Qualfon

BJ’s Restaurants, Inc. Appoints New Independent Director Brad Richmond

Retrieved on: 
Wednesday, February 28, 2024
Olive, Darden Restaurants, Sidley Austin, Red Lobster, Strategic planning, Cooperation, City centre, Qualfon, Restaurant, P.C, Management

HUNTINGTON BEACH, Calif., Feb. 28, 2024 (GLOBE NEWSWIRE) -- BJ’s Restaurants, Inc. (“BJ’s” or the “Company”) (Nasdaq: BJRI) today announced that it has appointed C. Bradford (Brad) Richmond to its Board of Directors (the “Board”), effective immediately. In conjunction with Mr. Richmond’s appointment, the Company entered into a cooperation agreement (the “Cooperation Agreement”) with Fund 1 Investments, LLC, one of the company’s shareholders (collectively with its affiliates, “Fund 1”).

Key Points: 
  • Mr. Richmond served as Chief Financial Officer of Darden Restaurants Inc. from 2006 to 2015, where he also served as Corporate Controller from 2005 to 2006.
  • He previously held executive-level finance and strategic planning roles at Red Lobster and Olive Garden.
  • He is experienced in multiple areas relevant to the Company’s business, including capital allocation, restaurant operations, and strategic planning.
  • “We are pleased to welcome Brad, an accomplished public company executive, to the Board,” said Gerald (“Jerry”) W. Deitchle, Chairman of the Board.

BGL Announces the Sale of VOXDATA Solutions to Qualfon Group

Retrieved on: 
Wednesday, January 24, 2024
Service, Professional services, Commercial, Sale, Qualfon, Acquisition, Ecosystem, Industrial, Workforce, Sales

NEW YORK, Jan. 24, 2024 /PRNewswire/ -- Brown Gibbons Lang & Company (BGL) is pleased to announce the sale of VOXDATA Solutions Inc. (VOXDATA), an outsourced customer contact solutions provider with strong service capabilities, to Qualfon Group. (Qualfon). BGL's Professional Services investment banking team served as the exclusive financial advisor to VOXDATA in the transaction. The specific terms of the transaction were not disclosed.

Key Points: 
  • NEW YORK, Jan. 24, 2024 /PRNewswire/ -- Brown Gibbons Lang & Company (BGL) is pleased to announce the sale of VOXDATA Solutions Inc. (VOXDATA), an outsourced customer contact solutions provider with strong service capabilities, to Qualfon Group.
  • VOXDATA Solutions will extend Qualfon's global reach and language service offerings.
  • Headquartered in Montreal, Canada, VOXDATA is a multilingual, outsourced customer contact center dedicated to upholding the brand image of businesses across North America.
  • VOXDATA Solutions' innovative services are backed by top industry certifications in quality and process management, data security, and continuous improvement.

Qualfon Experiencing Growth - Hiring 500 People in Metro Detroit

Retrieved on: 
Monday, October 9, 2023
Growth, Insurance, MI, Oakland Avenue Historic District, General insurance, Health insurance, Management, Qualfon

HIGHLAND PARK, Mich., Oct. 9, 2023 /PRNewswire-PRWeb/ -- Qualfon, a global business service provider, and Dialog Direct, a Qualfon Company, have announced plans to hire an additional 500 new employees to support its growth in the insurance industry at our headquarters in Highland Park, MI. As one of the city's largest employers, this expansion will continue to increase employment opportunities in the community.

Key Points: 
  • Qualfon, a global business service provider, and Dialog Direct, a Qualfon Company, have announced plans to hire an additional 500 new employees to support its growth in the insurance industry at our headquarters in Highland Park, MI.
  • HIGHLAND PARK, Mich., Oct. 9, 2023 /PRNewswire-PRWeb/ -- Qualfon, a global business service provider, and Dialog Direct, a Qualfon Company, have announced plans to hire an additional 500 new employees to support its growth in the insurance industry at our headquarters in Highland Park, MI.
  • As one of the city's largest employers, this expansion will continue to increase employment opportunities in the community.
  • Qualfon will be holding an on-site open house on Wednesday, October 11, from 1:00 pm to 7:00 pm.

