Empirix

HammerRTC for Amazon Connect Now Available

Retrieved on: 
Thursday, August 18, 2022

Hammer, a global leader in end-to-end testing and assurance solutions, today announced the release of HammerRTC for Amazon Connect, the self-service, cloud-based contact center solution from AWS.

Key Points: 
  • Hammer, a global leader in end-to-end testing and assurance solutions, today announced the release of HammerRTC for Amazon Connect, the self-service, cloud-based contact center solution from AWS.
  • The new HammerRTC solution will enable contact centers to independently validate their migration to Amazon Connect, speeding up deployment, optimizing customer experiences and reducing risk, using Hammers end-to-end automated testing capability.
  • John DAnna concluded: Amazon Connect has become one of AWSs fastest growing services to date.
  • It provides the proof DevOps teams need to implement Amazon Connect with confidence, speeding up deployment and maximising Return on Investment (ROI).

Infovista acquires Empirix, extending its 5G Network Lifecycle Automation leadership

Retrieved on: 
Wednesday, April 21, 2021

b'PARIS, April 21, 2021 (GLOBE NEWSWIRE) -- Infovista , the global leader in network lifecycle automation, announced today that it has completed the acquisition of Empirix , a Thoma Bravo portfolio company.

Key Points: 
  • b'PARIS, April 21, 2021 (GLOBE NEWSWIRE) -- Infovista , the global leader in network lifecycle automation, announced today that it has completed the acquisition of Empirix , a Thoma Bravo portfolio company.
  • The combined company becomes the only independent software vendor providing both Communications Service Providers (CSPs) and Enterprises with a carrier-grade, cloud-native network lifecycle automation platform designed for the 5G era.\nEmpirix is\xc2\xa0a leader in network and service testing, performance monitoring, assurance and analytics.
  • By bringing network lifecycle automation to a strategic level, we provide CSPs with new ways to improve their productivity, customer experience and time-to-market,\xe2\x80\x9d commented Jos\xc3\xa9 Duarte, CEO of Infovista.
  • At the core of the company\xe2\x80\x99s approach are automation and analytics, enabling Infovista software solutions to span the entire network lifecycle.

Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software

Retrieved on: 
Thursday, January 21, 2021

They were migrating their entire workforce to a work-from-home model and wanted assurance that their new Five9 contact center system was functioning as it should for remote workers.

Key Points: 
  • They were migrating their entire workforce to a work-from-home model and wanted assurance that their new Five9 contact center system was functioning as it should for remote workers.
  • "This was the smoothest launch of ANY system deployment that I've been a part of," said Shane Triplett, Dialer Administrator of CEHE.
  • Empirix finished their testing in the same amount of time it would have taken us to create a manual test plan."
  • Empirix is a registered trademark of Empirix, Inc. in the United States and other countries.

Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software

Retrieved on: 
Thursday, January 21, 2021

They were migrating their entire workforce to a work-from-home model and wanted assurance that their new Five9 contact center system was functioning as it should for remote workers.

Key Points: 
  • They were migrating their entire workforce to a work-from-home model and wanted assurance that their new Five9 contact center system was functioning as it should for remote workers.
  • "This was the smoothest launch of ANY system deployment that I've been a part of," said Shane Triplett, Dialer Administrator of CEHE.
  • Empirix finished their testing in the same amount of time it would have taken us to create a manual test plan."
  • Empirix is a registered trademark of Empirix, Inc. in the United States and other countries.

Nubeva TLS Decryption Solution Licensed by Empirix

The agreement allows Empirix to embed Nubevas TLS 1.3 decryption technology into their 5G monitoring solutions so that telecommunication providers can continue to have the visibility they need to operate their networks.

Key Points: 
  • The agreement allows Empirix to embed Nubevas TLS 1.3 decryption technology into their 5G monitoring solutions so that telecommunication providers can continue to have the visibility they need to operate their networks.
  • The multi-year agreement strategically positions Nubeva to capitalize on the expected 40% year-over-year growth of the global 5G services market.
  • Nubevas TLS 1.3 decryption solution is available now as a part of their flagship Symmetric Key Intercept technology.
  • Nubeva re-imagined TLS visibility and created a new solution for the modern era of strong encryption in dynamic and distributed compute environments.

Empirix Extends Voice Quality Testing and Monitoring Solution to Work-From-Home Environments With the Release of Hammer Ohm

Retrieved on: 
Wednesday, September 2, 2020

BOSTON, Sept.2, 2020 /PRNewswire/ -- Empirix Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm, an automated voice quality and customer experience test and monitoring solution for work-from-home environments.

