Institute for Business Value

New IBM Study Data Reveals 74% of Energy & Utility Companies Surveyed Embracing AI

Retrieved on:

Monday, February 26, 2024

ORLANDO, Fla., Feb. 26, 2024 /PRNewswire/ -- Today, at Distributech 2024, IBM (NYSE: IBM) unveiled additional findings from its global study findings that show that 74% of Energy & Utility companies surveyed have implemented or are exploring using AI in their operations.

Key Points:

Within the sector, among surveyed IT Professionals, 33% are focusing AI projects on HR/Talent Acquisition and 27% are focused on AI Monitoring & Governance.
This new data echoes insights from the IBM Institute for Business Value's 2023 study, ' CEO decision-making in the age of AI,' which also interviewed 420 Energy & Resources CEOs thinking around AI.
Casey Werth, Global Energy Industry General Manager IBM said, "Energy & Utility CEOs have moved beyond experimentation with AI to focusing on where they can drive the most business value with AI.
The full IBM Institute for Business Value 2023 CEO Study can be accessed here , data on the specific Energy & Resources cuts of the data are available on request.

NRF 2024: IBM Reports Generative AI Can Bridge the Consumer Expectation Gap with Unified, Integrated Shopping Experiences

Retrieved on:

Monday, January 15, 2024

Generative AI can help address these expectations, creating retail environments as intuitive and unified as they are finely tuned to individual needs.

Key Points:

Generative AI can help address these expectations, creating retail environments as intuitive and unified as they are finely tuned to individual needs.
A global IBM Institute for Business Value study has laid bare the discrepancy between consumer expectations and the current state of retail offerings.
The " Revolutionize retail with AI everywhere: Consumers won't wait " study, unveiled ahead of NRF, surveyed nearly 20,000 individuals worldwide, revealing a dissatisfaction with retail experiences.
Just 9% of consumers surveyed said they are content with in-store shopping and just 14% are content with online shopping.

NRF 2024: IBM Reports Generative AI Can Bridge the Consumer Expectation Gap with Unified, Integrated Shopping Experiences

Retrieved on:

Monday, January 15, 2024

Generative AI can help address these expectations, creating retail environments as intuitive and unified as they are finely tuned to individual needs.

Key Points:

Generative AI can help address these expectations, creating retail environments as intuitive and unified as they are finely tuned to individual needs.
A global IBM Institute for Business Value study has laid bare the discrepancy between consumer expectations and the current state of retail offerings.
The " Revolutionize retail with AI everywhere: Consumers won't wait " study, unveiled ahead of NRF, surveyed nearly 20,000 individuals worldwide, revealing a dissatisfaction with retail experiences.
Just 9% of consumers surveyed said they are content with in-store shopping and just 14% are content with online shopping.

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

Retrieved on:

Monday, November 6, 2023

Digital, NatWest Group, NYSE, NatWest, Business value, Machine learning, AI, Institute for Business Value, Deep learning, IBM, Retail, Sales, Online shopping, Creative industries

The bank will be among the first in the UK to deploy generative AI with a virtual assistant enabling a safe, intuitive, and accessible experience in its digital services.

Key Points:

The bank will be among the first in the UK to deploy generative AI with a virtual assistant enabling a safe, intuitive, and accessible experience in its digital services.
By leveraging IBM's enterprise grade AI and data platform, watsonx , teams are co-creating a digital concierge (Cora+) that evolves the chatbot's capability into a more interactive and conversational experience, where this benefits customers.
We're excited about the opportunity to collaborate with NatWest on their vision for customer care."
Talent, security and customer experience were cited the most frequently identified areas in which financial services leaders indicated interest in applying generative AI.

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

Retrieved on:

Monday, November 6, 2023

Digital, NatWest Group, NYSE, NatWest, Business value, Machine learning, AI, Institute for Business Value, Deep learning, IBM, Retail, Sales, Online shopping, Creative industries

The bank will be among the first in the UK to deploy generative AI with a virtual assistant enabling a safe, intuitive, and accessible experience in its digital services.

Key Points:

The bank will be among the first in the UK to deploy generative AI with a virtual assistant enabling a safe, intuitive, and accessible experience in its digital services.
By leveraging IBM's enterprise grade AI and data platform, watsonx , teams are co-creating a digital concierge (Cora+) that evolves the chatbot's capability into a more interactive and conversational experience, where this benefits customers.
We're excited about the opportunity to collaborate with NatWest on their vision for customer care."
Talent, security and customer experience were cited the most frequently identified areas in which financial services leaders indicated interest in applying generative AI.

