Chatbots

Five9 Launches Five9 Intelligent Virtual Assistant

Thursday, June 4, 2020 - 2:00pm

Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in-class Intelligent Virtual Assistant (IVA), powered by Inference, that leverages conversational-AI to automate manual tasks and answer common questions in the contact center.

Key Points: 
  • Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in-class Intelligent Virtual Assistant (IVA), powered by Inference, that leverages conversational-AI to automate manual tasks and answer common questions in the contact center.
  • Five9 Virtual Assistant delivers engaging conversational experiences for organizations which need both greater efficiency and a more personal, human element in their approach to customer care.
  • Five9 Virtual Assistant capabilities include:
    Human-like speech using WaveNet to offer hundreds of different text-to-speech voices across 17 languages.
  • With Five9 Virtual Assistant, agent assistance, as well as support for third party chatbots integrated into Google, Five9 is putting a suite of AI solutions into the hands of our customers, said Jonathan Rosenberg, Five9 Chief Technology Officer.

SDL Partners with DRUID to Power Multilingual Chatbot Conversations

Thursday, May 28, 2020 - 8:00am

SDL (LSE: SDL), the intelligent language and content company, announces it has entered into a technical partnership with DRUID, specialists in conversational AI, to launch multi-lingual virtual assistants for enterprise organizations that enable real-time communication through chatbots.

Key Points: 
  • SDL (LSE: SDL), the intelligent language and content company, announces it has entered into a technical partnership with DRUID, specialists in conversational AI, to launch multi-lingual virtual assistants for enterprise organizations that enable real-time communication through chatbots.
  • By integrating SDL Machine Translation with DRUID virtual assistants, companies will be able to conduct chatbot conversations in different languages with employees, customers, partners and suppliers.
  • However, with SDL Machine Translation, chatbots can converse in multiple languages without the need to translate data sources or conversational flows.
  • Our partnership with DRUID tackles this challenge head on offering automated chatbot communication in 100+ languages.

Creative Virtual Joins Engage Customer for a Webinar on Deploying AI Chatbots and Virtual Agents

Thursday, May 28, 2020 - 8:00am

LONDON, May 28, 2020 /PRNewswire-PRWeb/ -- Creative Virtual, a world leader in customer and employee engagement solutions, is presenting in an upcoming Engage Customer webinar focused on deploying successful chatbot and virtual agent projects.

Key Points: 
  • LONDON, May 28, 2020 /PRNewswire-PRWeb/ -- Creative Virtual, a world leader in customer and employee engagement solutions, is presenting in an upcoming Engage Customer webinar focused on deploying successful chatbot and virtual agent projects.
  • The webinar, 'Tips for Deploying AI Chatbots & Virtual Agents' , will feature a series of live demonstrations of current use cases and results from organisations around the world.
  • Register now for 'Tips for Deploying AI Chatbots & Virtual Agents' through the Engage Customer website .
  • More information about Creative Virtual and the company's innovative chatbot, virtual agent and live chat solutions is available on the Creative Virtual website .

Virtual Electronics Launches VEnterface Services Platform

Sunday, May 17, 2020 - 8:00pm

SINGAPORE, May 18, 2020 - (ACN Newswire) - Virtual Electronics PTE LTD, a Singapore-registered outsourcing software development company, has launched a new smart collaboration services platform, VEnterface.

Key Points: 
  • SINGAPORE, May 18, 2020 - (ACN Newswire) - Virtual Electronics PTE LTD, a Singapore-registered outsourcing software development company, has launched a new smart collaboration services platform, VEnterface.
  • The platform is specifically designed to increase the visibility of innovative products and services in markets leveraging knowledge management techniques.
  • The VEnterface platform leverages a Virtual Assistant to help entrepreneurs input data along their entry journey.
  • Founded in 2019, Virtual Electronics is a Singapore-registered company specialising in the development of support platforms and sub-contracted services.

Kasisto Awarded Two Landmark Patents, Enhancing the Intelligence of KAI and the Virtual Assistants it Powers

Thursday, May 14, 2020 - 1:15pm

Having rich Conversational AI technology powering digital experiences is what separates a check-box chatbot from an intelligent virtual assistant.

Key Points: 
  • Having rich Conversational AI technology powering digital experiences is what separates a check-box chatbot from an intelligent virtual assistant.
  • Kasisto's impressive patent portfolio continues to grow and continuously enhances the intelligence and authority of it's KAI- powered virtual assistants.
  • "These newly awarded patents offer capabilities within our virtual assistants that no one else in the industry can provide."
  • Our dedication to innovation places the KAI Platform and our virtual assistants in a category above the rest."

