Utility Warehouse

Brightloom Helps Restaurants Find New, More Effective Ways to Engage Customers in the Face of Economic Uncertainty

Retrieved on: 
Thursday, December 8, 2022
Apps, Applications, Technology, Other Communications, Marketing, Communications, Software, Internet, Digital Marketing, Data Management, Ruby, Utility Warehouse, Partnership, Sale, Snowflake, Consumer, NFT, Square, Love, CGP, Restaurant, Health, Marketing, Traction, Martech, Retail, Web3, Brightloom

With the holiday season accounting for an average of 20% of restaurants annual sales, Q4 is a critical period for restaurants to attract and retain customers.

Key Points: 
  • With the holiday season accounting for an average of 20% of restaurants annual sales, Q4 is a critical period for restaurants to attract and retain customers.
  • Now more than ever, restaurant operators must make every customer interaction count, said Kellie Zimmerman, President and Chief Revenue Officer at Brightloom.
  • Since Brightloom unveiled the CGP in early 2021, the platform has helped brands leverage their customer data to offer personalized recommendations.
  • With Brightloom, restaurants of all sizes saw an average revenue per customer lift of 65% and an average 90-day customer reactivation lift of 50%.

Cerbos recognised as Best in API Security at API World Awards 2022

Retrieved on: 
Friday, October 21, 2022
Data Management, Security, Technology, Other Technology, Software, Internet, Adoption, API, Web API security, Utility Warehouse, Risk, DataStax, Growth, Blockchain.com, Architecture, MVP, Software AG, Leadership, Fine chemical, Google

Cerbos, the leading open source authorization software company, announced today that it has been recognized as the winner of the Best in API Security award at API World 2022 , continuing its leadership within the category.

Key Points: 
  • Cerbos, the leading open source authorization software company, announced today that it has been recognized as the winner of the Best in API Security award at API World 2022 , continuing its leadership within the category.
  • The API Awards, which celebrate incredible technical innovation, measure a products adoption and reception in the API & Microservices industries as well as use and application by the global developer community.
  • Commenting on Cerbos Best in API Security award, Cerbos CEO Emre Baran said: We feel honored to be recognized among the winners at the API Awards.
  • Cerboss win here at the 2022 API Awards is evidence of their leading role in the growth of the global API ecosystem.

Utility Warehouse Chooses Exabeam Fusion SIEM to Future-proof its SOC

Retrieved on: 
Wednesday, December 8, 2021
Data Management, Security, Technology, Other Technology, Software, Networks, Internet, Automation, Incident, CrowdStrike, Triage, Utility Warehouse, Efficiency, SOC, Organization, Partnership, Machine learning, XDR, Insurance, Intelligence, MTTR, Utility, Entity, Noise, Telecom Plus, Telemetry, POV, Solution, UW, London Stock Exchange, Warehouse, Risk management, Utility Warehouse, Exabeam, UTILITY WAREHOUSE, EXABEAM

Exabeam , the leader in Next-gen SIEM and XDR, today announced that Utility Warehouse selected Exabeam Fusion SIEM to increase efficiency and strengthen its security operations team.

Key Points: 
  • Exabeam , the leader in Next-gen SIEM and XDR, today announced that Utility Warehouse selected Exabeam Fusion SIEM to increase efficiency and strengthen its security operations team.
  • Utility Warehouse is the UKs only genuine multiservice utility and home services provider based in London.
  • Before kicking off a proof of value (PoV) with Exabeam, the security operations team at Utility Warehouse wanted a solution that would further improve visibility and efficiency.
  • Ultimately, Utility Warehouse chose Exabeam Fusion SIEM, along with Frozen Storage and Incident Responder capabilities.