Qualfon Recognized as a Major Contender in Everest Group's Customer Experience Management in the Americas - Service Provider Landscape with PEAK Matrix® Assessment 2022

Retrieved on: 
Tuesday, October 11, 2022
Growth, Solution, Contender, Customer experience, CXM, GBS, Sales, Risk management, Qualfon

HIGHLAND PARK, Mich., Oct. 11, 2022 /PRNewswire-PRWeb/ -- Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022. This is Qualfon's fourth year of being acknowledged on the assessment. This accomplishment is a direct result of Qualfon's commitment to helping clients transform their businesses by investing in a full suite of capabilities.

Key Points: 
  • Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas Service Provider Landscape with PEAK Matrix Assessment 2022.
  • HIGHLAND PARK, Mich., Oct. 11, 2022 /PRNewswire-PRWeb/ -- Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas Service Provider Landscape with PEAK Matrix Assessment 2022.
  • Everest Group ranked more than 30 BPOs in their CXM Services PEAK Matrix Assessment.
  • Full details of the report can be found here: Customer Experience Management (CXM) in the Americas Service Provider Landscape with PEAK Matrix Assessment 2022.

Qualfon Announces New Chief Global Mergers and Acquisitions Officer

Retrieved on: 
Thursday, June 16, 2022
Growth, Solution, PJT Partners, Knowledge, Acquisition, GBS, Management, Financial services, Qualfon

HIGHLAND PARK, Mich., June 16, 2022 /PRNewswire-PRWeb/ -- Qualfon, a global business services (GBS) provider, is announcing the recent hiring of executive leadership team member, Leah Lakarosky as Chief Global Mergers and Acquisitions Officer. Leah will lead the company's global merger and acquisition opportunities while working closely with the executive leadership team.

Key Points: 
  • Qualfon, a global business services (GBS) provider, is announcing the recent hiring of executive leadership team member, Leah Lakarosky as Chief Global Mergers and Acquisitions Officer.
  • HIGHLAND PARK, Mich., June 16, 2022 /PRNewswire-PRWeb/ -- Qualfon, a global business services (GBS) provider, is announcing the recent hiring of executive leadership team member, Leah Lakarosky as Chief Global Mergers and Acquisitions Officer.
  • "I am extremely impressed with the growth Qualfon has had over the last several years," Leah said, "I am looking forward to continue building on that growth and expanding our global mergers and acquisitions opportunities."
  • Qualfon is a global business services company providing multichannel customer engagement lead generation, end-to-end integrated marketing, print and fulfillment solutions.

Qualfon Opens Brand New Engagement Center in Mexico City

Retrieved on: 
Thursday, June 2, 2022
Literacy, Solution, City, Communication, University, Retail, Drug, Qualfon

HIGHLAND PARK, Mich., June 2, 2022 /PRNewswire-PRWeb/ -- Qualfon, a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City. The nearshore operation provides industry-leading employee tenure rates, reduction in costs and enhanced customer experiences for clients and prospects.

Key Points: 
  • Qualfon,a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City.
  • HIGHLAND PARK, Mich., June 2, 2022 /PRNewswire-PRWeb/ -- Qualfon,a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City.
  • "We are excited to announce the opening of our new engagement center in Mexico City, Qualfon's birthplace," said Qualfon President and Chief Operating Officer, Doug Kearney.
  • With a literacy rate of 98.4 percent, Mexico City guarantees an educated, skilled and bilingual labor force to all employers.

Qualfon is Recognized on Comparably's Top 100 Large Companies List for the Best Companies for Diversity Award

Retrieved on: 
Tuesday, March 1, 2022
Color, BPO, Female, Qualfon, The Excellence in Diversity Awards, Culture, Heart, Solution, CEO, Leadership, California Cultures in Comparative Perspective, Retail, Management

HIGHLAND PARK, Mich., March 1, 2022 /PRNewswire-PRWeb/ -- Qualfon,a full-service business process outsourcing (BPO) provider, is proud to be recognized on Comparably's 2021 Top 100 Large companies list (more than 500 employees) for the Best Companies for Diversity Award.

