Knowledge base

Databricks Launches Data Intelligence Platform for Energy, Bringing Generative AI Capabilities to the Energy Sector

Retrieved on: 
Tuesday, April 9, 2024

SAN FRANCISCO, April 9, 2024 /PRNewswire/ -- Databricks, the Data and AI company, today announced the Data Intelligence Platform for Energy, a unified platform bringing the power of AI to data and people across the energy sector. Built on an open lakehouse architecture, Databricks' Data Intelligence Platform for Energy enables enterprises to harness vast streams of energy data and develop generative AI applications without sacrificing data privacy or their confidential IP. Energy leaders gain a holistic view into their operations in real time to preemptively address maintenance needs, reduce unplanned downtime, accurately forecast energy generation, and take action for a more efficient, sustainable future.

Key Points: 
  • New Databricks offering provides pre-built accelerators, marketplace solutions, and an ecosystem of partner capabilities tailored to organizations across the energy industry
    SAN FRANCISCO, April 9, 2024 /PRNewswire/ -- Databricks , the Data and AI company, today announced the Data Intelligence Platform for Energy, a unified platform bringing the power of AI to data and people across the energy sector.
  • Built on an open lakehouse architecture, Databricks' Data Intelligence Platform for Energy enables enterprises to harness vast streams of energy data and develop generative AI applications without sacrificing data privacy or their confidential IP.
  • Databricks' Data Intelligence Platform for Energy plays a key role in this, allowing us to process and analyze large data sets generated by smart meters," said David Sykes, Head of Data at Octopus Energy.
  • For more information about the Data Intelligence Platform for Energy, read the Databricks blog or visit Databricks' Energy Industry homepage .

Databricks Launches Data Intelligence Platform for Energy, Bringing Generative AI Capabilities to the Energy Sector

Retrieved on: 
Tuesday, April 9, 2024

SAN FRANCISCO, April 9, 2024 /PRNewswire/ -- Databricks, the Data and AI company, today announced the Data Intelligence Platform for Energy, a unified platform bringing the power of AI to data and people across the energy sector. Built on an open lakehouse architecture, Databricks' Data Intelligence Platform for Energy enables enterprises to harness vast streams of energy data and develop generative AI applications without sacrificing data privacy or their confidential IP. Energy leaders gain a holistic view into their operations in real time to preemptively address maintenance needs, reduce unplanned downtime, accurately forecast energy generation, and take action for a more efficient, sustainable future.

Key Points: 
  • New Databricks offering provides pre-built accelerators, marketplace solutions, and an ecosystem of partner capabilities tailored to organizations across the energy industry
    SAN FRANCISCO, April 9, 2024 /PRNewswire/ -- Databricks , the Data and AI company, today announced the Data Intelligence Platform for Energy, a unified platform bringing the power of AI to data and people across the energy sector.
  • Built on an open lakehouse architecture, Databricks' Data Intelligence Platform for Energy enables enterprises to harness vast streams of energy data and develop generative AI applications without sacrificing data privacy or their confidential IP.
  • Databricks' Data Intelligence Platform for Energy plays a key role in this, allowing us to process and analyze large data sets generated by smart meters," said David Sykes, Head of Data at Octopus Energy.
  • For more information about the Data Intelligence Platform for Energy, read the Databricks blog or visit Databricks' Energy Industry homepage .

Advanced Gen AI Capabilities to Boost Vonage Conversational Commerce Offering

Retrieved on: 
Wednesday, March 27, 2024

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the launch of generative AI for Vonage Conversational Commerce , powered by Jumper.ai.

Key Points: 
  • Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the launch of generative AI for Vonage Conversational Commerce , powered by Jumper.ai.
  • Leveraging advanced generative AI capabilities that are seamlessly integrated with its Conversational Commerce solution, Vonage is arming businesses with the tools to create real-time and personalised connections with customers across platforms, delivering more meaningful customer data and streamlining operations through automation.
  • Vonage Conversational Commerce users can now initiate WhatsApp referral campaigns right from the dashboard, giving them the ability to acquire new customers without additional marketing overhead costs.
  • Generative AI-powered enhancements to the Vonage Conversational Commerce powered by Jumper.ai solution are currently in beta and will be generally available in the second quarter of 2024.