eero Reports More Than 75 Percent Year-over-Year Growth in ISP Customer Networks

Retrieved on: 
Monday, October 25, 2021
Mobile, Wireless, Technology, Software, Networks, Internet, Hardware, Retail, Consumer Electronics, Residential Building & Real Estate, Online Retail, Amos, Company, Service, Climate, Internet service provider, U.S. Cellular, ISP, Amazon Studios, APAC, IP, Kindle Direct Publishing, Utility Warehouse, Amazon Fire TV, Walk Out, Family, NASDAQ, Mediacom, Climate Pledge Arena, Talk Talk, WIFI, Eagle Eye Networks, Fleet, Thought, REV, Software, United Kingdom, Growth, Eero, Personal Software Services, Alexa, Privacy, Solution, API, GM, AWS, Consumer, Amazon Echo, Online shopping, eero, Amazon, EERO, AMAZON

eero for Service Providers also now offers eeros award-winning eero 6 and eero Pro 6 mesh wifi systems, along with the advanced online security tools offered by eero Secure.

Key Points: 
  • eero for Service Providers also now offers eeros award-winning eero 6 and eero Pro 6 mesh wifi systems, along with the advanced online security tools offered by eero Secure.
  • eero Insight includes:
    Fleet analytics such as network outage detection to visualize online and offline networks across ISPs fleets for timely and effective troubleshooting.
  • With additional feature releases planned for later this year, eero expects continued growth of eero for Service Providers through the end of 2021.
  • eero offers advanced online security tools, eero Secure and eero Secure+, to help protect connected devices, privacy, and family.

Despite Challenges of 2020, Gas Utility Business Satisfaction Increases, J.D. Power Finds

Retrieved on: 
Wednesday, October 21, 2020
Oil, Gas, Energy, Professional services, Other Professional Services, Utilities, Customer satisfaction, Services marketing, J.D. Power, Utility, Articles, Business, Service industries, Utility Warehouse

Power 2020 Gas Utility Business Customer Satisfaction Study,SM released today.

Key Points: 
  • Power 2020 Gas Utility Business Customer Satisfaction Study,SM released today.
  • Power 2020 Gas Utility Business Customer Satisfaction Study (Graphic: Business Wire)
    It is very encouraging to see natural gas providers continue to improve the customer experience, especially with the challenges this year has brought, said Carl Lepper, director of the utility practice at J.D.
  • The following utilities rank highest in customer satisfaction in their respective region:
    Now in its 16th year, the Gas Utility Business Customer Satisfaction Study measures business customer satisfaction with gas utility companies in four regions: East, Midwest, South and West.
  • For more information about the Gas Utility Business Customer Satisfaction Study, visit https://www.jdpower.com/business/utilities/gas-utility-business-customer...
    J.D.

Gas Utility Residential Satisfaction at All-Time High Despite Pandemic, J.D. Power Finds

Retrieved on: 
Wednesday, September 2, 2020
Professional services, Utilities, Data management, Energy, Technology, Infectious diseases, Environment, Marketing, Advertising, Communications, Other Technology, Health, Consulting, Services marketing, Customer satisfaction, J.D. Power, Business, Articles, Service industries, Utility Warehouse

Power 2020 Gas Utility Residential Customer Satisfaction Study, released today.

Key Points: 
  • Power 2020 Gas Utility Residential Customer Satisfaction Study, released today.
  • Power.
  • The 2020 Gas Utility Residential Customer Satisfaction Study is based on responses from 60,096 online interviews conducted from September 2019 through July 2020 among residential customers of the 83 largest gas utility brands across the United States, which represent more than 62.9 million households.
  • For more information about the Gas Utility Residential Customer Satisfaction Study, visit https://www.jdpower.com/business/resource/us-gas-utility-residential-cus... .

Peoples Gas named a most trusted utility brand in national survey for second year running

Retrieved on: 
Wednesday, July 1, 2020
Customer experience, Customer engagement, Natural gas, Utility Warehouse

CHICAGO, July 1, 2020 /PRNewswire/ --For the second year in a row, Peoples Gas has been named one of Escalent's top "Most Trusted Brands" in its Cogent Syndicated Utility Trusted Brand & Customer Engagement residential study.