Key Points: 
  • HIGHLAND PARK, Mich., March 1, 2022 /PRNewswire-PRWeb/ -- Qualfon,a full-service business process outsourcing (BPO) provider, is proud to be recognized on Comparably's 2021 Top 100 Large companies list (more than 500 employees) for the Best Companies for Diversity Award.
  • The award was based on 15 million ratings from employees of color across 70,000 companies.
  • Rankings were determined by a series of questions in 16 core culture metrics, including compensation, career growth, leadership and work environment.
  • "We are proud to be recognized as a leader in diversity that's making a conscious effort to empower the voices of its employees.

Qualfon Receives Leadership Recognition on IAOP's 2022 Global Outsourcing 100 List

Retrieved on: 
Wednesday, February 16, 2022
History, Health, Social responsibility, Learning, International Association, BPO, Certification, Social media, Review, Solution, Association, Qualfon, Marketing, Growth, Contender, COVID-19, Organization, Risk management, Pharmaceutical industry

HIGHLAND PARK, Mich., Feb. 16, 2022 /PRNewswire-PRWeb/ --Qualfon has been recognized as a leader on the 2022 Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP).

Key Points: 
  • HIGHLAND PARK, Mich., Feb. 16, 2022 /PRNewswire-PRWeb/ --Qualfon has been recognized as a leader on the 2022 Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP).
  • 2.Awards and certifications: Received performance recognition by attaining Major Contender status on Everest Group's PEAK Matrix Assessment in 2021 and 2022.
  • "That's why we are especially proud of the providers and advisors named in the 2022 Global Outsourcing 100, who have demonstrated top quality and performance excellence during unprecedented times.
  • "Having been recognized as a Global Outsourcing 100 company for the past three years has been an honor," said Qualfon CEO Mike Marrow.

Qualfon Opens New State of the Art Outsourcing Facility

Retrieved on: 
Wednesday, January 12, 2022
Bögöt, Student, Solution, Literacy, Qualfon, Geography, BPO, GDP, University, Drug

"With this new geography, we can now offer services from the USA, Colombia, Mexico, Guyana, Costa Rica, India and The Philippines."

Key Points: 
  • "With this new geography, we can now offer services from the USA, Colombia, Mexico, Guyana, Costa Rica, India and The Philippines."
  • "This new site marks yet another milestone for Qualfon," says Qualfon CEO Mike Marrow.
  • Qualfon is a full-service business process outsourcing (BPO) company offering full customer lifecycle management capabilities including lead generation, end-to-end integrated marketing, multichannel customer engagement, print and fulfillment solutions.
  • Qualfon practices its mission to "be the best and make each person's life better," by investing in its employees to ensure better care for clients and customers.

Qualfon announces strategic acquisition of digital demand generation and internet-based advertising agency, LeadVision Media

Retrieved on: 
Friday, December 3, 2021
Insurance, CEO, Acquisition, LVM, Company, Partnership, Education, Solution, Qualfon, BPO, Internet, Growth, Public relations, Risk management

HIGHLAND PARK, Mich., Dec. 3, 2021 /PRNewswire-PRWeb/ --Qualfon, a full-service marketing solutions and contact center service provider, announced today that it has acquired LeadVision Media ("LVM" or "LeadVision"), a leader in the digital demand generation space.

Key Points: 
  • HIGHLAND PARK, Mich., Dec. 3, 2021 /PRNewswire-PRWeb/ --Qualfon, a full-service marketing solutions and contact center service provider, announced today that it has acquired LeadVision Media ("LVM" or "LeadVision"), a leader in the digital demand generation space.
  • Together, Qualfon and LeadVision will expand their service offerings in lead generation, customer acquisition and value-added digital marketing solutions to both new and existing clients in the education, insurance and consumer financial services vertical markets.
  • LeadVision is a pioneer in digital lead generation for the education industry and is focused on providing new avenues of growth in the sector.
  • Founded in 2005, LeadVision Media is an internet-based advertising agency specializing in lead generation on a cost per lead basis through various traffic sources.