Chatbots

Worldwide AI-Based Chatbot Industry to 2026 - Conversational AI Will Improve Telemarketing Efficiency

Tuesday, April 13, 2021 - 3:15pm

It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services.

Key Points: 
  • It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services.
  • The report provides an assessment of emerging AI-based chatbot business models and associated economic impact on labor, investments, and ROI.
  • This transformation is poised to impact virtually every aspect of marketing and sales operations for every industry vertical.
  • More specifically, carriers will look beyond AI-based chatbots and other online CRM automation tools towards conversational AI, which will become very important for both cost reduction and customer satisfaction.

Intelligent Virtual Assistant Market Size to Reach USD 44,255 Million by 2027 at a CAGR 37.7% | Valuates Reports

Monday, April 12, 2021 - 2:30pm

This report is published on Valuates Reports in the Enterprise Technology Category.\nThe intelligent virtual assistant market size was valued at USD 3,442 Billion in 2019, and is projected to reach USD 44,255 Million by 2027, growing at a CAGR of 37.7% from 2020 to 2027.\nMajor factors driving the growth of Intelligent Virtual Assistant Market size are:\nIVA Increases company revenue by reducing the efforts in customer handling.

Key Points: 
  • This report is published on Valuates Reports in the Enterprise Technology Category.\nThe intelligent virtual assistant market size was valued at USD 3,442 Billion in 2019, and is projected to reach USD 44,255 Million by 2027, growing at a CAGR of 37.7% from 2020 to 2027.\nMajor factors driving the growth of Intelligent Virtual Assistant Market size are:\nIVA Increases company revenue by reducing the efforts in customer handling.
  • Fast response, better data collection, and less reliance on customer service are only a few of the advantages of using an intelligent virtual assistant.
  • An intelligent virtual assistant provides a digital avatar that can interact in multiple languages.\nBy reducing customer handling efforts, an intelligent virtual assistant improves company revenue.
  • By providing better customer query responses, IVA automatically contributes to lower manpower costs for businesses.\nAnother major growth driver of the global intelligent virtual assistant market size is the increase in smartphone penetration.

Intelligent Virtual Assistant Market Size to Reach USD 44,255 Million by 2027 at a CAGR 37.7% | Valuates Reports

Monday, April 12, 2021 - 2:30pm

This report is published on Valuates Reports in the Enterprise Technology Category.\nThe intelligent virtual assistant market size was valued at USD 3,442 Billion in 2019, and is projected to reach USD 44,255 Million by 2027, growing at a CAGR of 37.7% from 2020 to 2027.\nMajor factors driving the growth of Intelligent Virtual Assistant Market size are:\nIVA Increases company revenue by reducing the efforts in customer handling.

Key Points: 
  • This report is published on Valuates Reports in the Enterprise Technology Category.\nThe intelligent virtual assistant market size was valued at USD 3,442 Billion in 2019, and is projected to reach USD 44,255 Million by 2027, growing at a CAGR of 37.7% from 2020 to 2027.\nMajor factors driving the growth of Intelligent Virtual Assistant Market size are:\nIVA Increases company revenue by reducing the efforts in customer handling.
  • Fast response, better data collection, and less reliance on customer service are only a few of the advantages of using an intelligent virtual assistant.
  • An intelligent virtual assistant provides a digital avatar that can interact in multiple languages.\nBy reducing customer handling efforts, an intelligent virtual assistant improves company revenue.
  • By providing better customer query responses, IVA automatically contributes to lower manpower costs for businesses.\nAnother major growth driver of the global intelligent virtual assistant market size is the increase in smartphone penetration.

Virtual Assistants: A Game-Changer for CSP Customer Engagement Market, 2021 Report - ResearchAndMarkets.com

Thursday, April 8, 2021 - 1:06pm

The "Virtual Assistants: A Game-Changer for CSP Customer Engagement" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Virtual Assistants: A Game-Changer for CSP Customer Engagement" report has been added to ResearchAndMarkets.com's offering.
  • The widespread adoption of virtual assistants can help CSPs to improve engagement and competitiveness, while reducing costs.
  • Changing customer habits and the growing ubiquity of Alexa and Google Assistant has led to an increase in the acceptance and popularity of conversational AI platforms.
  • The adoption and diffusion of digital channels is surging thanks to COVID-19 pandemic, and virtual assistants (VAs) are gaining traction in the customer engagement space.

CarLabs Expands Offering to Dealers

Wednesday, April 7, 2021 - 4:14pm

LOS ANGELES, April 7, 2021 /PRNewswire/ -- "Carlabs.ai, the leading provider of AI-powered digital assistants, expands its offering to the almost 18,000 franchised dealers in the U.S. through a newly established Dealer Direct platform," said John Ruble, Chief Revenue Officer.

Key Points: 
  • LOS ANGELES, April 7, 2021 /PRNewswire/ -- "Carlabs.ai, the leading provider of AI-powered digital assistants, expands its offering to the almost 18,000 franchised dealers in the U.S. through a newly established Dealer Direct platform," said John Ruble, Chief Revenue Officer.
  • CarLabs' OEM clients benefit from the Carlabs.ai platform, and now Carlabs.ai is expanding its omnichannel AI assistants to dealers.
  • With it, dealers can manage their customers' entire life-cycle 1:1,at scale, with intelligent and highly engaging conversations through Smart Chat, Email, SMS, WhatsApp, and Facebook Messenger.
  • It uses a dealer's DMS/CRM technology to provide relevant and timely one-to-one communications between the dealership and their customers and prospects.

