Carousell

Sendbird Unveils Easy-to-Use AI Chatbot Tailored for Small Businesses

Retrieved on: 
Wednesday, February 28, 2024

Businesses can access an AI chatbot starter package offering features such as chatbot personas creation, knowledge enrichment, workflow integration, and performance tracking analytics, all without requiring technical skills.

Key Points: 
  • Businesses can access an AI chatbot starter package offering features such as chatbot personas creation, knowledge enrichment, workflow integration, and performance tracking analytics, all without requiring technical skills.
  • These connections empower the AI chatbot to expand its capabilities and improve the competitiveness.
  • Sendbird's no-code AI chatbot seamlessly integrates with Sendbird Desk , its in-app chat customer service solution, providing businesses with a unified sales or support desk.
  • What we aim to do with our no-code AI chatbot is to make that technology accessible to SMBs."

Philippines Ecommerce Business Databook 2023-2027 Featuring Carousell, Lazada, MetroDeal, Shopee, Zalora, Food Panda, Grab Food, Jollibee, McDonald's, and Pickaroo Among Others

Retrieved on: 
Thursday, February 22, 2024

Ecommerce market in Philippines is expected to grow by 15.44% on annual basis to reach US$14.2 billion in 2023.

Key Points: 
  • Ecommerce market in Philippines is expected to grow by 15.44% on annual basis to reach US$14.2 billion in 2023.
  • The Ecommerce is expected to grow steadily over the forecast period, recording a CAGR of 12.26% during 2023-2027.
  • The Ecommerce gross merchandise value in the country will increase from US$12.3 billion in 2022 to reach US$22.5 billion by 2027.
  • This report provides a detailed data centric analysis of Ecommerce market dynamics, covering over 100 KPIs in Philippines.

KDDI Web Communications Launches Vonage Communications APIs to Strengthen Customer Engagement in Japan

Retrieved on: 
Wednesday, February 21, 2024

With Vonage's Communications APIs , businesses in Japan can bring new communications capabilities to customers such as online calling and two-way messaging, to build better connections and deeper engagement.

Key Points: 
  • With Vonage's Communications APIs , businesses in Japan can bring new communications capabilities to customers such as online calling and two-way messaging, to build better connections and deeper engagement.
  • Masato Yamazaki, President, KDDI Web Communications, said, "KDDI Web Communications has been providing Communications Platform as a Service (CPaaS) API solutions since 2013.
  • "We are excited to partner with KDDI Web Communications to enable more businesses in Japan to take advantage of Vonage's CPaaS platform," said Tetsuro Nishimura, Country Manager, Japan, at Vonage.
  • KDDI Web Communications plans to develop services that leverage its existing expertise and cultivate CPaaS and communications-related partners to help solve customers' communications problems.

Carousell Group Releases First-of-its-kind Circular Economy Impact Report Showing Positive Climate Impact from Secondhand Transactions in Greater Southeast Asia

Retrieved on: 
Thursday, December 14, 2023

The Group's user community avoided 116,577 tonnes of carbon emissions in four goods categories in 2022, the equivalent to 5.3 million trees absorbing CO2 per year.

Key Points: 
  • Mr Tharman Shanmugaratnam, President of the Republic of Singapore, graced the launch event for Carousell Group's Circular Economy Impact Report at Carousell Campus.
  • The launch event also invited various industry partners and investors where Carousell Group's Chief Strategy Officer Mr Gaurav Bhasin gave a keynote presentation on key report findings.
  • Besides the quantification of Avoided Emissions, the report also underscores the significance of every individual transaction in contributing to the overall circular economy impact.
  • Mr Quek Siu Rui, Co-founder and Chief Executive Officer, Carousell Group said, "Our mission is to make secondhand the first choice for everyone.

Carousell Group releases first-of-its-kind Circular Economy Impact Report showing positive climate impact from secondhand transactions in Greater Southeast Asia

Retrieved on: 
Thursday, December 14, 2023

SINGAPORE - Media OutReach Newswire - 14 December 2023 - Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia, released its inaugural Circular Economy Impact Report on 8 December 2023, showing that buying and selling secondhand items is a better choice for the planet compared to traditional retail of buying new items.

