Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service
NEW YORK and VANCOUVER, BC, June 23, 2022 /PRNewswire/ -- Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions. The deal aims to mainstream virtual assistants for financial services companies by making Finn AI's proven conversational AI solutions an integral part of Glia's industry-leading Digital Customer Service (DCS) platform.
- The deal aims to mainstream virtual assistants for financial services companies by making Finn AI's proven conversational AI solutions an integral part of Glia's industry-leading Digital Customer Service (DCS) platform.
- Glia will maintain and expand the presence in the Finn AI Canada office, establishing a "Conversational AI Center of Excellence."
- The Finn AI leadership team will assume leadership positions within Glia to further develop AI automation and virtual assistant solutions for the Glia DCS platform.
- Finn AI's turnkey virtual assistant makes banking easier and more convenient for customers while delivering the operational efficiencies and cost savings of conversational AI.