Tax Tip - Reducing barriers to contacting the CRA with the new dedicated phone lines for video relay service (VRS) users
That is why the CRA, in partnership with the Canadian Administrator of Video Relay Service (CAV), has introduced new dedicated phone lines, with service in English and French, for video relay service (VRS) users.
- That is why the CRA, in partnership with the Canadian Administrator of Video Relay Service (CAV), has introduced new dedicated phone lines, with service in English and French, for video relay service (VRS) users.
- We're proud to be the first Government of Canada department to integrate dedicated services for VRS users.
- How to access the new VRS line:
To use the new dedicated VRS lines, individuals will first need to ensure they are registered with Canada VRS . - Once registered, they can connect with a CRA agent by calling 1-800-561-6393 for service in English or 1-800-561-9332 for service in French.