Key Points: 
  • SINGAPORE - Media OutReach Newswire - 14 December 2023 - Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia, released its inaugural Circular Economy Impact Report on 8 December 2023, showing that buying and selling secondhand items is a better choice for the planet compared to traditional retail of buying new items.
  • Mr Tharman Shanmugaratnam, President of the Republic of Singapore, graced the launch event for Carousell Group’s Circular Economy Impact Report at Carousell Campus.
  • Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice.
  • The partnership with Carousell Group marks the expansion of Vaayu's expertise to Asia.

Carousell Media Group Partners with LiveRamp to Enhance First-Party Data and Closed-Loop Reporting

Retrieved on: 
Wednesday, September 20, 2023

Carousell Media Group, the leading retail media network in Asia, partnered with leading data collaboration platform, LiveRamp .

Key Points: 
  • Carousell Media Group, the leading retail media network in Asia, partnered with leading data collaboration platform, LiveRamp .
  • Carousell is integrating LiveRamp’s data collaboration platform, which includes LiveRamp’s Authenticated Traffic Solution (ATS), to safely and securely support Carousell’s retail media network.
  • ATS allows Carousell to enhance addressability with LiveRamp’s pseudonymous, people-based identifier, RampID™, increasing the value of Carousell’s media inventory across all channels.
  • This means we can personalize ads, optimize strategies, and measure outcomes more effectively across our marketplaces,” explained JJ Eastwood, Managing Director of Carousell Media Group.

500 Global Closes US$143M Across Early-Stage and Growth Vehicles for Southeast Asia

Retrieved on: 
Wednesday, September 6, 2023

Venture capital firm 500 Global today announced the successful close of US$143 million1 across its largest Southeast Asian early-stage fund to date, 500 Southeast Asia III, L.P. (500 SEA III), and its growth investment vehicle for Southeast Asia.

Key Points: 
  • Venture capital firm 500 Global today announced the successful close of US$143 million1 across its largest Southeast Asian early-stage fund to date, 500 Southeast Asia III, L.P. (500 SEA III), and its growth investment vehicle for Southeast Asia.
  • The new early-stage and growth vehicles demonstrate the team’s commitment to supporting founders in Southeast Asia from pre-seed to pre-IPO.
  • 500 SEA III is 500 Global’s third Southeast Asia-focused early-stage fund, with each successive fund having nearly doubled in size since 2014.
  • “KWAP’s investment in 500 Global began in the latter’s early days through its second Southeast Asia early-stage fund.

Vonage Opens Research and Development Centre of Excellence in India

Retrieved on: 
Tuesday, June 27, 2023

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that it is furthering its commitment to driving innovation by opening a Research and Development (R&D) Centre of Excellence in India.

Key Points: 
  • Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that it is furthering its commitment to driving innovation by opening a Research and Development (R&D) Centre of Excellence in India.
  • Led by Manjunath Lakshminarayanan, Vonage Vice President of Engineering and India CoE Lead, the hub will support Vonage’s expansion and strengthen its presence in the Asia Pacific region.
  • Manjunath Lakshminarayanan comments, “With this new centre and major talent acquisition, Vonage will gain significant technology expertise for the development of the programmable, flexible and intelligent capabilities of our Vonage Communications Platform and robust portfolio of APIs.
  • We are delighted to have opened this Center of Excellence in the IT capital of India.

Vonage Selected by KDDI Web Communications to Advance Digital Transformation and Customer Engagement for Businesses in Japan

Retrieved on: 
Thursday, May 18, 2023

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, today announced a new collaboration with KDDI Web Communications, Inc that will bring the Vonage Communications Platform to customers in Japan, targeting this autumn.

Key Points: 
  • Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, today announced a new collaboration with KDDI Web Communications, Inc that will bring the Vonage Communications Platform to customers in Japan, targeting this autumn.
  • The fully-programmable Vonage Communications Platform (VCP) enables businesses to transform how they communicate and operate - providing the flexibility required to create meaningful engagements.
  • KDDI Web Communications plans to start trial service provision of Vonage’s communications solutions this summer, with the aim of growing its clients’ businesses by moving KDDI Web Communications business to Vonage to provide new and broader forms of communications, leveraging Vonage’s extensive experience and expertise as a pioneer in Japan’s CPaaS¹ market.
  • “We’re excited to partner with KDDI Web Communications to enable more businesses in Japan to take advantage of Vonage’s customer engagement platform,” said Tetsuro Nishimura, Country Manager, Japan, at Vonage.