Moderation system

Modere Named to Newsweek’s Top 100 Most Loved Workplaces for 2022

Retrieved on: 
Monday, October 10, 2022
General Health, Vitamins, Supplements, Other Health, Health, Fitness & Nutrition, Comparative election campaign communication research, Dietary supplement, Culture, EMEA, Love, Research, Technology, Glassdoor, Number Five, EWG, Workplace, BPI, EPA, Beauty, Capital Group Companies, COVID-19, Â, Solution, Management, Creative industries, Pharmaceutical industry, Google, L.L.C, Moderation system, Newsweek

It is truly an honor to be named a Most Loved Workplace by Newsweek and to know that our team members feel engaged and motivated, expressed Asma Ishaq, Modere Chief Executive Officer.

Key Points: 
  • It is truly an honor to be named a Most Loved Workplace by Newsweek and to know that our team members feel engaged and motivated, expressed Asma Ishaq, Modere Chief Executive Officer.
  • For the full list of Newsweeks Most Loved Workplaces for 2022, click here .
  • Modere is a portfolio company of Z Capital Partners, L.L.C., the private equity fund management arm of Z Capital Group, L.L.C.
  • BPIs research proves that Most Loved Workplaces produce 3-4 times better customer service, employee performance, and retention than companies not loved by their employees.

The Meet Group and Spectrum Labs Announce Groundbreaking Safety Actions Aimed at Improving Livestreaming Moderation

Retrieved on: 
Tuesday, July 27, 2021
Social media, Other Communications, Mobile Entertainment, Technology, Audio, Video, Communications, Women, Teens, MEN, Other Technology, Software, Entertainment, Consumer, Internet, Mobile, Wireless, Articles, Digital media, Internet, Internet broadcasting, Livestreaming, New media, Streaming, The Meet Group, Moderation system, League of Legends, Gamemaster, Spectrum, The Meet Group, Spectrum Labs, THE MEET GROUP, SPECTRUM LABS

Social, Dating, and Gaming companies are leaning into livestreaming video to drive community engagement, said Justin Davis, CEO, Spectrum Labs.

Key Points: 
  • Social, Dating, and Gaming companies are leaning into livestreaming video to drive community engagement, said Justin Davis, CEO, Spectrum Labs.
  • User safety is fundamental to what we do and effective moderation of livestreaming video requires effective moderation of all aspects of the stream, including voice, text chat, and video, said Geoff Cook, CEO of The Meet Group and co-CEO ParshipMeet Group.
  • The combination of Spectrum Labs technology and moderation solutions with our leading safety standards and processes create what we believe is a model that others in the livestreaming video industry may look to follow.
  • The Meet Group and Spectrum Labs are partnering to record content at the right time and proactively and cost-effectively detect toxicity, improve accuracy for moderators, and expand safety measures for users.

Facebook To Pay $52 Million To Class Of Content Moderators

Retrieved on: 
Friday, July 23, 2021
World Wide Web, Software, Computing, Social information processing, Facebook, Social media, Moderation system

The award also establishes a $52 million fund for ongoing mental health treatment and other payments to class members.

Key Points: 
  • The award also establishes a $52 million fund for ongoing mental health treatment and other payments to class members.
  • "This settlement provides immediate change, and real financial compensation for content moderators.
  • We are very proud that we were able to work with Facebook to reach this result for the content moderators" said Steve Williams of the Joseph Saveri Law Firm, one of the lead counsel for the class.
  • Above and beyond this compensation, Facebook has agreed to take significant measures to provide U.S.-based content moderators employed by Facebook's vendors with a safer work environment.

Tribe Attracts $7.5m from Global Investors as Demand Explodes for Its Community Platform

Retrieved on: 
Tuesday, June 29, 2021
Articles, Computing, Software, Cloud applications, Software distribution, Community building, Online community, Social information processing, Virtual reality, Software as a service, Analytics, Moderation system

Tribe customers have grown 400% year on year as SaaS and technology sectors adopt a community-based engagement approach for their customers.

Key Points: 
  • Building an online community is less about technology and more about creating a network and sense of belonging.
  • A community manager with no coding knowledge should be able to bring up their community with Tribe in hours and not months."
  • The core platform solves the most complex parts of an online community that includes member management, feed, notifications, moderation, analytics, and security.
  • Tribe is a community platform designed to empower the customer communities of SaaS companies.

Survey: Nearly Half of Americans Quickly Lose Trust in a Brand If Exposed to Toxic or Fake User-Generated Content on Its Channels

Retrieved on: 
Tuesday, June 29, 2021
Data management, Other Retail, Technology, Marketing, Advertising, Communications, Social media, Security, Retail, Software, Internet, Product management, Social media, Brand, Moderation system, Collaboration, Marketing, Articles

More than 40% of respondents will disengage from a brands community after as little as one exposure to toxic or fake UGC, while 45% say they will lose all trust in a brand.

Key Points: 
  • More than 40% of respondents will disengage from a brands community after as little as one exposure to toxic or fake UGC, while 45% say they will lose all trust in a brand.
  • On the flip side, when a brand engages with a customer online (e.g.
  • liking a social media post or responding to a review/comment) it has a positive effect on their relationship with that company.
  • The benefits of tech-assisted human content moderation are unmatched and essential for obtaining and sustaining customer trust.

