Deloitte's Global Shared Services and Outsourcing Survey 2023: Leading Global Business Services (GBS) Organizations Align Closely with C-Suite Objectives
NEW YORK, Aug. 22, 2023 /PRNewswire/ --
- GBS organizations are also promoting social responsibility and diversity and supporting a range of environmental, social and governance (ESG) processes.
- Since 1999, Deloitte has been conducting biennial surveys to understand how organizations are leveraging shared services and outsourcing service delivery models to address their business challenges and better meet customer needs.
- Deloitte's 2023 Global Shared Services Survey received approximately 500 responses across six industries and 12 sectors.
- For additional results from Deloitte's Global Shared Services and Outsourcing Survey, read the full report here .