United Federal Credit Union

Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service

Retrieved on: 
Thursday, June 23, 2022

NEW YORK and VANCOUVER, BC, June 23, 2022 /PRNewswire/ -- Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions. The deal aims to mainstream virtual assistants for financial services companies by making Finn AI's proven conversational AI solutions an integral part of Glia's industry-leading Digital Customer Service (DCS) platform.

Key Points: 
  • The deal aims to mainstream virtual assistants for financial services companies by making Finn AI's proven conversational AI solutions an integral part of Glia's industry-leading Digital Customer Service (DCS) platform.
  • Glia will maintain and expand the presence in the Finn AI Canada office, establishing a "Conversational AI Center of Excellence."
  • The Finn AI leadership team will assume leadership positions within Glia to further develop AI automation and virtual assistant solutions for the Glia DCS platform.
  • Finn AI's turnkey virtual assistant makes banking easier and more convenient for customers while delivering the operational efficiencies and cost savings of conversational AI.

Community Housing Coalition (CHC) Kicks Off 20th Year by Creating a Permanent Home for Programs and Services

Retrieved on: 
Wednesday, January 26, 2022

Finding a permanent home for CHC is not an option and is necessary in order to continue serving our community," said Chris Watson, CHC Program Director.

Key Points: 
  • Finding a permanent home for CHC is not an option and is necessary in order to continue serving our community," said Chris Watson, CHC Program Director.
  • About Community Housing Coalition (CHC) of Madison County, NC
    The mission of CHC is to promote and facilitate healthy, safe, and affordable housing through advocacy, education, and resource development.
  • To learn more about how CHC programs and services work to solve the affordable housing crisis locally, visit chcmadisoncountync.org or call 828.649.1200.
  • EIN #11-3660564
    Cathy Dalton, Community Housing Coalition of Madison County, 510.697.3654, [email protected]

myCUmortgage Recognizes a Record Number of Winners as Part of The Amazing Mortgage Race

Retrieved on: 
Wednesday, November 3, 2021

myCUmortgage is a leading Credit Union Service Organization (CUSO) and wholly owned by Wright-Patt Credit Union.

Key Points: 
  • myCUmortgage is a leading Credit Union Service Organization (CUSO) and wholly owned by Wright-Patt Credit Union.
  • Embracing this year's conference theme of The Amazing Mortgage Race!, 66 mortgage loan originators and credit unions received awards for doing what they do besthelping their members with home ownership.
  • "All of these partner credit unions and individual loan originators are truly winners of The Amazing Mortgage Race."
  • myCUmortgage, a wholly owned Credit Union Service Organization of Wright-Patt Credit Union in Beavercreek, Ohio, is obsessed with helping credit union partners to be great mortgage lenders.

White Paper: Gen Z And Millennial Perspectives On Emerging Trends In Banking And Finance

Retrieved on: 
Wednesday, October 13, 2021

Generational Differences in Banking Habits:Only 47% of Gen Z respondents claimed to have an account with a traditional bank, credit union, neobank or technology company.

Key Points: 
  • Generational Differences in Banking Habits:Only 47% of Gen Z respondents claimed to have an account with a traditional bank, credit union, neobank or technology company.
  • Attitudes Toward Financial Apps: More than 80% of Gen Z and millenials are using a money transfer app.
  • Among Gen Z and millenials, "rates, products, services and special offers" was the second-most-important category.
  • Approximately 40% of the responses come from the Gen Z segment, 40% from the millennial segment, and 20% from the baby boomer segment.

Forbes Designates UFCU a Best-in-State Credit Union

Retrieved on: 
Thursday, June 27, 2019

Forbes named UFCU one of the top five credit unions in Texas in their second annual ranking of credit unions, by state .

Key Points: 
  • Forbes named UFCU one of the top five credit unions in Texas in their second annual ranking of credit unions, by state .
  • UFCU, Austins largest locally-owned financial institution, took the fourth place designation, as determined by the well-known American business magazine.
  • Forbes reported that there are more than 5,000 credit unions with more than 117 million Members across the United States.
  • Given that there are 455 credit unions headquartered in Texas alone, according to the Texas Credit Union Directory, a top five ranking is no small feat.