Centrica plc Extends Partnership with WNS
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, recently agreed to extend its partnership with Centrica plc, an international energy services and solutions company, to help the utilities company transform its customer experience delivery.
- WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, recently agreed to extend its partnership with Centrica plc, an international energy services and solutions company, to help the utilities company transform its customer experience delivery.
- WNS will also maximize First Contact Resolutions to deliver enhanced customer lifetime value, reduced cost-to-serve and improved customer retention.
- We are delighted to continue our long standing partnership with Centrica as they seek to create superior customer experience powered by analytical insights while also enabling the adoption of digital and self-serve channels, said Keshav R. Murugesh, Group CEO, WNS.
- WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company.