MaritzCX

Ipsos appoints Nick Mercurio as Chief Client Officer, Ipsos North America

Retrieved on: 
Thursday, January 12, 2023

NEW YORK, Jan. 12, 2023 /PRNewswire/ -- Ipsos, one of the world's leading research and insights organizations, is pleased to announce the appointment of Nick Mercurio as Chief Client Officer.

Key Points: 
  • Mercurio to lead the Client Organization, Business Development and Marketing teams for Ipsos North America
    NEW YORK, Jan. 12, 2023 /PRNewswire/ -- Ipsos, one of the world's leading research and insights organizations, is pleased to announce the appointment of Nick Mercurio as Chief Client Officer.
  • In this newly expanded role, Mercurio will oversee the unification of Ipsos NA's Client Organization, Business Development and Marketing & Communications teams.
  • "As a result of my work in CX and the broader experience economy, I've developed a highly customer-centric business mindset," said Nick Mercurio, Chief Client Officer, Ipsos.
  • Lorenzo Larini, CEO of Ipsos North America, added, "Under Nick's leadership, the new Client & Growth organization will deliver great impact for our growing roster of world-class clients.

QuestionPro Names Marc Mandel as Vice President of North American Sales & Account Management

Retrieved on: 
Friday, December 9, 2022

AUSTIN, Texas, Dec. 09, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global provider of online survey, research services, customer experience and employee experience has appointed Marc Mandel, CCXP as Vice President of North American Sales & Account Management.

Key Points: 
  • AUSTIN, Texas, Dec. 09, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global provider of online survey, research services, customer experience and employee experience has appointed Marc Mandel, CCXP as Vice President of North American Sales & Account Management.
  • Prior to joining QuestionPro, he was a Senior Enterprise Account Executive at Uniphore, a pioneering company in conversational AI.
  • In 2021 he was selected to serve on the North American Council of the Customer Experience Professionals Association.
  • “Marc has spent pretty much his whole career leading, advising and driving customer experience and engagement,” said Ken Peterson, President of QuestionPro CX.

Carine Clark Joins Lumio as Chief Innovation Officer

Retrieved on: 
Tuesday, August 16, 2022

LEHI, Utah, Aug. 16, 2022 /PRNewswire/ -- Lumio, the preeminent leader in personalized renewable energy, announced today the addition of Carine Clark as chief innovation officer. Clark is a three-time president and CEO of high-growth tech companies (Allegiance, MaritzCX, and Banyan), specializing in helping organizations reach significant scale profitably. In addition to her role as chief innovation officer at Lumio, Clark is chair of the Governor's Office of Economic Opportunity for Utah, Executive Chairman of Domo (Nasdaq: DOMO), Board Director of Serial1 (Harley Davidson's electric bicycle company), and an active board member for Silicon Slopes and Nelnet Bank.

Key Points: 
  • LEHI, Utah, Aug. 16, 2022 /PRNewswire/ -- Lumio , the preeminent leader in personalized renewable energy, announced today the addition of Carine Clark as chief innovation officer.
  • In addition to her role as chief innovation officer at Lumio, Clark is chair of the Governor's Office of Economic Opportunity for Utah, Executive Chairman of Domo (Nasdaq: DOMO), Board Director of Serial1 (Harley Davidson's electric bicycle company), and an active board member for Silicon Slopes and Nelnet Bank.
  • Clark will be instrumental in leading innovation efforts at Lumio to adapt, manage, and scale in the most efficient and inventive ways.
  • As chief innovation officer at Lumio, Clark will contribute and influence the future of Lumio's solutions to industry-wide problems.

InMoment Appoints Experienced Technology Product Leader Sandeep Garg as Chief Product Officer

Retrieved on: 
Tuesday, August 16, 2022

InMoment, the leading provider of Experience Improvement (XI), announced today that Sandeep Garg has joined the company as Chief Product Officer (CPO) to bolster InMoments leading product strategy and development.

Key Points: 
  • InMoment, the leading provider of Experience Improvement (XI), announced today that Sandeep Garg has joined the company as Chief Product Officer (CPO) to bolster InMoments leading product strategy and development.
  • View the full release here: https://www.businesswire.com/news/home/20220816005289/en/
    Garg joins InMoment at a pivotal time, following the acquisitions of MaritzCX , Wootric , Lexalytics and ReviewTrackers and the recently announced organic technology innovations on its market-leading XI Platform.
  • Sandeep is a transformational product leader with world-class software strategy experience and a strong focus on customer needs, said Andrew Joiner, CEO of InMoment.
  • My passion for helping customers be successful and my love for growing great SaaS technology companies have found a home at InMoment.

InMoment Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022

Retrieved on: 
Wednesday, June 22, 2022

InMoment, the leading provider of Experience Improvement (XI) solutions, today announced it has been named a Leader in The Forrester Wave: People-Oriented Text Analytics Platforms, Q2, 2022.