Oversight Board Upholds Former U.S. President Donald Trump's Suspension from Facebook and Instagram; Finds Facebook Failed to Impose Proper Penalty

Retrieved on: 
Wednesday, May 5, 2021
Software, Operating systems, Computing, Facebook, Universal Windows Platform apps, Trumpism, Oversight board, Moderation system, Instagram, Donald Trump, Criticism of Facebook

Facebook\'s decision to suspend the President on January 7 was the right one.

Key Points: 
  • Facebook\'s decision to suspend the President on January 7 was the right one.
  • "\nWhile the Board concluded that Mr. Trump should have been suspended from Facebook and Instagram, it also found that Facebook failed to impose a proper penalty.
  • "\nWithin six months of the Board\'s decision, Facebook must reexamine this arbitrary penalty and impose one consistent with its own rules.
  • The Oversight Board is focused on addressing some of the most significant content moderation decisions on Facebook and Instagram that are referred by both users and Facebook.\n'

Oversight Board Upholds Former U.S. President Donald Trump's Suspension from Facebook and Instagram; Finds Facebook Failed to Impose Proper Penalty

Retrieved on: 
Wednesday, May 5, 2021
Software, Operating systems, Computing, Facebook, Universal Windows Platform apps, Trumpism, Oversight board, Moderation system, Instagram, Donald Trump, Criticism of Facebook

Facebook\'s decision to suspend the President on January 7 was the right one.

Key Points: 
  • Facebook\'s decision to suspend the President on January 7 was the right one.
  • "\nWhile the Board concluded that Mr. Trump should have been suspended from Facebook and Instagram, it also found that Facebook failed to impose a proper penalty.
  • "\nWithin six months of the Board\'s decision, Facebook must reexamine this arbitrary penalty and impose one consistent with its own rules.
  • The Oversight Board is focused on addressing some of the most significant content moderation decisions on Facebook and Instagram that are referred by both users and Facebook.\n'

Clarifai protects global online community against offensive images, videos, and text content

Retrieved on: 
Tuesday, March 23, 2021
Clarifai, Internet censorship, Moderation system, Not safe for work, Information technology, Internet, Computing

Clarifai will help the company moderate their image, video, and text content and protect their global online community from negativity.

Key Points: 
  • Clarifai will help the company moderate their image, video, and text content and protect their global online community from negativity.
  • "We are happy that CheckMarc has chosen Clarifai to protect its growing online community and brand with AI-automated content moderation," said Matt Zeiler, Clarifai's CEO and Founder.
  • "By using our 'not safe for work' (NSFW) model, they can filter unwanted content in images, video, and text 100x faster than human moderators and with greater accuracy."
  • Clarifai is a leading provider of artificial intelligence for unstructured image, video, and text data.

TELUS International Ranked a Leader in NelsonHall Social Media CX Services NEAT Assessment

Retrieved on: 
Thursday, March 18, 2021
Data management, Communications, Technology, Social media, Software, Internet, Telus, Telus International, S&P/TSX 60, Companies, CX, Moderation system, Economy of Canada, Telecommunications in Canada, TELUS International, NelsonHall

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced it has been named a Leader in NelsonHalls Evaluation & Assessment Tool (NEAT) for Social Media CX Services .

Key Points: 
  • TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced it has been named a Leader in NelsonHalls Evaluation & Assessment Tool (NEAT) for Social Media CX Services .
  • TELUS International was ranked a Leader across all three areas evaluated: content moderation and trust and safety; online reputation management; and customer care and sales.
  • TELUS Internationals large-scale investments in content moderation and data annotation services highlight a strategic approach to address the markets needs, said Ivan Kotzev, Lead Analyst, CX Services at NelsonHall.
  • Notable is TELUS Internationals strategic presence in social media services for the expanding and increasingly regulated German/DACH markets and its abilities to support multilingual programs at scale.

Alorica Named a Leader for Content Moderation, Trust and Safety in NelsonHall’s 2021 Social Media CX Services NEAT Assessment

Retrieved on: 
Tuesday, February 2, 2021
VoIP, Software, Networks, Internet, Social media, Professional services, Data management, Technology, Security, Communications, Consulting, Telecommunications, Marketing, Services marketing, Product management, Brand management, Business, Customer service, CX, Moderation system, Customer experience, NelsonHall, Alorica

Alorica Inc. , a global customer experience (CX) provider, has been identified as a Leader in NelsonHalls 2021 NEAT vendor evaluation for Social Media CX Services for Content Moderation, Trust and Safety.

Key Points: 
  • Alorica Inc. , a global customer experience (CX) provider, has been identified as a Leader in NelsonHalls 2021 NEAT vendor evaluation for Social Media CX Services for Content Moderation, Trust and Safety.
  • In todays always-on digital world, social media customer care, content moderation , online reputation management and online fraud protection have become critical to the overall customer experience, said Chris Crowley, Chief Commercial Officer at Alorica.
  • We handle nearly a billion social CX interactions annually for our global clients across their social networks, customer reviews, online forums and other platforms, bolstering brand safety as a result.
  • Aloricas trust, safety and moderation practice addresses these requirements through a combination of scale, specialized services, employee wellness and resilience expertise, and investment in continuous training.