Cerence Launches Cerence ARK Assistant—a Turnkey Automotive Voice Assistant—in U.S. English

Tuesday, May 12, 2020 - 1:00pm

BURLINGTON, Mass., May 12, 2020 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today introduced Cerence ARK Assistant , a new turnkey automotive voice assistant in U.S. English.

Key Points: 
  • BURLINGTON, Mass., May 12, 2020 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today introduced Cerence ARK Assistant , a new turnkey automotive voice assistant in U.S. English.
  • Cerence ARK Assistant provides OEMs the ability to quickly develop, deploy and manage an automotive voice assistant without sacrificing the performance, flexibility and breadth of capabilities that Cerence is known for.
  • It is a turnkey product that combines in-car technology and cloud services to help automakers accelerate the time it takes to create a voice assistant.
  • Cerence has been building automotive voice assistants for more than two decades, so we know the ins and outs of vehicles.

Global Intelligent Virtual Assistant Market (2020 to 2027) - Size, Share & Trends Analysis Report - ResearchAndMarkets.com

Wednesday, April 22, 2020 - 9:30am

The "Intelligent Virtual Assistant Market Size, Share & Trends Analysis Report by Product (Chatbot, Smart Speakers), by Technology, by Application (BFSI, Healthcare, Education), by Region, and Segment Forecasts, 2020 - 2027" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Intelligent Virtual Assistant Market Size, Share & Trends Analysis Report by Product (Chatbot, Smart Speakers), by Technology, by Application (BFSI, Healthcare, Education), by Region, and Segment Forecasts, 2020 - 2027" report has been added to ResearchAndMarkets.com's offering.
  • The global intelligent virtual assistant market size is expected to reach USD 45.1 billion by 2027, expanding at a CAGR of 34.0%.
  • Intelligent virtual assistants (IVAs) help consumers to find relevant information and perform tasks with actionable advice.
  • Amazon Alexa and Google Home accounted for a majority of the intelligent virtual assistant (IVA) market share of the smart speaker segment in 2019.

Global $3+ Billion AI-Based Chatbot Industry Outlook, 2025 - Cost Reduction Remains the Most Significant Factor for Most Industry Verticals

Thursday, March 26, 2020 - 4:30pm

This research provides an in-depth assessment of the chatbots market including global, regional, and country forecasts, by industry, application, and business model.

Key Points: 
  • This research provides an in-depth assessment of the chatbots market including global, regional, and country forecasts, by industry, application, and business model.
  • The report provides an analysis of the chatbot market across industry verticals with use cases in diverse sectors.
  • It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services.
  • The report provides an assessment of emerging AI-based chatbot business models and associated economic impact on labor, investments, and ROI.

Rulai opens up its Conversational AI platform for enterprises to use free of charge to help inform employees on Coronavirus policies

Friday, March 20, 2020 - 10:30am

Company-specific Q&A: the bot contains 20+ pre-trained intents that every company should have answers for (e.g.

Key Points: 
  • Company-specific Q&A: the bot contains 20+ pre-trained intents that every company should have answers for (e.g.
  • Companies can update the bot with their specific answers and add new Q&A pairs without any coding.
  • Its easy-to-use platform allows business users to create and evolve virtual assistants, with minimal use of precious IT resources.
  • Rulai has been recognized by Gartner, Forrester, Bloomberg, and Forbes, who selected Rulai as one of the most promising AI companies in the US.

Wearable AI Market to Reach $69.51 bn, Globally, by 2026 at 26.5% CAGR: Allied Market Research

Thursday, March 12, 2020 - 2:00pm

According to the report, the global wearable AI market generated $10.63 billion in 2019, and is expected to reach $69.51 billion by 2026, witnessing a CAGR of 26.5% from 2019 to 2026.

Key Points: 
  • According to the report, the global wearable AI market generated $10.63 billion in 2019, and is expected to reach $69.51 billion by 2026, witnessing a CAGR of 26.5% from 2019 to 2026.
  • Increased penetration of AI in healthcare industry, growth in adoption of AI assistants, and advancement of IoT and integration of wireless technology drive the global wearable AI market.
  • On the other hand, AI assistance for animals and advancement in personal computing offers new opportunities in coming years.
  • Based on type, the smart watch segment held the highest market share of the global wearable AI market, contributing to more than one-fourth of the total market share in 2018, and is estimated to continue its dominant position in terms of revenue by 2026.