BPO | Jotup

transcosmos starts operations in India. Showcasing its know-how it has developed in Japan and abroad

Retrieved on:

Thursday, March 7, 2024

TOKYO, March 7, 2024 /PRNewswire-PRWeb/ -- transcosmos inc. is delighted to announce that the company has established transcosmos India Private Limited (Headquarters: Bengaluru, the state of Karnataka, India; Managing Director & COO: Susumu Kaieda; transcosmos India), a wholly-owned subsidiary in India. In March 2024, transcosmos opened Bengaluru Center, the first operations center in India. Located in Bengaluru with 300 workstations, the center began offering services for the India domestic market in the same month.

Key Points:

In March 2024, transcosmos opened Bengaluru Center, the first operations center in India.
Located in Bengaluru with 300 workstations, the center began offering services for the India domestic market in the same month.
Now, transcosmos will showcase expertise built in its overseas business operations and offer high-quality services to expand its business in the India market.
transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.

AnswerNet Launches TextMyBusiness to Enable Companies to Communicate Via Text On Their Business Phone Numbers

Retrieved on:

Friday, March 1, 2024

PDF, Multimedia Messaging Service, BPO, MMS, Human, TMB, WILLOW, Communication, Mobile phone

TextMyBusiness is designed to move business text communications off of personal employee cell numbers and on to business numbers owned and controlled by the business without losing the immediacy of text communications.

Key Points:

TextMyBusiness is designed to move business text communications off of personal employee cell numbers and on to business numbers owned and controlled by the business without losing the immediacy of text communications.
TextMyBusiness helps companies text-enable their business phone numbers to transform how they connect with customers.
"Our clients and all businesses have struggled separating their business text communications from their employees' personal cell phone numbers," said Gary Pudles, President and CEO of AnswerNet.
"Businesses need to communicate via text on business software and on mobile devices where the communications can be managed and saved by the business.

One Point One Solutions Acquires Majority Stake in ITCube Solutions for Rs. 84 crore

Retrieved on:

Monday, February 26, 2024

Acquisition, KPO, Multimedia, BPM, BPO, Health care, Business process management, Workforce, Sales

ITCube Solutions, a debt-free and profitable company with over two decades of experience, employs 600+ professionals and serves clients globally.

Key Points:

ITCube Solutions, a debt-free and profitable company with over two decades of experience, employs 600+ professionals and serves clients globally.
12.15 crore for the fiscal year ending March 31, 2023, ITCube has a robust presence in the USA, England, Netherlands, Germany, Kuwait, Oman, UAE, Qatar, India, Singapore, and Australia.
IT Cube Solutions brings a wealth of expertise and experience in IT + BPM/KPO services, with a strong foothold in Pune and Cincinnati, Ohio."
One Point One Solutions, with a workforce of over 5,000 individuals, leads in next-generation BPM, fostering opportunities for individuals, businesses, and communities.

VXI Global Solutions Welcomes Frank Yao as President and Chief Commercial Officer

Retrieved on:

Wednesday, February 21, 2024

BPO, Growth, VXI, LOS, CX, Bain Capital, Partnership, Sales

LOS ANGELES, Feb. 21, 2024 /PRNewswire-PRWeb/ -- VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, announced today it has appointed Frank Yao as President, and Chief Commercial Officer.

Key Points:

LOS ANGELES, Feb. 21, 2024 /PRNewswire-PRWeb/ -- VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, announced today it has appointed Frank Yao as President, and Chief Commercial Officer.
"With Frank at the helm of our company and commercial strategy, VXI is poised to enter an era of unparalleled growth and transformation."
In this new role, Frank will assume global responsibilities for the company's commercial strategy and execution.
Frank Yao's appointment underscores VXI Global Solutions' commitment to strategic leadership and continuous growth as a market leader in customer experience management solutions.

Lexitas Announces Appointment of Sriram Venkateswaran as Chief Financial Officer

Retrieved on:

Wednesday, February 14, 2024

CFO, Multimedia, Management, AIG, Cognizant, BPO, CTSH, Assurant, Insurance, Citigroup, AIZ

HOUSTON, Feb. 14, 2024 /PRNewswire/ -- Lexitas, a leading provider of technology-enabled litigation services and a portfolio company of funds advised by Apax, is pleased to announce the appointment of Sriram ('Sri") Venkateswaran as Chief Financial Officer.

Key Points:

HOUSTON, Feb. 14, 2024 /PRNewswire/ -- Lexitas, a leading provider of technology-enabled litigation services and a portfolio company of funds advised by Apax, is pleased to announce the appointment of Sriram ('Sri") Venkateswaran as Chief Financial Officer.
"Sri is an outstanding senior finance executive, and we are thrilled to have him on the Lexitas Team" said Gary Buckland, CEO of Lexitas.
Prior to joining Lexitas, Sri served as the Chief Financial Officer at Everise, a $450 million revenue business process outsourcing services provider and a Brookfield-Warburg Pincus portfolio company focused on the global IT/BPO/CX sector with over 17,000 employees across the globe.
Founded in 1987, Lexitas is a leading national provider of legal support services to law firms, corporations, and insurance companies.

