CleverTap

CleverTap Launches Product Experiences For Optimizing App and Web User Experience

Retrieved on: 
Tuesday, September 3, 2024

With a no-code approach, user-friendly UI, and advanced segmentation capabilities and analytics, Product Experiences allows product and growth managers to effortlessly personalize as well as optimize app and website user experiences.

Key Points: 
  • With a no-code approach, user-friendly UI, and advanced segmentation capabilities and analytics, Product Experiences allows product and growth managers to effortlessly personalize as well as optimize app and website user experiences.
  • Thus democratizing app and web experience management by enabling growth teams to independently manage in-app monetization and personalization without the need for additional app updates.
  • Remote Config allows marketers and product managers to effortlessly map app and web functionalities to Remote Config's user friendly interface, enabling seamless control and personalization of the user experience.
  • Product Experiences addresses these industry pain points by empowering businesses to take control of their app and web experiences with minimum technical dependency.

CleverTap's AI-based Recommendation Engine helps Eatigo achieve 100% growth in reservations

Retrieved on: 
Tuesday, August 27, 2024

Through CleverTap's AI-powered recommendations engine, Eatigo was able to offer its users relevant and timely recommendations with precision, ensuring higher conversions.

Key Points: 
  • Through CleverTap's AI-powered recommendations engine, Eatigo was able to offer its users relevant and timely recommendations with precision, ensuring higher conversions.
  • The platform's orchestration and analytics capabilities enabled Eatigo to coordinate complex, multi-channel marketing campaigns at scale and track the performance of its campaigns.
  • Set up in 2013 with a mission to "connect empty tables with empty stomachs", Eatigo is a leading online reservation platform.
  • Additionally, CleverTap's Liquid tag and journey features enable Eatigo to create omni-channel experiences capturing diner's attention and driving reservations.

R Systems Appoints Satyadeep Mishra as Chief Human Resources Officer to Enhance Organisational Excellence

Retrieved on: 
Tuesday, August 20, 2024

R Systems International (a Blackstone Portfolio Company), a leading digital product engineering company, is delighted to announce today the appointment of Satyadeep Mishra as the new Chief Human Resources Officer (CHRO).

Key Points: 
  • R Systems International (a Blackstone Portfolio Company), a leading digital product engineering company, is delighted to announce today the appointment of Satyadeep Mishra as the new Chief Human Resources Officer (CHRO).
  • Satyadeep Mishra joins R Systems with over two decades of experience in leading high-performing teams and crafting innovative HR strategies.
  • "We are thrilled to welcome Satyadeep Mishra to the R Systems family," said Nitesh Bansal, CEO and Managing Director of R Systems.
  • "I am excited to join R Systems and contribute to its dynamic growth journey," said Satyadeep Mishra.

Cross-channel marketing strategies boost conversion rates by up to 31%; CleverTap Report

Retrieved on: 
Monday, August 12, 2024

The report highlights the necessity of tailoring marketing approaches to resonate with regional audiences while maintaining a cohesive global presence.

Key Points: 
  • The report highlights the necessity of tailoring marketing approaches to resonate with regional audiences while maintaining a cohesive global presence.
  • It is observed that businesses witness up to 49% increase in conversion rates by using four or more channels as part of their omni-channel strategies.
  • The report found that adopting an omni-channel marketing strategy impacted the following key areas: app stickiness, conversion rates, and onboarding rates.
  • For more information and insights on cross-channel marketing across the industry types, download the report here.

Winners in First Annual Stevie® Awards for Technology Excellence Announced

Retrieved on: 
Wednesday, August 7, 2024

FAIRFAX, Va., Aug. 07, 2024 (GLOBE NEWSWIRE) -- Winners in the 2024 (first annual) Stevie® Awards for Technology Excellence , “the Olympics for technology,” were announced today.

Key Points: 
  • FAIRFAX, Va., Aug. 07, 2024 (GLOBE NEWSWIRE) -- Winners in the 2024 (first annual) Stevie® Awards for Technology Excellence , “the Olympics for technology,” were announced today.
  • The awards celebrate the remarkable accomplishments of individuals, teams, and organizations shaping the future of technology across all industry sectors.
  • Individuals and organizations worldwide are eligible to enter - public and private, for-profit and non-profit, large and small.
  • Winners will be celebrated during a gala awards banquet on Monday, September 16 at the Marriott Marquis Hotel in New York City.