Key Points: 
  • CHICAGO, July 1, 2020 /PRNewswire/ --For the second year in a row, Peoples Gas has been named one of Escalent's top "Most Trusted Brands" in its Cogent Syndicated Utility Trusted Brand & Customer Engagement residential study.
  • In the 2020 survey by the leading human behavior and analytics firm, Peoples Gas received the second-highest Brand Trust Index score in the Midwest region among natural gas service-only providers.
  • Our high marks in this survey show that our efforts make a difference, and we thank our customers for their trust."
  • About Utility Trusted Brand & Customer Engagement: Residential
    Escalent conducted surveys among 70,438 residential electric, natural gas and combination utility customers of the 140 largest US utility companies (based on residential customer counts).

Peoples Gas receives top regional score in national utility study focusing on brand trust and customer engagement

Retrieved on: 
Wednesday, January 29, 2020
Natural gas, Public utilities, Companies, Energy, Utility Warehouse

The Cogent Syndicated Utility Trusted Brand & Customer Engagement Residential study tracks the performance of the 140 largest electric, natural gas and combination electric/natural gas utilities in the U.S. in brand trust, product experience and service satisfaction.

Key Points: 
  • The Cogent Syndicated Utility Trusted Brand & Customer Engagement Residential study tracks the performance of the 140 largest electric, natural gas and combination electric/natural gas utilities in the U.S. in brand trust, product experience and service satisfaction.
  • Peoples Gas achieved the highest Engaged Customer Relationship (ECR) score among natural gas utilities in the Midwest, earning 763 out of 1,000 points.
  • "It's an honor to be recognized by those we serve as a utility customer champion," said Larry Szumski, vice president customer relations for Peoples Gas.
  • About Utility Trusted Brand & Customer Engagement: Residential
    Escalent conducted surveys among 67,379 residential electric, natural gas and combination utility customers of the 140 largest U.S. utility companies (based on residential customer counts).

Peoples Gas named among most trusted utility brands in national customer survey

Retrieved on: 
Thursday, June 27, 2019
Natural gas, Public utility, Economy, Energy, Companies, Utility Warehouse

Escalent's 2019 Cogent Syndicated Utility Trusted Brand & Customer Engagement study surveyed more than 50,000 residential customers of the 140 largest electric, natural gas and combination electric/natural gas utilities.

Key Points: 
  • Escalent's 2019 Cogent Syndicated Utility Trusted Brand & Customer Engagement study surveyed more than 50,000 residential customers of the 140 largest electric, natural gas and combination electric/natural gas utilities.
  • Peoples Gas took the top spot in brand trust performance among natural gas utilities in the Midwest, scoring 725 points on a scale of 1,000.
  • "Over the past few years, we've worked hard to improve customer service, increase customer engagement and expand our community partnerships and corporate giving programs," said Charles Matthews, president and CEO of Peoples Gas.
  • About Utility Trusted Brand & Customer Engagement: Residential
    Escalent conducted surveys among 62,122 residential electric, natural gas and combination utility customers of the 140 largest US utility companies (based on residential customer counts).

Peoples Gas named among 'easiest to do business with' in national residential customer brand study

Retrieved on: 
Thursday, April 11, 2019
Natural gas, Public utility, Companies, Economy, Energy, Utility Warehouse, Natural Gas Choice

The study surveyed over 60,000 residential electric, natural gas and combination utility customers of the nation's 140 largest electric and natural gas utility brands.

Key Points: 
  • The study surveyed over 60,000 residential electric, natural gas and combination utility customers of the nation's 140 largest electric and natural gas utility brands.
  • Of those brands, Peoples Gas was among the top 33 companies on the Customer Effort index score.
  • "We're honored to be named one of the utilities that's 'easiest to do business with in America,'" said Charles Matthews, president and CEO Peoples Gas.
  • About Utility Trusted Brand & Customer Engagement: Residential
    Market Strategies-Morpace conducted surveys among 61,023 residential electric, natural gas and combination utility customers of the 140 largest U.S. utility companies (based on residential customer counts).