Quadient’s Inspire Flex Software Release Delivers Customer Experience Built for a Digital-First World
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the general availability of Inspire Flex Release 15 (R15) , Quadients flagship enterprise omnichannel Customer Communications Management (CCM) software solution.
- Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the general availability of Inspire Flex Release 15 (R15) , Quadients flagship enterprise omnichannel Customer Communications Management (CCM) software solution.
- The new release advances Inspires evolution from CCM technology to an expanded solution designed to foster greater Customer Experience Management (CXM).
- Based on customer feedback and market data, Inspire Flex R15 is designed to help companies respond to the increased mobility of both employees and consumers.
- Quadients latest Inspire release continues to raise the bar on the customer experience with intelligent communication automation,said Marci Maddox, research director, Digital Experience Strategies, for IDC, a global market intelligence and advisory services firm.