Advanced Gen AI Capabilities to Boost Vonage Conversational Commerce Offering

Retrieved on: 
Wednesday, March 27, 2024

Leveraging advanced generative AI capabilities that are seamlessly integrated with its Conversational Commerce solution, Vonage is arming businesses with the tools to create real-time and personalized connections with customers across platforms, delivering more meaningful customer data and streamlining operations through automation.

Key Points: 
  • Leveraging advanced generative AI capabilities that are seamlessly integrated with its Conversational Commerce solution, Vonage is arming businesses with the tools to create real-time and personalized connections with customers across platforms, delivering more meaningful customer data and streamlining operations through automation.
  • "By integrating state-of-the-art generative AI capabilities with our Conversational Commerce solution, we are empowering users to generate creative content, automate tasks, and improve the overall user experience."
  • Vonage has also launched Conversational Commerce APIs to enable third party applications to connect with the Jumper.ai dashboard and deliver conversational marketing and commerce capabilities via its integration with leading customer engagement platforms such as MoEngage and Salesforce Marketing Cloud.
  • Generative AI for Vonage Conversational Commerce , powered by Jumper.ai.

NovelVox, the Leading Webex Partner for Maximizing Agent Experience Joins hands for Cisco Amsterdam Event and EMEA Interactive Webinar

Retrieved on: 
Thursday, March 14, 2024

ROSWELL, Ga., March 14, 2024 /PRNewswire-PRWeb/ -- Earlier this year, NovelVox also collaborated with Cisco on an EMEA Interactive Webinar, shedding light on maximizing agent efficiency for Credit Unions, Healthcare, Government, and Public Services. From industry-optimized integrations to end-to-end self-service solutions - NovelVox shed light on the importance of orchestrating the complete customer journey and unifying agent experiences for contact centers.

Key Points: 
  • NovelVox, a prominent contact center solution provider and a certified Cisco partner, recently attended the Cisco Amsterdam Event.
  • The event served as a platform for NovelVox to showcase how working with custom gadgets can unify the agent experience and enhance operational efficiency in a Webex contact center.
  • ROSWELL, Ga., March 14, 2024 /PRNewswire-PRWeb/ -- Earlier this year, NovelVox also collaborated with Cisco on an EMEA Interactive Webinar, shedding light on maximizing agent efficiency for Credit Unions, Healthcare, Government, and Public Services.
  • Making agents more efficient, maximizing customer satisfaction, and improving business efficiency have been core to the Cisco contact center.

EXAIR's New Augmented Reality Web Application Helps Improve Customer Experience

Retrieved on: 
Tuesday, February 27, 2024

CINCINNATI, Feb. 27, 2024 /PRNewswire-PRWeb/ -- EXAIR provides customers with confidence when selecting the right product for their process. To continue facilitating a high-quality user experience, EXAIR.com has upgraded the resources available to users by adding Augmented Reality (AR) capabilities while visiting the site on a mobile device. Customers will now have the ability to not only view a 3D version of their selected product, but view a true-to-scale version of the product in their application. Augmented Reality is a cutting-edge technology, and EXAIR.com is proud to be the first, and only, manufacturer of compressed air solutions with such a powerful tool available for customers.             

Key Points: 
  • To continue facilitating a high-quality user experience, EXAIR.com has upgraded the resources available to users by adding Augmented Reality (AR) capabilities while visiting the site on a mobile device.
  • Customers will now have the ability to not only view a 3D version of their selected product, but view a true-to-scale version of the product in their application.
  • Augmented Reality is a cutting-edge technology, and EXAIR.com is proud to be the first, and only, manufacturer of compressed air solutions with such a powerful tool available for customers.
  • The new AR web app provides an interactive and engaging experience for customers.

Ada Announces Partnership with Dixa to Deliver AI-First Customer Service Experiences

Retrieved on: 
Tuesday, January 16, 2024

TORONTO, Jan. 16, 2024 /PRNewswire/ -- Ada, the AI-native customer service automation company, today announced a partnership with Dixa, the conversational customer service platform. Together, the two solutions will deliver seamless AI-powered automation across the entire customer journey.

