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Pulsate Joins the Jack Henry™ Vendor Integration Program

Retrieved on:

Wednesday, March 27, 2024

Pulsate , provider of mobile-first engagement solutions that deepen digital banking relationships and cut through noise in consumers’ moments of need, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP).

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Pulsate , provider of mobile-first engagement solutions that deepen digital banking relationships and cut through noise in consumers’ moments of need, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP).
Participation in the program will provide Pulsate with access to Jack Henry’s technical resources to enable its personalized consumer engagement platform, to integrate with the Symitar® core platform.
The Vendor Integration Program is designed to help ensure that Jack Henry’s customers can easily deploy third-party products.
Pulsate’s inclusion in the Vendor Integration Program empowers Jack Henry’s customers to stand out in today’s competitive banking landscape and respond to dynamic market fluctuations, positioning themselves as their account holders’ primary institution.

MDT Partners with Allure Security, Helping Credit Unions Defend Against Fraud

Retrieved on:

Tuesday, March 12, 2024

That is why MDT has partnered with Allure Security, providing innovative, proactive fraud protection and online brand protection solutions tailored to the credit union community.

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That is why MDT has partnered with Allure Security, providing innovative, proactive fraud protection and online brand protection solutions tailored to the credit union community.
Allure Security leverages sophisticated AI to evaluate tens of millions of digital assets every day to detect and take down threats, helping credit unions protect themselves and members.
"That is why we’re proud to partner with Allure Security, helping safeguard credit unions and their members through leading technology and services.
Allure Security’s unique AI-driven approach and diligent managed takedown service helps credit unions detect and respond to threats more quickly and accurately than otherwise possible.”

NovelVox, the Leading Webex Partner for Maximizing Agent Experience Joins hands for Cisco Amsterdam Event and EMEA Interactive Webinar

Retrieved on:

Thursday, March 14, 2024

Knowledge, Knowledge base, Government, Epic, Symitar, Agent, Dashboard, Cerner, Public service, FIS, Credit union, Case management, Network equipment provider

ROSWELL, Ga., March 14, 2024 /PRNewswire-PRWeb/ -- Earlier this year, NovelVox also collaborated with Cisco on an EMEA Interactive Webinar, shedding light on maximizing agent efficiency for Credit Unions, Healthcare, Government, and Public Services. From industry-optimized integrations to end-to-end self-service solutions - NovelVox shed light on the importance of orchestrating the complete customer journey and unifying agent experiences for contact centers.

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NovelVox, a prominent contact center solution provider and a certified Cisco partner, recently attended the Cisco Amsterdam Event.
The event served as a platform for NovelVox to showcase how working with custom gadgets can unify the agent experience and enhance operational efficiency in a Webex contact center.
ROSWELL, Ga., March 14, 2024 /PRNewswire-PRWeb/ -- Earlier this year, NovelVox also collaborated with Cisco on an EMEA Interactive Webinar, shedding light on maximizing agent efficiency for Credit Unions, Healthcare, Government, and Public Services.
Making agents more efficient, maximizing customer satisfaction, and improving business efficiency have been core to the Cisco contact center.

MDT Demonstrates Growth and Dedication to Credit Union Community in 2023, Celebrates 20 Years of Service

Retrieved on:

Tuesday, January 30, 2024

Credit unions continued to recognize the value of MDT as a trusted partner; seven credit unions selected MDT and 11 credit unions renewed their contracts last year.

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Credit unions continued to recognize the value of MDT as a trusted partner; seven credit unions selected MDT and 11 credit unions renewed their contracts last year.
Notable partnerships include Soo Co-Op Credit Union , Panhandle Credit Union , and more .
And, MDT prioritized its commitment to digital transformation, extending its longstanding partnership with Jack Henry.
“We are proud to partner with our credit union community as they support local economies across the country, and I look forward to what all we will accomplish together this year.”

Co-op Credit Union Extends Longstanding Partnership with MDT, Adds Digital and Data Capabilities

Retrieved on:

Thursday, January 18, 2024

The credit union will host their data warehousing solution through MDT and has selected Jack Henry’s Banno for digital banking.

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The credit union will host their data warehousing solution through MDT and has selected Jack Henry’s Banno for digital banking.
Co-op Credit Union has partnered with MDT for nearly 10 years, leveraging the robust core to reduce manual processes and increase operational efficiencies as the credit union grows.
In the next phase of the relationship, the credit union will focus on leveraging data even more deeply and providing a stronger, more comprehensive digital experience for members.
We look forward to supporting the credit union as they continue to scale and make a lasting impact across Wisconsin.”

