ARC Europe

ARC Europe Group Leverages Medallia to Streamline Experience of Roadside Assistance Customers

Retrieved on: 
Wednesday, February 24, 2021

The implementation of Medallia Experience Cloud today allows ARC Europe Group to further place the customer at the heart of its operations by capturing key insights during an assistance event and proposing the right solution in real-time.

Key Points: 
  • The implementation of Medallia Experience Cloud today allows ARC Europe Group to further place the customer at the heart of its operations by capturing key insights during an assistance event and proposing the right solution in real-time.
  • Our collaboration with Medallia has been pivotal in helping us to streamline the customer experience delivered to our OEM Partners, said Antoine Aubry, Head of Marketing and Communication at ARC Europe Group.
  • ARC Europe Group is now rolling out the solution across several countries in Europe.
  • ARC Europe Group is the largest supplier of B2B roadside assistance services in Europe with an outstanding network in more than 40 European countries.

ARC Europe & HERE Mobility Join Forces to Pilot MaaS Solutions in Smart Roadside Assistance Services

Retrieved on: 
Monday, November 25, 2019

BRUSSELS, Nov. 25, 2019 /PRNewswire/ -- Anticipating future customer demand for the digitalization of mobility services, ARC Europe and HERE Mobility are partnering to offerMobility as a Service (MaaS) solutions in the context of roadside assistance.

Key Points: 
  • BRUSSELS, Nov. 25, 2019 /PRNewswire/ -- Anticipating future customer demand for the digitalization of mobility services, ARC Europe and HERE Mobility are partnering to offerMobility as a Service (MaaS) solutions in the context of roadside assistance.
  • Following the successful launch of the Smart Roadside Assistance (RSA) services to major OEMS in the European market, ARC Europe is taking the lead in integrating MaaS solutions in its digital assistance ecosystem.
  • ARC Europe group aims to provide its digital ecosystem a simple and seamless pan European MaaS user experience, which will complement the Digital Roadside Assistance process.
  • ARC Europe Group is the largest supplier of B2B roadside assistance services in Europe with an outstanding network in more than 40 European countries.

Vehicle Roadside Assistance Market to Reach US$ 32 Bn by 2027, due to Rising Need for Vehicle Maintenance, Noted TMR

Retrieved on: 
Friday, May 24, 2019

ALBANY, New York, May 24, 2019 /PRNewswire/ -- The global vehicle roadside assistance market features an extremely fragmented vendor landscape due to the presence of a large number of players in the vehicle roadside assistance market.

Key Points: 
  • ALBANY, New York, May 24, 2019 /PRNewswire/ -- The global vehicle roadside assistance market features an extremely fragmented vendor landscape due to the presence of a large number of players in the vehicle roadside assistance market.
  • ARC Europe SA, SOS International A/S, Viking Assistance Group AS, Falck A/S, and Swedish Auto are some of the key players in the global vehicle roadside assistance market.
  • The vehicle roadside assistance market in Europe and North America is propelled by the presence of robust opportunities to the roadside assistance services providers.
  • Request a Sample of Report: https://www.transparencymarketresearch.com/sample/sample.php?flag=S&rep_...
    However, the high cost of the vehicle roadside assistance service such as pay per use is a major factor hampering growth of the global vehicle roadside assistance market.

Vehicle Roadside Assistance Market to Reach US$ 32 Bn by 2027, due to Rising Need for Vehicle Maintenance, Noted TMR

Retrieved on: 
Friday, May 24, 2019

ALBANY, New York, May 24, 2019 /PRNewswire/ -- The global vehicle roadside assistance market features an extremely fragmented vendor landscape due to the presence of a large number of players in the vehicle roadside assistance market.

Key Points: 
  • ALBANY, New York, May 24, 2019 /PRNewswire/ -- The global vehicle roadside assistance market features an extremely fragmented vendor landscape due to the presence of a large number of players in the vehicle roadside assistance market.
  • ARC Europe SA, SOS International A/S, Viking Assistance Group AS, Falck A/S, and Swedish Auto are some of the key players in the global vehicle roadside assistance market.
  • The vehicle roadside assistance market in Europe and North America is propelled by the presence of robust opportunities to the roadside assistance services providers.
  • Request a Sample of Report: https://www.transparencymarketresearch.com/sample/sample.php?flag=S&rep_...
    However, the high cost of the vehicle roadside assistance service such as pay per use is a major factor hampering growth of the global vehicle roadside assistance market.