Service Excellence Awards

Kimball Electronics Wins Highest Overall Customer Ratings in Four Categories of CIRCUITS ASSEMBLY’S 2023 Service Excellence Awards

Retrieved on: 
Wednesday, October 18, 2023
Vehicle Technology, Hardware, Electronic Design Automation, Consumer Electronics, Medical Devices, Technology, Automotive, Other Manufacturing, Engineering, Other Automotive, Manufacturing, Health, Electronics, International Conference on Technology in Collegiate Mathematics, Conference, Software, Responsiveness, EMS, Price, Service Excellence Awards, Culture, Electronics manufacturing services, Video game

Kimball Electronics, Inc. (Nasdaq: KE) was honored for achieving the Highest Overall Customer Ratings in four categories of CIRCUITS ASSEMBLY’S 2023 Service Excellence Awards: Dependability/Timely Delivery, Technology, Value for the Price, and Manufacturing Quality.

Key Points: 
  • Kimball Electronics, Inc. (Nasdaq: KE) was honored for achieving the Highest Overall Customer Ratings in four categories of CIRCUITS ASSEMBLY’S 2023 Service Excellence Awards: Dependability/Timely Delivery, Technology, Value for the Price, and Manufacturing Quality.
  • Kimball Electronics was honored for achieving the highest customer ratings in four service categories for EMS companies with annual sales over $500 million.
  • Kimball Electronics has participated in the Service Excellence Awards for the past ten consecutive years, winning awards for excellence in multiple categories in 2015, 2016, 2017, and 2019.
  • For 2023, Kimball Electronics received Highest Overall Customer Ratings in four of the seven categories including: Dependability/Timely Delivery, Technology, Value for the Price, and Manufacturing Quality.

Industry Icon Ken Bisnoff Joins AireSpring as SVP of Customer Success

Retrieved on: 
Tuesday, September 26, 2023
Customer success, Service Excellence Awards, Unified communications, TPx Communications, Transaction Network Services, Senior, Marketing, Telecommunications, CLEC, Market, CRN, Channel, Airespring, Organization, GTT, Circle, Management

CLEARWATER, Fla., Sept. 26, 2023 /PRNewswire-PRWeb/ -- AireSpring, a leading global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications, is excited to announce that Ken Bisnoff has joined its leadership team as the Senior Vice President of Customer Success.

Key Points: 
  • During his time at TPx, Bisnoff held various roles that included leading direct and indirect sales, human resources, and marketing communications.
  • "Ken Bisnoff is one of the most respected executives in the telecommunications industry," stated Daniel Lonstein, President and CRO, AireSpring.
  • Ken will be a valued asset to AireSpring as we continue to invest in the success of our customers for our global managed SD-WAN and connectivity services."
  • "I am very excited to join the AireSpring leadership team and to help oversee their customer experience lifecycle management efforts," stated Bisnoff.

ESET Global Support Wins 2023 SC Awards in Excellence for Best Customer Service

Retrieved on: 
Tuesday, August 22, 2023
Cloud, Service Excellence Awards, Maintenance, Security, XDR, ESET, Education, Language, FAQ, Organization, MDR, Multichannel, Triage, SAN, Extension, Pharmaceutical industry, Medical device, Risk management, Knowledge base

BRATISLAVA, Slovakia and SAN DIEGO, Aug. 22, 2023 /PRNewswire/ -- ESET , a global leader in cybersecurity, is proud to announce that the company has won a 2023 SC Award in the Excellence Award category for Best Customer Service.

Key Points: 
  • BRATISLAVA, Slovakia and SAN DIEGO, Aug. 22, 2023 /PRNewswire/ -- ESET , a global leader in cybersecurity, is proud to announce that the company has won a 2023 SC Award in the Excellence Award category for Best Customer Service.
  • "SC Awards are recognized worldwide by the cybersecurity community, and we are honored to take home the Best Customer Service award this year," said Brent McCarty, President of ESET North America.
  • "This year's SC Award winners reflected our industry in flux," said Tom Spring, SC Media's editorial director at CyberRisk Alliance.
  • Advanced Professional Services in ESET Services Hub, including ESET PROTECT MDR (Managed Detection and Response), Premium Support, and Security Services.