Latino Community Credit Union Selects Jack Henry to Support Rapid Growth

Retrieved on:

Tuesday, January 23, 2024

Latino Community Credit Union, Symitar, Language, CDFI, Education, JKHY, John Henry, Growth

MONETT, Mo., Jan. 23, 2024 /PRNewswire/ -- Jack Henry™ (Nasdaq: JKHY) announced today that Latino Community Credit Union (LCCU) selected Jack Henry to provide the technology infrastructure it needs to support a growing member base.

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MONETT, Mo., Jan. 23, 2024 /PRNewswire/ -- Jack Henry ™ (Nasdaq: JKHY) announced today that Latino Community Credit Union (LCCU) selected Jack Henry to provide the technology infrastructure it needs to support a growing member base.
For more than two decades, LCCU focused on its mission to provide its members with ethical financial products and education; the credit union relied on a larger credit union for its technology infrastructure.
With Jack Henry, LCCU can deliver relevant personal financial support to its 135,000 members while continuing its rapid growth trajectory of 15% annually.
LCCU joins the growing number of community development financial institutions (CDFIs) Jack Henry supports – together, we're building stronger and resilient communities."

MDT Appoints New Executive Leadership Positions

Retrieved on:

Tuesday, November 14, 2023

Other notable promotions have been made as well, including elevating Tracie Loudermilk to Vice President of Project and Consulting Solutions.

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Other notable promotions have been made as well, including elevating Tracie Loudermilk to Vice President of Project and Consulting Solutions.
Schneider, who has been with MDT for over 15 years, most recently served as the company's Vice President of Project Management and Implementations.
“MDT is driving meaningful change within financial services, helping credit unions future proof their businesses and approach to member service,” said Schneider.
Last month, MDT launched its Project Management Consulting Services , enabling clients to plan, implement and optimize critical initiatives across the institution.

Credit Union 1 Values Jack Henry's Commitment to the Future

Retrieved on:

Thursday, November 30, 2023

Growth, Symitar, John Henry, JKHY, Research, CU1, Credit Union 1, Ecosystem, Pulse, Bank, Management, Credit

MONETT, Mo., Nov. 30, 2023 /PRNewswire/ -- Jack Henry™ (Nasdaq: JKHY) announced today that Credit Union 1 (CU1) now leverages the Symitar core because of the company's commitment to modernization. With nearly $1.5 billion in assets, CU1 is the second-largest credit union in Alaska, a market where more than half of the credit unions rely on Jack Henry for their core technology.

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MONETT, Mo., Nov. 30, 2023 /PRNewswire/ -- Jack Henry™ (Nasdaq: JKHY) announced today that Credit Union 1 (CU1) now leverages the Symitar core because of the company's commitment to modernization.
With nearly $1.5 billion in assets, CU1 is the second-largest credit union in Alaska, a market where more than half of the credit unions rely on Jack Henry for their core technology.
Jack Henry's open banking infrastructure was the leading factor in the credit union's decision to move its core to the Symitar® platform.
"Credit unions that make the decision to move to Jack Henry are not only investing in technology but planning for the future of their institution in the years to come," said Shanon McLachlan, President of Credit Union Solutions at Jack Henry.

Panhandle Credit Union Partners with MDT to Strengthen Member Service

Retrieved on:

Tuesday, October 31, 2023

We are confident that MDT and Jack Henry are the right partners to help us do just that,” said Keith Herrick, AVP of Electronic Services of Panhandle Credit Union.

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We are confident that MDT and Jack Henry are the right partners to help us do just that,” said Keith Herrick, AVP of Electronic Services of Panhandle Credit Union.
We are confident this move will ultimately help us deepen member relationships today and tomorrow, which continues to be a top priority,” said Sarah Allison, CFO of Panhandle Credit Union.
The credit union also plans to leverage Jack Henry’s Banno and digital lending solutions through the MDT partnership for additional automation and convenience.
We’re proud to support forward looking credit unions like Panhandle CU, who are dedicated to investing in the technology necessary to deliver a differentiated member experience.”

MDT Launches Project Management Consulting Services for Credit Unions

Retrieved on:

Tuesday, October 17, 2023

Technology, Finance, Fintech, Consulting, Banking, Professional Services, Software, Hardware, Data Analytics, Data Management, Element, Knowledge, MDT, Credit union, CUSO, Project management, Symitar, Audit

Through the offering, proven MDT experts support credit unions in managing project scope, cost, time and quality.

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Through the offering, proven MDT experts support credit unions in managing project scope, cost, time and quality.
The core business of credit unions is to serve their membership, but many lack the resources and time to adequately staff and nurture project management skills.
MDT is helping credit unions bridge this gap, offering MDT’s consulting and project management expertise to help more seamlessly roll out projects and enhance the skill sets of credit union staff.
Earlier this year, United Bay Community Credit Union was looking to implement a new phone system and tapped MDT’s Project Management Consulting Services for support.