IBM and Chief Study Finds Women in Leadership Pipeline has Hollowed Out in the Middle

Retrieved on:

Wednesday, March 1, 2023

ARMONK, N.Y., March 1, 2023 /PRNewswire/ -- The leadership pipeline for women has hollowed out in the middle, according to a new global study "Women in leadership: Why perception outpaces the pipeline—and what to do about it" from the IBM (NYSE: IBM) Institute for Business Value (IBV) and Chief.

Key Points:

However, the pipeline for top leadership positions still hasn't recovered to pre-pandemic levels – 14% representation of women in senior vice president roles (18% in 2019) and 16% in vice president roles (19% in 2019).
In addition, fewer than half (45%) of organizations surveyed report they have made advancing more women into leadership roles a top, formal business priority.
"Women are significantly underrepresented at nearly every level of the workforce.
It follows IBM studies from 2021 and 2019 that surveyed respondents representing the same range of roles, industries and regions to allow for longitudinal analysis.

IBM and Chief Study Finds Women in Leadership Pipeline has Hollowed Out in the Middle

Retrieved on:

Wednesday, March 1, 2023

ARMONK, N.Y., March 1, 2023 /PRNewswire/ -- The leadership pipeline for women has hollowed out in the middle, according to a new global study "Women in leadership: Why perception outpaces the pipeline—and what to do about it" from the IBM (NYSE: IBM) Institute for Business Value (IBV) and Chief.

Key Points:

However, the pipeline for top leadership positions still hasn't recovered to pre-pandemic levels – 14% representation of women in senior vice president roles (18% in 2019) and 16% in vice president roles (19% in 2019).
In addition, fewer than half (45%) of organizations surveyed report they have made advancing more women into leadership roles a top, formal business priority.
"Women are significantly underrepresented at nearly every level of the workforce.
It follows IBM studies from 2021 and 2019 that surveyed respondents representing the same range of roles, industries and regions to allow for longitudinal analysis.

HSBC Working with IBM to Accelerate Quantum Computing Readiness

Retrieved on:

Tuesday, March 29, 2022

The new three-year collaboration is designed to bolster HSBC's expertise in quantum computing and ensure its organizational readiness to take full advantage of the technology.

Key Points:

The new three-year collaboration is designed to bolster HSBC's expertise in quantum computing and ensure its organizational readiness to take full advantage of the technology.
As part of the agreement, the bank will join the IBM Quantum Accelerator program, giving it access to IBM's premium plan of quantum computing systems, including its recently announced 127-qubit processor, Eagle , as well as IBM's quantum expertise, to help validate and progress potential quantum use cases.
Our work with IBM, a leading provider of quantum computing, is essential to harnessing this potentially game-changing technology for financial services."
More than 175 clients, including Fortune 500 companies, start-ups, academic institutions and research labs, work with IBM Quantum technology to advance quantum computing and explore practical applications.

HSBC Working with IBM to Accelerate Quantum Computing Readiness

Retrieved on:

Tuesday, March 29, 2022

The new three-year collaboration is designed to bolster HSBC's expertise in quantum computing and ensure its organizational readiness to take full advantage of the technology.

Key Points:

The new three-year collaboration is designed to bolster HSBC's expertise in quantum computing and ensure its organizational readiness to take full advantage of the technology.
As part of the agreement, the bank will join the IBM Quantum Accelerator program, giving it access to IBM's premium plan of quantum computing systems, including its recently announced 127-qubit processor, Eagle , as well as IBM's quantum expertise, to help validate and progress potential quantum use cases.
Our work with IBM, a leading provider of quantum computing, is essential to harnessing this potentially game-changing technology for financial services."
More than 175 clients, including Fortune 500 companies, start-ups, academic institutions and research labs, work with IBM Quantum technology to advance quantum computing and explore practical applications.

IBM Gives Control to Businesses for Securing Data in Hybrid, Multicloud Environments

Retrieved on:

Tuesday, March 22, 2022

ARMONK, N.Y., March 22, 2022 /PRNewswire/ -- Today, IBM (NYSE:IBM) launched the industry's first cloud service to perform key management across hybrid, multicloud environments, helping enterprises mitigate risk to critical data from cyberattacks and insider threats. Built for today's hybrid cloud world, the new service empowers businesses to take advantage of IBM's cloud security capabilities – no matter where their data resides – including on other clouds and on-premises.

Key Points:

Considering the average company is using more than 8-9 cloudenvironmentsat any given time, they risk greater exposure to threats from malicious actors that can compromise data.
Now is the time to mitigate complexity especially as cloud environments become a growing target for cybercriminals looking to access and capitalize on sensitive data residing across complex multicloud environments.
The more clouds that businesses use, the more diverse skills their IT teams need to secure and manage the keys that protect their critical enterprise data.
To learn more about how IBM is protecting critical data on IBM Cloud Satellite with IBM Key Protect for IBM Cloud Satellite, read the blog .