BMC Helix Recognized as a Leader in GigaOm Radar for IT Service Management
HOUSTON, June 21, 2023 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, was named a Leader in the 2023 GigaOm Radar for IT Service Management (ITSM) report 1. The report highlights BMC artificial intelligence (AI) features as well as change management and service delivery risk capabilities as top performing features.
- HOUSTON, June 21, 2023 /PRNewswire/ -- BMC , a global leader in software solutions for the Autonomous Digital Enterprise, was named a Leader in the 2023 GigaOm Radar for IT Service Management (ITSM) report 1.
- The report highlights BMC artificial intelligence (AI) features as well as change management and service delivery risk capabilities as top performing features.
- The GigaOm report recognizes 13 ITSM solutions that demonstrate sophisticated and comprehensive capabilities, the result of market maturity in the service management space.
- The GigaOm Radar ITSM Report said, "BMC Helix ITSM is a well-built ITSM platform with excellent use of AI, NLP, and intelligent heuristics.