Prodapt Appoints Senior Industry Leader Manish Vyas to the Board as Executive Director

Retrieved on:

Wednesday, February 14, 2024

Prodapt, the largest and fastest growing specialized company focused on the Connectedness industry, today announced the appointment of senior industry leader Manish Vyas to the Board as Executive Director.

Key Points:

Prodapt, the largest and fastest growing specialized company focused on the Connectedness industry, today announced the appointment of senior industry leader Manish Vyas to the Board as Executive Director.
View the full release here: https://www.businesswire.com/news/home/20240213734047/en/
Manish Vyas, Executive Director and Board Member, Prodapt (Photo: Business Wire)
With an impressive 23-year tenure at Tech Mahindra, Manish Vyas left an indelible mark as President of the Communications, Media, and Entertainment (CME) business, alongside leadership roles as CEO of Network Services and BPO business units.
In addition, as COO for strategic businesses like Experience Design & Digital Engineering, Manish mentored & provided strategic guidance to drive industry-leading growth.
At Prodapt, Manish will guide the leadership team to drive strategic initiatives, reinforcing Prodapt’s position at the forefront of the industry and propelling its growth trajectory even further.

Fannie Mae Announces the Results of its Thirtieth Reperforming Loan Sale Transaction

Retrieved on:

Tuesday, February 13, 2024

OTCQB, BPO, Sale, Fannie Mae, PIMCO, UPB, Auction

WASHINGTON, Feb. 13, 2024 /PRNewswire/ -- Fannie Mae (OTCQB: FNMA) today announced the results of its thirtieth reperforming loan sale transaction.

Key Points:

WASHINGTON, Feb. 13, 2024 /PRNewswire/ -- Fannie Mae (OTCQB: FNMA) today announced the results of its thirtieth reperforming loan sale transaction.
The terms of Fannie Mae's reperforming loan sale require the buyer to offer loss mitigation options to any borrower who may re-default within five years following the closing of the reperforming loan sale.
All purchasers are required to honor any approved or in-process loss mitigation efforts at the time of sale, including forbearance arrangements and loan modifications.
Fannie Mae will also post information about specific pools available for purchase on that page.

Catalyst Solutions Announces Aneesh Kumar as Chief Digital Innovation Officer

Retrieved on:

Tuesday, February 13, 2024

AI, BPO, Elevance Health, Digital technology, Cigna, Accenture, Apple, Sheen

DENVER, Feb. 13, 2024 /PRNewswire/ -- Catalyst Solutions, a leader in healthcare business process outsourcing (BPO), technology, and consulting services, announces the appointment of Aneesh Kumar as Chief Digital Innovation Officer.

Key Points:

DENVER, Feb. 13, 2024 /PRNewswire/ -- Catalyst Solutions, a leader in healthcare business process outsourcing (BPO), technology, and consulting services, announces the appointment of Aneesh Kumar as Chief Digital Innovation Officer.
Rachel Spilo, Catalyst Solutions CEO & Founder, said "Aneesh's unique experience and leadership spans managed care, care delivery, and digital technology.
We are ready to scale our solutions, providing transformational outcomes through omnichannel digital experiences, AI powered solutions, customized BPO, technology consulting and predictive analytics."
Aneesh is joining us at a pivotal time, as we continue to scale those solutions and amplify process optimization for health plans," said Sas Mukherjee, President of Catalyst Solutions.

RGP Poll Provides a Pulse on Workforce Investment Priorities in 2024

Retrieved on:

Tuesday, February 13, 2024

RGP (Nasdaq: RGP), a global consulting firm, today released new research around the key market factors that are shaping workforce investment decisions for U.S. businesses in the year ahead.

Key Points:

RGP (Nasdaq: RGP), a global consulting firm, today released new research around the key market factors that are shaping workforce investment decisions for U.S. businesses in the year ahead.
More than 80% of businesses are currently planning to increase overall investment in workforce development in 2024, according to the poll of 202 U.S. full-time professionals who influence finance decision-making within their organizations.
“Our latest research shows that nearly one in five businesses are planning to increase investment in outside talent this year, which is only slightly behind the level of investment that organizations plan to make in internal headcount.
The findings are based on a poll that YouGov conducted on behalf of RGP in the first half of January 2024.

INTOUCHCX ACQUIRES MEXICO-BASED CONTACT CENTER BELIVEO

Retrieved on:

Tuesday, February 13, 2024

Acquisition, MB, BPO, Growth, Entrepreneurship, Safety, Organization, Knowledge, Partnership

WINNIPEG, MB, Feb. 13, 2024 /PRNewswire/ - IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico.

Key Points:

WINNIPEG, MB, Feb. 13, 2024 /PRNewswire/ - IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico.
IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.
Beliveo was founded in 2011, and has a focus on providing scaled operations to global brands from Mexico.
IntouchCX has long been recognized as a global leader in customer experience management, digital engagement, and technology solutions and the complementary client base of IntouchCX and Beliveo was a key strategic consideration for both organizations.