Key Points: 
  • InMoment, the leading provider of Experience Improvement (XI) solutions, today announced it has been named a Leader in The Forrester Wave: People-Oriented Text Analytics Platforms, Q2, 2022.
  • Forrester Research, Inc. evaluated 13 of the most significant text analytics vendors across 29 evaluation criteria, and named InMoment along with only four other vendors as a Leader in the evaluation.
  • We are pleased to be named a Leader in Forresters People-Oriented Text Analytics Platforms report,'' says Mehul Nagrani, General Manager, AI Product & Technology.
  • The People-Oriented Text Analytics Platforms, Q2, 2022 report is available here .

 Domo Announces Leadership Transition

Retrieved on: 
Tuesday, March 1, 2022

Domo, Inc. (Nasdaq: DOMO) today announced a leadership transition, effective immediately, that leverages the breadth and depth of the companys existing talent to promote continued growth.

Key Points: 
  • Domo, Inc. (Nasdaq: DOMO) today announced a leadership transition, effective immediately, that leverages the breadth and depth of the companys existing talent to promote continued growth.
  • Since joining Domo from Adobe in 2013, Catherine has added extensive technology and engineering management experience to Domos seasoned leadership team.
  • Prior to Domo, Catherine held a number of key global leadership roles at Adobe and Omniture across product, M&A and engineering.
  • Domo, Domo Business Cloud and Domo is the Business Cloud are registered trademarks of Domo, Inc.

InMoment Ranked in Top 50 Insights & Analytics Report by the Insight Association

Retrieved on: 
Thursday, December 9, 2021

“We believe that experience improvement requires a holistic approach; gathering and analyzing data through a variety of channels and methodologies--market research, transactional, digital, relational--and leveraging the intelligence from this data to inform key business initiatives,” said Andrew Joiner, CEO of InMoment. “Our focus is dedicated to developing technology and providing strategic expertise to help our client’s deliver better experiences and build deeper relationships with their customers in ways that deliver better business outcomes.”

Key Points: 
  • InMoment, the leading provider of Experience Improvement (XI), today announced its ranking on the Top 50 Insights and Analytics Report by the Insights Association.
  • The latest 2021 Insights & Analytics Top 50 highlights InMoment among the top 50 established analytics and market research (MX) brands.
  • InMoment is listed alongside JD Power, Gartner Research, and Forrester Research Services on the top 50 listing.
  • The Top 50 Report has a 47-year history and was formerly known as the AMA Gold Top 50 and Honomichi & Gold report.

Entrata Appoints Jason Taylor as New Chief Technology Officer

Retrieved on: 
Thursday, August 19, 2021

LEHI, Utah, Aug. 19, 2021 /PRNewswire/ -- Entrata , the multifamily industry's most comprehensive technology platform, today announced the hire of Jason Taylor as Chief Technology Officer.

Key Points: 
  • LEHI, Utah, Aug. 19, 2021 /PRNewswire/ -- Entrata , the multifamily industry's most comprehensive technology platform, today announced the hire of Jason Taylor as Chief Technology Officer.
  • Taylor brings nearly three decades of technology experience building enterprise level platforms with consumer grade functionality and UI.
  • "Jason is one of the most gifted leaders and technology innovators that I've ever worked with, and has developed breakthrough, customer-centric ideas that have dominated several markets," said Entrata CEO, Adam Edmunds.
  • The team and platform at Entrata are no exception to that," said Taylor.

MaritzCX, An InMoment Company, Named an Employee Experience Management Platform Leader by Independent Research Firm

Retrieved on: 
Thursday, March 19, 2020

MaritzCX, now an InMoment company, is pleased to announce its solution for Employee Experience (EX) Management was named a Leader in The Forrester New Wave: Employee EX Management Platforms For Large Enterprises, Q1 2020 Report.

Key Points: 
  • MaritzCX, now an InMoment company, is pleased to announce its solution for Employee Experience (EX) Management was named a Leader in The Forrester New Wave: Employee EX Management Platforms For Large Enterprises, Q1 2020 Report.
  • In February 2020, InMoment was named a Leader by Forrester in The Forrester Wave Customer Feedback Management Platforms (CFM), Q1 2020.
  • MaritzCX is the leader in experience management for big business, and includes customer experience (CX), employee experience (EX), and patient experience (PX).
  • The company combines experience management software, data and research science, and deep vertical market expertise to accelerate client success.

InMoment Confirms Completion of MaritzCX Transaction

Retrieved on: 
Tuesday, March 3, 2020

InMoment, a recognized market leader and proven innovator in the global customer experience (CX) sector, today confirmed the completion of the MaritzCX transaction.

Key Points: 
  • InMoment, a recognized market leader and proven innovator in the global customer experience (CX) sector, today confirmed the completion of the MaritzCX transaction.
  • Our combined company will help brands not only modernize their experience programs but also keep pace with the rapid change of business.
  • We now enter a new phase in this industry--one that uniquely addresses business needs that have been unmet by current approaches, said Andrew Joiner, InMoment CEO.
  • InMoment helps organizations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey.