Secure Trust Bank Partners with EXUS for Debt Collections and Recovery Technology
Secure Trust Bank (STB), an award-winning UK retail bank, has selected EXUS Software UK, the global leader in debt collections and recovery technology, to optimise its collections operations, through a data driven, zero customisations approach.
- Secure Trust Bank (STB), an award-winning UK retail bank, has selected EXUS Software UK, the global leader in debt collections and recovery technology, to optimise its collections operations, through a data driven, zero customisations approach.
- EXUS’ long-term experience from working with banking and finance institutions across 4 continents, coupled with its award-winning debt collections software platform, made them the ideal strategic partner for Secure Trust Bank.
- Using a single platform, the bank managed to reduce the complexity of business processes, streamline all communications with customers and gain full visibility of the complete customer journey in collections.
- During the project both teams challenged each other, always questioning how EXUS’ debt collections technology could be best utilized to achieve STB’s expected business results.