Key Points: 
  • BOSTON, Sept.2, 2020 /PRNewswire/ -- Empirix Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm, an automated voice quality and customer experience test and monitoring solution for work-from-home environments.
  • Hammer Ohm extends the testing and monitoring capabilities of the well-known Hammer portfolio to include work-from-home environments, empowering Contact Center Operations and Customer Experience teams to deliver a seamless customer experience regardless of workforce location.
  • Decades of voice quality testing and monitoring expertise have been engineered into Hammer Ohm, giving operations teams the unique ability to test from both the agent and customer perspectives.
  • One proprietary capability of Hammer Ohm is VoiceRNA scoring, which compares the voice quality of recorded calls against an optimal recording sample.

Empirix Extends Voice Quality Testing and Monitoring Solution to Work-From-Home Environments With the Release of Hammer Ohm

Retrieved on: 
Wednesday, September 2, 2020

BOSTON, Sept.2, 2020 /PRNewswire/ -- Empirix Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm, an automated voice quality and customer experience test and monitoring solution for work-from-home environments.

Key Points: 
  • BOSTON, Sept.2, 2020 /PRNewswire/ -- Empirix Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm, an automated voice quality and customer experience test and monitoring solution for work-from-home environments.
  • Hammer Ohm extends the testing and monitoring capabilities of the well-known Hammer portfolio to include work-from-home environments, empowering Contact Center Operations and Customer Experience teams to deliver a seamless customer experience regardless of workforce location.
  • Decades of voice quality testing and monitoring expertise have been engineered into Hammer Ohm, giving operations teams the unique ability to test from both the agent and customer perspectives.
  • One proprietary capability of Hammer Ohm is VoiceRNA scoring, which compares the voice quality of recorded calls against an optimal recording sample.

Hammer Fiber Optics Holdings Corp Rolls Out HammerCall – Conferencing and Collaboration

Retrieved on: 
Thursday, August 27, 2020

NEW YORK, Aug. 27, 2020 (GLOBE NEWSWIRE) -- Hammer Fiber Optics Holdings Corp (OTCQB: HMMR) subsidiary 1stPoint Communications rolled out its new HammerCall application suite.

Key Points: 
  • NEW YORK, Aug. 27, 2020 (GLOBE NEWSWIRE) -- Hammer Fiber Optics Holdings Corp (OTCQB: HMMR) subsidiary 1stPoint Communications rolled out its new HammerCall application suite.
  • The basic version is free to use, clients will have an easy signup process using a web portal.
  • Hammer will continue to leverage its status as a mobile operator to deliver best in class applications.
  • Hammer Fiber Optics Holdings Corp. (OTCQB:HMMR) is a telecommunications company investing in the future of wireless technology.

COVID-19 Impacts: Automated Software Quality Market will Accelerate at a CAGR of about 5% through 2020-2024|Adoption of Automated Software Quality for Mobile Application to Boost Growth|Technavio

Retrieved on: 
Wednesday, August 5, 2020

Our automated software quality market report covers the following areas:

Key Points: 
  • Our automated software quality market report covers the following areas:
    This study identifies the emergence of cloud-based software testing services as one of the prime reasons driving the automated software quality market growth during the next few years.
  • We provide a detailed analysis of around 25 vendors operating in the automated software quality market, including some of the vendors such as Empirix Inc., froglogic GmbH, International Business Machines Corp., Micro Focus International Plc, Microsoft Corp., Perforce Software Inc., SmartBear Software Inc., Tricentis GmbH, and Worksoft Inc.
  • Backed with competitive intelligence and benchmarking, our research reports on the automated software quality market are designed to provide entry support, customer profile and M&As as well as go-to-market strategy support.
  • Register for a free trial today and gain instant access to 17,000+ market research reports.

Telecom Service Assurance Market Worth $9.4 Billion by 2025 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Wednesday, July 22, 2020

Performance monitoring tool manages end-to end performance and the QoS of complex telecom networks for mobile, fixed, IP and OTT services.

Key Points: 
  • Performance monitoring tool manages end-to end performance and the QoS of complex telecom networks for mobile, fixed, IP and OTT services.
  • In the Telecom Service Assurance Market by operator type, mobile operators are expected to record the higher CAGR during the forecast period.
  • Due to increased competition, the mobile operator focuses on network, service, and end-user related data to deliver optimal service performance and customer experience management.
  • North America is expected to hold the largest market size in the global Telecom Service Assurance Market during the forecast period.