Voice logging

Vericast Chooses Verint Customer Engagement Cloud Platform to Further Enhance Customer Experience at its Contact Centers

Retrieved on: 
Wednesday, April 7, 2021
Marketing, Data management, Communications, Technology, Software, Internet, Call-recording software, Mass surveillance, Surveillance, Verint Systems, Information technology, UST, Customer engagement, Companies, Computing, Kana Software, Voice logging, Verint, Vericast

Verint (NASDAQ: VRNT), the Customer Engagement Company, today announced that Vericast , a leading marketing solutions company, together with its Harland Clarke contact center solutions , has selected the Verint Customer Engagement Cloud Platform to enhance the agent and customer experience at its contact centers.

Key Points: 
  • Verint (NASDAQ: VRNT), the Customer Engagement Company, today announced that Vericast , a leading marketing solutions company, together with its Harland Clarke contact center solutions , has selected the Verint Customer Engagement Cloud Platform to enhance the agent and customer experience at its contact centers.
  • As part of its move to the cloud, the Harland Clarke contact center solutions team will implement several applications within the Verint Cloud Platform including Speech Analytics, Workforce Management, Gamification and Knowledge Management.
  • The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to help customers close the engagement capacity gap.
  • VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries.

Verint Financial Compliance Named Best Solution for Second Consecutive Year

Retrieved on: 
Tuesday, November 10, 2020
Professional services, Data management, Security, Technology, Software, Finance, Internet, Call-recording software, Mass surveillance, Surveillance, Verint Systems, Regulatory compliance, Information technology, Companies, Articles, Voice logging

Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that its Financial Compliance solution was named Best Buy-Side Compliance Product - Trading in the 2020 Buy-Side Technology Awards for the second consecutive year.

Key Points: 
  • Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that its Financial Compliance solution was named Best Buy-Side Compliance Product - Trading in the 2020 Buy-Side Technology Awards for the second consecutive year.
  • Verint Financial Compliance was selected as a winner for helping organizations drive communication compliance, automate assurance and reduce risk across leading unified communications, collaboration, trader voice and mobile platforms.
  • "It is a great honor to be named Best Buy-Side Compliance Product within the financial trading market for the second year in a row," says Verints John Bourne, senior vice president, global channels and alliances.
  • Verint Financial Compliance has been recognized by other industry insiders and the global financial community this year.

Verint Strengthens Integration with Microsoft for Compliance Recording

Retrieved on: 
Tuesday, July 16, 2019
Data management, Technology, Mobile, Wireless, Software, Networks, Call-recording software, Mass surveillance, Surveillance, Verint Systems, Omnichannel, Voice logging

MICROSOFT INSPIRE Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that it has engaged with Microsoft to support compliance recording for Microsoft Teams.

Key Points: 
  • MICROSOFT INSPIRE Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that it has engaged with Microsoft to support compliance recording for Microsoft Teams.
  • This collaboration will enable further development, integration, co-selling efforts and support of Teams with the Verint Financial Compliance portfolio, a holistic suite of compliance solutions.
  • Verint has developed leading compliance solutions designed to mitigate compliance risk for Microsoft Unified Communications (UC) for the past 10 years.
  • Verint is developing the recording solution built on the future Compliance Recording APIs for Teams, thus enabling businesses from regulated industries to address compliance concerns within their omnichannel communications and collaboration environment.