Journey.ai, Inc, Biometric Authentication Capabilities Launch with Avaya Hybrid Cloud Services
DENVER, Aug. 22, 2023 /PRNewswire/ -- Journey.ai, Inc (DBA: Journey), a groundbreaking cybersecurity software business, is expanding its suite of capabilities with Avaya, a leading contact center company. Journey's biometric authentication technology is now available with Avaya Hybrid Cloud Services (HCS), enabling Avaya premise-based contact centers to authenticate agents using biometrics instead of passwords, providing more robust security and an enhanced agent experience.
- Journey's biometric authentication technology is now available with Avaya Hybrid Cloud Services (HCS), enabling Avaya premise-based contact centers to authenticate agents using biometrics instead of passwords, providing more robust security and an enhanced agent experience.
- Journey's biometric authentication use case with Avaya HCS enables agents to authenticate into their agent desktop applications biometrically.
- Journey's Passwordless Agent Authentication capabilities enable a simple face scan to replace passwords.
- "Enabling biometric authentication in HCS is a game changer for contact centers that want to operate more securely and efficiently.