefit from the trend toward business process digitalization in the first quarter of 2021.
  • EBIT adjusted for extraordinary effects due to acquisitions (adjusted EBIT) increased by 10.3% to EUR 2.2 million (Q1 2020: EUR 2.0 million).
  • The net result after taxes rose by 29.4% year-on-year to EUR 2.0 million (Q1 2020: EUR 1.6 million).
  • With over 40 years of experience and locations worldwide, the USU team helps customers move into the future.\nUSU Software AG (ISIN DE 000A0BVU28), listed in the Prime Standard of the German stock exchange, incorporates USU GmbH, founded in 1977, as well as the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc. and USU SAS.

Chatbot Market in BFSI to Reach $3.39 Bn, Globally, by 2027 at 27.3% CAGR: Allied Market Research

Retrieved on: 
Tuesday, May 11, 2021
Instant messaging, Natural language parsing, Internet bot, Cloud computing, IT infrastructure, Chatbots, Technology, Science and technology

However, rise in initial cost of installation of chatbots and lack of product differentiation hinder the market growth.

Key Points: 
  • However, rise in initial cost of installation of chatbots and lack of product differentiation hinder the market growth.
  • This is due to improved technological features in chatbot software including cloud-based deployment, natural language processor (NLP), interference engine, multilingual features, and others.
  • This is due to control over bot behavior & personality and helping users by implementing their own bot through premium options.
  • This is due to high adoption of financial technologies as well as large IT spending in the BFSI sector.

Chatbot Market in BFSI to Reach $3.39 Bn, Globally, by 2027 at 27.3% CAGR: Allied Market Research

Retrieved on: 
Tuesday, May 11, 2021
Instant messaging, Natural language parsing, Internet bot, Cloud computing, IT infrastructure, Chatbots, Technology, Science and technology

However, rise in initial cost of installation of chatbots and lack of product differentiation hinder the market growth.

Key Points: 
  • However, rise in initial cost of installation of chatbots and lack of product differentiation hinder the market growth.
  • This is due to improved technological features in chatbot software including cloud-based deployment, natural language processor (NLP), interference engine, multilingual features, and others.
  • This is due to control over bot behavior & personality and helping users by implementing their own bot through premium options.
  • This is due to high adoption of financial technologies as well as large IT spending in the BFSI sector.

Verint Wins Artificial Intelligence Excellence Award in Customer Engagement

Retrieved on: 
Tuesday, May 11, 2021
Online Retail, Retail, Data management, Technology, Software, Call-recording software, Mass surveillance, Surveillance, Verint Systems, Chatbots, Virtual assistant, Information technology, Computing, Articles

b"Verint\xc2\xae (Nasdaq: VRNT), The Customer Engagement Company\xe2\x84\xa2, today announced it is among the winners of Business Intelligence Group\xe2\x80\x99s Excellence in Artificial Intelligence Awards.

Key Points: 
  • b"Verint\xc2\xae (Nasdaq: VRNT), The Customer Engagement Company\xe2\x84\xa2, today announced it is among the winners of Business Intelligence Group\xe2\x80\x99s Excellence in Artificial Intelligence Awards.
  • Verint Intelligent Virtual Assistant (IVA) was recognized in the natural language processing (NLP) product category.\nThe Business Intelligence awards program recognizes organizations, products and people who bring artificial intelligence (AI) to life and apply it to solve real problems.\nVerint Intelligent Virtual Assistant , part of the Customer Engagement Cloud Platform , uses AI and machine learning to create a modern engagement experience.
  • The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.\nVERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries.
  • Verint and other parties may also have trademark rights in other terms used herein.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210511005248/en/\n"

Custom Voice Assistants That Offer Total User Privacy Are Here

Retrieved on: 
Thursday, May 6, 2021
Artificial intelligence, Software, Speech recognition, Chatbots, Customer service, Virtual assistant, Voice user interface, Siri, Google Now, Oven

b'SANTA CLARA, Calif., May 6, 2021 /PRNewswire/ -- Sensory today announced that custom voice assistants that deliver total user privacy are officially here and are already revolutionizing how people interact with things they own.\nSensory\'s technologies are helping custom voice assistants go mainstream, powering everyday appliances like the Farberware FM11VABK voice-controlled microwave oven.

Key Points: 
  • b'SANTA CLARA, Calif., May 6, 2021 /PRNewswire/ -- Sensory today announced that custom voice assistants that deliver total user privacy are officially here and are already revolutionizing how people interact with things they own.\nSensory\'s technologies are helping custom voice assistants go mainstream, powering everyday appliances like the Farberware FM11VABK voice-controlled microwave oven.
  • Immediately available in the US market, this new microwave oven utilizes Sensory\'s TrulyHandsfree and TrulyNatural technologies to provide all the benefits of a custom voice assistant without the privacy compromises of cloud-based, general-purpose assistant platforms.\nA recent survey by Voicebot.ai called out custom voice assistants as the biggest voice AI trend for 2021.
  • Conceptually, custom voice assistants are voice assistants trained for specific domains, making them capable of outperforming general-purpose assistants like Google, Alexa, and Siri in quality of experience.\nAmazon has already jumped on this trend with its announcement of custom voice assistants .
  • These concerns have intensified the need for custom private voice assistants," said Todd Mozer, CEO at Sensory.