Virtual Assistant Market to grow by $ 4.12 Billion| COVID-19 Impact Analysis, Key Drivers, Trends, and Products Offered by Major Vendors | Technavio

Wednesday, April 7, 2021 - 3:00am

The global virtual assistant market is expected to grow by USD 4.12 billion, exhibiting a CAGR of almost 12% during 2021-2025, according to Technavio's latest market report.

Key Points: 
  • The global virtual assistant market is expected to grow by USD 4.12 billion, exhibiting a CAGR of almost 12% during 2021-2025, according to Technavio's latest market report.
  • Based on our research, the application software sector witnessed a mixed impact due to the widespread growth of the COVID-19 pandemic.
  • The automotive segment will generate maximum revenue in the virtual assistant market, owing to the increasing investments by carmakers to provide better user experiences.
  • Reasons to Buy Virtual Assistant Market Report:
    The growth of the virtual assistant marketacross North America, APAC, Europe, South America, and MEA
    This report can be personalized according to your business needs.

IDBS and LabVoice Announce Integration to Accelerate R&D

Tuesday, April 6, 2021 - 10:09pm

GUILDFORD, United Kingdom, April 6, 2021 /PRNewswire/ --LabVoice, which provides a workflow engine for scientific voice assistants, and IDBS, a leading R&D technology and solutions provider, are excited to announce an integration to accelerate research, innovation, and design.

Key Points: 
  • GUILDFORD, United Kingdom, April 6, 2021 /PRNewswire/ --LabVoice, which provides a workflow engine for scientific voice assistants, and IDBS, a leading R&D technology and solutions provider, are excited to announce an integration to accelerate research, innovation, and design.
  • More specifically, the integration will voice-enable E-WorkBook , a flexible R&D platform fueling research and development across a number of industries.
  • By leveraging LabVoice voice assistants, scientists will be able to unlock a new mode of engaging with E-WorkBook.
  • Both LabVoice and IDBS are committed to the support of the integration and will work with select customers to help discover new applications.

Virtual Assistant Market to grow by $ 4.12 Billion | COVID-19 Impact Analysis, Key Drivers, Trends, and Products Offered by Major Vendors | Technavio

Tuesday, April 6, 2021 - 8:30am

The global virtual assistant market is expected to grow by USD 4.12 billion, exhibiting a CAGR of almost 12% during 2021-2025, according to Technavio's latest market report.

Key Points: 
  • The global virtual assistant market is expected to grow by USD 4.12 billion, exhibiting a CAGR of almost 12% during 2021-2025, according to Technavio's latest market report.
  • Based on our research, the application software sector witnessed a mixed impact due to the widespread growth of the COVID-19 pandemic.
  • The automotive segment will generate maximum revenue in the virtual assistant market, owing to the increasing investments by carmakers to provide better user experiences.
  • Reasons to Buy Virtual Assistant Market Report:
    The growth of the virtual assistant marketacross North America, APAC, Europe, South America, and MEA
    This report can be personalized according to your business needs.

Juniper Research: Conversational Commerce Channels to Facilitate Spending of over $290 Billion Globally by 2025, as Omnichannel Strategies Drive Interest

Tuesday, April 6, 2021 - 7:00am

A new study from Juniper Research has found the total spend over conversational commerce channels will reach $290 billion by 2025; rising from $41 billion in 2021.

Key Points: 
  • A new study from Juniper Research has found the total spend over conversational commerce channels will reach $290 billion by 2025; rising from $41 billion in 2021.
  • It predicts communications platforms that provide the connection between brands and end users will be crucial in increasing the adoption of conversational commerce channels.
  • The new study, Conversational Commerce: Market Outlook, Emerging Opportunities & Forecasts 2021-2025 , highlighted that the ability to offer conversational commerce as a component of an omnichannel retail strategy will increase confidence in the channels amongst retailers.
  • Conversational commerce leverages AI to automate retail transactions and payments through channels including chatbots, messaging and digital voice assistants.

Five9 Inference Studio Named a Leader in the 2021 Opus Research Decision Makers’ Guide to Enterprise Intelligent Virtual Assistants

Tuesday, March 2, 2021 - 2:00pm

Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that Five9 Inference Studio has been recognized as a leader in the 2021 Opus Research Decision Makers Guide to Enterprise Intelligent Virtual Assistants with a perfect score for Track Record which Opus Research defines as covering market credibility, deployment strategy, reach and effectiveness, ability to show multiple deployments, operating history, coverage across verticals, references, and enterprise-scale maturity.

Key Points: 
  • Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that Five9 Inference Studio has been recognized as a leader in the 2021 Opus Research Decision Makers Guide to Enterprise Intelligent Virtual Assistants with a perfect score for Track Record which Opus Research defines as covering market credibility, deployment strategy, reach and effectiveness, ability to show multiple deployments, operating history, coverage across verticals, references, and enterprise-scale maturity.
  • This marks the second outstanding recognition of Five9 Inference Studio as a leader in the IVA space.
  • Last summer, DMG Consulting recognized Five9 Inference Studio as the global market share leader, based on number of customers, in the 2020-2021 Intelligent Virtual Agent Product and Market Report.
  • In the 2021 Decision Makers Guide, Opus presents a comprehensive assessment of enterprise-grade Intelligent Assistant solution providers.