Key Points: 
  • Ada AI Agent to integrate with Dixa's conversational customer service platform, delivering seamless AI-powered automation across the entire customer service journey
    TORONTO, Jan. 16, 2024 /PRNewswire/ -- Ada, the AI-native customer service automation company, today announced a partnership with Dixa, the conversational customer service platform.
  • "Our partnership with Dixa more closely connects humans and AI, and presents new opportunities for collaborative learning across the customer service journey," said Mike Murchison, CEO and co-founder, Ada.
  • "Integrating Ada with Dixa's entire product line will allow companies to drive continuous improvement across the full customer service journey," said Mike Gozzo, Chief Product and Technology Officer, Ada.
  • Together, Ada and Dixa empower customer service teams to deliver superior results with capabilities that include:
    Rapid Onboarding.

QIAGEN to accelerate investments into QIAGEN Digital Insights bioinformatics business

Retrieved on: 
Thursday, January 4, 2024

Venlo, the Netherlands, Jan. 04, 2024 (GLOBE NEWSWIRE) -- QIAGEN (NYSE: QGEN; Frankfurt Prime Standard: QIA) today announced a strategic plan to step up investments over the next five years in its market-leading QIAGEN Digital Insights (QDI) business.

Key Points: 
  • Venlo, the Netherlands, Jan. 04, 2024 (GLOBE NEWSWIRE) -- QIAGEN (NYSE: QGEN; Frankfurt Prime Standard: QIA) today announced a strategic plan to step up investments over the next five years in its market-leading QIAGEN Digital Insights (QDI) business.
  • These investments will support QDI, the bioinformatics market leader with sales of approximately $100 million in 2023, to expand its offerings in new geographic regions and market segments while delivering enhanced customer insights and new products.
  • “Our significant investments into QDI demonstrate our commitment to accelerating growth and promoting innovation in the bioinformatics market.
  • Importantly, QDI’s Knowledge Base allows biologists to drive confident analysis and interpretation without requiring bioinformatics expertise.

WiMi Announced Interactive Holographic Assistant Based on Artificial Intelligence

Retrieved on: 
Monday, November 20, 2023

BEIJING, Nov. 20, 2023 /PRNewswire/ -- WiMi Hologram Cloud Inc. (NASDAQ: WIMI) ("WiMi" or the "Company"), a leading global Hologram Augmented Reality ("AR") Technology provider, today announced that it unveiled its latest product: an interactive holographic assistant based on artificial intelligence(AI).

Key Points: 
  • BEIJING, Nov. 20, 2023 /PRNewswire/ -- WiMi Hologram Cloud Inc. (NASDAQ: WIMI) ("WiMi" or the "Company"), a leading global Hologram Augmented Reality ("AR") Technology provider, today announced that it unveiled its latest product: an interactive holographic assistant based on artificial intelligence(AI).
  • This new interactive holographic assistant system of WiMi combines AI and holographic technology and is designed to provide an immersive and engaging experience that takes the user experience to a whole new level.
  • The implementation and technical architecture of WiMi's AI-based interactive holographic assistant technology involves several key components and technologies.
  • WiMi's AI-based interactive holographic assistant technology:
    Speech recognition and processing: The system captures the user's voice commands through advanced speech recognition technology.

Whistic's Game-changing, AI-powered Smart Response Revolutionizes TPRM and Security Questionnaire Response

Retrieved on: 
Tuesday, October 17, 2023

It's the latest revolutionary step in Whistic's ongoing commitment to leading-edge artificial intelligence that is already powering Knowledge Base with AI-driven Smart Search.

Key Points: 
  • It's the latest revolutionary step in Whistic's ongoing commitment to leading-edge artificial intelligence that is already powering Knowledge Base with AI-driven Smart Search.
  • "Speed, accuracy, confidence, and trust between software buyers and sellers are in our DNA, and Smart Response is a game-changing leap for our customers."
  • Smart Response is a force multiplier for resource-strapped InfoSec teams while also driving bottom-line impact.
  • To learn more about the new AI-powered Smart Response and explore how the Whisitic platform can transform your TPRM and Customer Trust programs, schedule your customized demo today.