National Business Research Institute Recognizes Getinge with Circle of Excellence Award

Retrieved on: 
Thursday, April 27, 2023
ACT, Service Excellence Awards, Communication, Professional, SWIC, Thought, Organization, NBRI, Root cause analysis, Big data, Knowledge, Behavior, Nursing, Management, Getinge

WAYNE, N.J., April 27, 2023 /PRNewswire/ -- Getinge announced today that the National Business Research Institute (NBRI) recognized Getinge Care Technical Services with the NBRI Circle of Excellence Award. This is the third year that Getinge has won this prestigious award. The NBRI Circle of Excellence Award recognizes organizations that demonstrate high levels of customer experience through the rigorous, scientific, psychological research of their customers. Organizations must score at or above Stretch Performance at the 75th percentile of their industry.

Key Points: 
  • WAYNE, N.J., April 27, 2023 /PRNewswire/ -- Getinge announced today that the National Business Research Institute (NBRI) recognized Getinge Care Technical Services with the NBRI Circle of Excellence Award.
  • This is the third year that Getinge has won this prestigious award.
  • The NBRI Circle of Excellence Award recognizes organizations that demonstrate high levels of customer experience through the rigorous, scientific, psychological research of their customers.
  • "Getinge's high achievement of earning this prestigious award is a direct result of Getinge's dedication to measuring and improving their customer experience."

Wintrust Recognized by Coalition Greenwich for 8th Straight Year, Wins 9 Greenwich Excellence Awards in U.S. Middle Market and Small Business Banking

Retrieved on: 
Wednesday, April 5, 2023
SBA, Service Excellence Awards, J.D. Power, Small business, Wintrust Financial

In preparation for its annual Greenwich Excellence Awards, the group interviewed more than 20,000 bank clients to help rank institutions based on performance.

Key Points: 
  • In preparation for its annual Greenwich Excellence Awards, the group interviewed more than 20,000 bank clients to help rank institutions based on performance.
  • It is the eighth straight year Coalition Greenwich has recognized Wintrust.
  • “It is an honor to once again be recognized so prominently for our team’s services to our middle market and small business clients in 2022,” said Paul Carlisle, Chief Operating Officer, Market Head of Wintrust Commercial Banking.
  • While Coalition Greenwich evaluated over 500 banks nationwide, only 21 banks received an Excellence Award in U.S. small business banking.

Celebrating A Quarter-Century of Customer Service Excellence: Customer Contact Week 2023 Marks 25 Years In Las Vegas

Retrieved on: 
Tuesday, February 28, 2023
Speech, CCW, Caesars Forum, Female, Service Excellence Awards, Organization, Taco Bell, Impossible, Name, Sport, CMP, Incentives for Olympic medalists by country, Woman, One Step Ahead (Nik Kershaw song), Entertainment, Nightclub, Online shopping

NEW YORK, Feb. 28, 2023 /PRNewswire/ -- Customer Contact Week (CCW), the leading event series dedicated to serving professionals within the customer service industry, kicks off its silver jubilee celebration in Las Vegas, Nevada, with Olympic Gold Medalist and renowned soccer star, Abby Wambach as Keynote Speaker. 25 Years of Shaping Customer Excellence, this year's event returns to Caesars Forum from June 19-22, 2023. CCW is powered by CCW Digital, a division of Customer Management Practice (CMP).

Key Points: 
  • 25 Years of Shaping Customer Excellence, this year's event returns to Caesars Forum from June 19-22, 2023.
  • CCW is powered by CCW Digital, a division of Customer Management Practice (CMP).
  • "25 years ago, CCW set out to revolutionize how businesses interact with customers.
  • CCW will also include CCW's Excellence Awards, the industry award program recognizing leading professionals dedicated to driving superior contact center and customer experience performance.

Relocation Movers’ Services Inc. Honored with Circle of Excellence Award from Aires

Retrieved on: 
Wednesday, January 25, 2023
Technology, Men, Family, Consumer, Other Transport, Trucking, Residential Building & Real Estate, Commercial Building & Real Estate, Construction & Property, Transport, Other Technology, Women, Data Management, Logistics, Supply Chain Management, Better Business Bureau, Circle, Customer service representative, RMS, Stevie Awards, Service Excellence Awards, KEY, Management

Relocation Movers’ Services, Inc. [RMS] is proud to announce they have received the Circle of Excellence Award from Aires .