WhatsApp Business API Now Available on MSG91 for Streamlined Customer Interactions

Retrieved on: 
Monday, July 29, 2024

INDORE, India and NEWARK, Del., July 29, 2024 /PRNewswire/ -- MSG91, a leading name in the Customer Solution Platform, proudly announces the availability of its WhatsApp Business API solution.

Key Points: 
  • INDORE, India and NEWARK, Del., July 29, 2024 /PRNewswire/ -- MSG91, a leading name in the Customer Solution Platform, proudly announces the availability of its WhatsApp Business API solution.
  • The WhatsApp Business API solution makes communication more accessible for businesses, allowing them to meet their customers on a platform with over 2 billion users.
  • By integrating WhatsApp into their communication strategies, businesses can drive better customer engagement outcomes and streamline their operations.
  • Features of MSG91's WhatsApp Business API Solution:
    WhatsApp ChatBot: Automates responses, handles inquiries, and supports tasks like customer service, order tracking, and placing orders.

8x8 Delivers the Latest AI-Powered Platform Innovations to Drive Customer Experience Across the Entire Business

Retrieved on: 
Thursday, July 25, 2024

The latest enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and new AI capabilities spanning the entire 8x8 platform.

Key Points: 
  • The latest enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and new AI capabilities spanning the entire 8x8 platform.
  • Recent platform innovations to support customer engagement across the entire business include:
    8x8 Intelligent Customer Assistant Support for Voice: 8x8 Intelligent Customer Assistant is a powerful, user-friendly conversational AI solution that enables businesses to create instant, effortless, and engaging self-service experiences.
  • Platform AI Enhancements: 8x8 enables organizations to ingest, analyze, and act on customer interactions to provide a richer experience at every step in the journey.
  • 8x8 customers can register for the upcoming 8x8 webinar to learn more about the latest customer and employee experience enhancements.

Fonos Sees Monthly Active Users Increase to 6X with CleverTap's Personalized Engagement

Retrieved on: 
Thursday, July 11, 2024

Through this collaboration, Fonos aims to enhance its customer engagement strategies, drive substantial revenue growth, and streamline its marketing efforts.

Key Points: 
  • Through this collaboration, Fonos aims to enhance its customer engagement strategies, drive substantial revenue growth, and streamline its marketing efforts.
  • CleverTap's advanced user segmentation, real-time analytics, and data-driven insights have helped Fonos take strategic decisions about their marketing strategies and deliver personalized experiences to users.
  • Fonos sought to streamline its marketing efforts through advanced automation and enable highly personalized engagement with its busy users.
  • WithCleverTap, Fonos witnessed a five-fold increase in the absolute number of monthly active users over six months.

Kitabisa achieves a 33% boost in Transactions per user and Increase in User-stickiness with CleverTap

Retrieved on: 
Wednesday, June 26, 2024

Kitabisa was able to deliver data-driven, personalized interactions on their platform which led to notable improvements in donations per user.

Key Points: 
  • Kitabisa was able to deliver data-driven, personalized interactions on their platform which led to notable improvements in donations per user.
  • With CleverTap, Kitabisa was able to automate user segmentation, create personalized user journeys and push-notifications, and further its mission of encouraging more frequent and impactful donations.
  • Denny Yusuf, Product Lead at Kitabisa, said - "CleverTap has been instrumental in helping us achieve remarkable growth in user engagement and donations.
  • We look forward to continuing our support for Kitabisa as they expand their impact and build a loyal user base."

RentoMojo and CleverTap Join Forces to Enhance Customer Engagement and Fuel Revenue Growth

Retrieved on: 
Wednesday, June 12, 2024

Through this collaboration, RentoMojo aims to enhance its customer engagement strategies, drive substantial revenue growth, and streamline its marketing efforts.

Key Points: 
  • Through this collaboration, RentoMojo aims to enhance its customer engagement strategies, drive substantial revenue growth, and streamline its marketing efforts.
  • It is on a robust growth trajectory and sought a strong customer engagement platform to support its business expansion plans.
  • With the previous customer engagement solution, RentoMojo faced challenges expanding its reach and boosting impressions.
  • After a comprehensive evaluation, RentoMojo chose CleverTap over its competitors for its advanced analytics capabilities, and superior customer service to enhance their reach and impressions metrics.