Key Points: 
  • Relocation Movers’ Services, Inc. [RMS] is proud to announce they have received the Circle of Excellence Award from Aires .
  • The award was presented to RMS by Aires for achieving top level service delivery scores for Aires customers for the 2022 calendar year.
  • Aires President Joleen Lauffer and Aires team, says “Our independence and performance-based model means we are free to work with the best partners around the world.
  • As a preferred and strategic partner to Aires, this means that Relocation Movers Services, Inc. has consistently performed at or above expectations.

Kimball Electronics Wins 2022 Service Excellence Awards in Seven Categories

Retrieved on: 
Thursday, December 1, 2022
Electronic Design Automation, Engineering, Technology, Other Technology, Manufacturing, Software, Face, Responsiveness, EMS, Service Excellence Awards, KE, Electronics, Conference, Electronics manufacturing services, Software, Multimedia, Printed circuit board, Mail order

Kimball Electronics, Inc. (Nasdaq: KE) was honored for achieving the Highest Overall Customer Ratings in seven categories of CIRCUITS ASSEMBLYS 2022 Service Excellence Awards.

Key Points: 
  • Kimball Electronics, Inc. (Nasdaq: KE) was honored for achieving the Highest Overall Customer Ratings in seven categories of CIRCUITS ASSEMBLYS 2022 Service Excellence Awards.
  • View the full release here: https://www.businesswire.com/news/home/20221201005967/en/
    Kimball Electronics honored for achieving the Highest Overall Customer Ratings in seven categories of CIRCUITS ASSEMBLYS 2022 Service Excellence Awards (Photo: Business Wire)
    The award results, based solely on direct customer input, are an indication of outstanding achievement in service excellence.
  • Kimball Electronics has participated in the Service Excellence Awards for the past nine consecutive years, winning awards for excellence in multiple categories of Quality, Dependability/Timely Delivery, Responsiveness, Value for Price, and Technology in 2015, 2016, 2017, and 2019.
  • In 2022, Kimball Electronics received awards in all seven categories: Manufacturing Quality, Dependability/Timely Delivery, Responsiveness, Value for Price, Technology, as well as the two new categories of Flexibility and Overall Satisfaction.

National Business Research Institute Recognizes Dimmick Group Peterbilt

Retrieved on: 
Thursday, December 1, 2022
Organization, Culture, Best, Market research, Russell, National Business Research Institute, Big data, Machine learning, Artificial intelligence, NBRI, Thought, Job satisfaction, Behavior, Customer experience, Customer, Benchmarking, Root cause analysis, Peterbilt, Service Excellence Awards, Customer satisfaction, Management, Marketing

PLANO, Texas, Dec. 1, 2022 /PRNewswire-PRWeb/ -- The National Business Research Institute (NBRI) is pleased to welcome Dimmick Group Peterbilt the NBRI Circle of Excellence!

Key Points: 
  • PLANO, Texas, Dec. 1, 2022 /PRNewswire-PRWeb/ -- The National Business Research Institute (NBRI) is pleased to welcome Dimmick Group Peterbilt the NBRI Circle of Excellence!
  • Dimmick Group Peterbilt is compared to or benchmarked against its industry which is a subset of NBRI's Big Data of 10.5 billion survey answers.
  • NBRI commends the leadership of Dimmick Group Peterbilt for their commitment to scientific, psychological research of its Customers and continuous improvement of its Customer experience.
  • Dimmick Group Peterbilt embraces the Best Practice of continually assessing and targeting the variables that drive Customer Satisfaction, including job satisfaction, management style, culture, and fairness.

Electronics contract manufacturer, XLR8 Services, wins Highest Overall Customer Rating award at SMTAI Minneapolis

Retrieved on: 
Tuesday, November 8, 2022
OEM, Engineering, SAN, Responsiveness, IPC, ITAR, Electronics, Service Excellence Awards, CA, Quality, EMS, XLR8, Seven Seas, 3D printing, Technology

They recognized companies that received the highest customer service ratings in each of 7 categories: dependability/timely delivery, flexibility, quality, responsiveness, technology, value, and overall satisfaction.

Key Points: 
  • They recognized companies that received the highest customer service ratings in each of 7 categories: dependability/timely delivery, flexibility, quality, responsiveness, technology, value, and overall satisfaction.
  • For companies with sales under$20 million,XLR8 SERVICESwon the overall top award in the EMS category.
  • For the last three years running (2020-2022) they have been awarded the top honor as the overall EMS winner in their category.
  • To find out more information and see how XLR8 Services can help your engineering and operations team CONTACT:Jason Powell, 949-498-9578, [email protected] .