Noble Systems Corporation

Accutech Systems LLC is now Cheetah Inc.

Retrieved on: 
Wednesday, February 22, 2023

MUNCIE, Ind., Feb. 22, 2023 /PRNewswire/ -- The company that makes Cheetah trust accounting and wealth management software now has a new name and new look.

Key Points: 
  • What had been Accutech Systems LLC is now Cheetah Inc. ( www.cheetahinc.com ).
  • The change reflects the company's enhanced commitment to its flagship product, Cheetah, a platform that helps professionals monitor and manage trusts, investments, and more, according to Cheetah Inc.
  • Cheetah Inc. is a subsidiary of Muncie-based Accutech Systems Corporation (ASC).
  • Accutech Systems Corporation also owns Moneytree financial planning software, FiCrowd community engagement software, and Intersection marketing agency.

World Leader in Enterprise Workforce Optimization Solutions, Alvaria, Welcomes Senior Operating Business Executive Frank Ciccone, Chief Revenue Officer

Retrieved on: 
Monday, November 28, 2022

Alvaria, Inc. is pleased to announce Frank Ciccone has been named Chief Revenue Officer.

Key Points: 
  • Alvaria, Inc. is pleased to announce Frank Ciccone has been named Chief Revenue Officer.
  • View the full release here: https://www.businesswire.com/news/home/20221128005533/en/
    Alvaria welcomes industry veteran Frank Ciccone as Chief Revenue Officer (Photo: Business Wire)
    Frank brings a history of success in optimizing strategy, organizations, and go-to-market models that enable significant growth.
  • He was instrumental in leading their transformation from a premise-based hardware company to a cloud first software and subscription firm.
  • We are the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM) solutions.

Enterprise CCaaS Leader, Alvaria, Expands Customer Cloud Choice by the Deployment of Alvaria Cloud in Google Cloud Platform (GCP)

Retrieved on: 
Tuesday, September 13, 2022

Today, Alvaria, Inc. is pleased to announce the successful deployment of Alvaria Cloud in Google Cloud Platform (GCP).

Key Points: 
  • Today, Alvaria, Inc. is pleased to announce the successful deployment of Alvaria Cloud in Google Cloud Platform (GCP).
  • Adding GCP to their current offerings of AWS and Azure expands the available public cloud options Alvaria provides to support customer experience (CX) and employee engagement (EX) strategies.
  • As an enterprise CCaaS vendor, Alvaria now provides industry leading support to help enterprise brands with complex and specific configuration requirements evolved to meet the needs of rapidly evolving customer expectations.
  • ALVARIA.

Global Cloud-Based Contact Center Infrastructure Market Report 2021-2022 Featuring 12 Vendor Categories, 10 Product Features, 7 Platform Features and 5 WFO/WEM Applications - ResearchAndMarkets.com

Retrieved on: 
Friday, October 22, 2021

The "2021-2022 Cloud-Based Contact Center Infrastructure Product and Market Report" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "2021-2022 Cloud-Based Contact Center Infrastructure Product and Market Report" report has been added to ResearchAndMarkets.com's offering.
  • The report provides a detailed analysis of the vendors, products, functional capabilities and pricing.
  • The Report examines the competitive landscape and the business, market and technology trends driving this fast-growing and increasingly vital IT segment.
  • This means that CBCCI capabilities will be used by a large percentage of knowledge workers far beyond the contact center.

CX Tech Leader, Alvaria, Inc. Announces Complete Integration of Recent Aspect and Noble Systems Acquisitions

Retrieved on: 
Monday, September 13, 2021

Since the announced combination in May 2021, the company has seamlessly transitioned, without interruption, to a fully integrated, best-of-breed solution set.

Key Points: 
  • Since the announced combination in May 2021, the company has seamlessly transitioned, without interruption, to a fully integrated, best-of-breed solution set.
  • Tomorrow, September 14th, the ACE event, Come Together, kicks off with a keynote by President and CEO Patrick Dennis.
  • Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM) solutions.
  • ALVARIA.

Alvaria Inherits The Forum Award Wins for Aspect Software and Noble Systems

Retrieved on: 
Monday, May 24, 2021

In February and March 2020, Aspect Software and Hoist accelerated a six-month roll-out plan of the Aspect Via Platform into just 11 days.

Key Points: 
  • In February and March 2020, Aspect Software and Hoist accelerated a six-month roll-out plan of the Aspect Via Platform into just 11 days.
  • Alvaria celebrates Noble Systems' long-term relationship with Capquest leading to the win in the workforce optimisation category with the Noble Gamification and Noble ShiftTrack workforce management solutions.
  • Were proud that The Forum has recognised Capquests strong, collaborative and creative partnership with Noble Systems.
  • Alvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions.

Noble IVR Virtual Assistant with Automated Callback Services Named a 2021 CUSTOMER Product of the Year

Retrieved on: 
Wednesday, March 17, 2021

ATLANTA, March 17, 2021 /PRNewswire-PRWeb/ -- Noble Systems Corporation , a global leader in omnichannel contact center technology solutions, is the recipient of TMC's "2021 CUSTOMER Product of the Year Award" for Noble IVR Virtual Assistant .

Key Points: 
  • ATLANTA, March 17, 2021 /PRNewswire-PRWeb/ -- Noble Systems Corporation , a global leader in omnichannel contact center technology solutions, is the recipient of TMC's "2021 CUSTOMER Product of the Year Award" for Noble IVR Virtual Assistant .
  • Noble IVR Virtual Assistant offers relief for companies dealing with high inbound call volumes and limited agent resources.
  • Noble IVR VA extends the functionality to help provide a better customer experience, adding the benefits of advanced Automated Callback features.
  • "Its IVR Virtual Assistant solution to automate response processing has proven deserving of this elite status and I look forward to continued innovation from Noble in 2021 and beyond."

Zappix Launches Six More Visual IVR and Digital Self-Service Customers in 2021

Retrieved on: 
Wednesday, March 3, 2021

3, 2021 /PRNewswire-PRWeb/ -- Zappix, the leading Visual IVR and Mobile On-Demand Digital Self-Service solutions provider, announced it has launched solutions for six more customers since the beginning of 2021, including Visual IVR, Digital Patient Engagement, and its new Back To Work solution for daily health assessment monitoring and tracking on-site employee attendance during the COVID-19 pandemic.

Key Points: 
  • 3, 2021 /PRNewswire-PRWeb/ -- Zappix, the leading Visual IVR and Mobile On-Demand Digital Self-Service solutions provider, announced it has launched solutions for six more customers since the beginning of 2021, including Visual IVR, Digital Patient Engagement, and its new Back To Work solution for daily health assessment monitoring and tracking on-site employee attendance during the COVID-19 pandemic.
  • "Digital Transformation is key to success in the modern marketplace, and Zappix digital self-service solutions are helping our customers transform quickly and effectively."
  • The solutions being leveraged by the new customers include the flagship Zappix solution, Visual IVR.
  • Zappix delivers Mobile On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA).

Simply Business Boosts Agent Engagement and Coaching with Noble Gamification

Retrieved on: 
Thursday, February 25, 2021

ATLANTA, Feb. 25, 2021 /PRNewswire-PRWeb/ -- Noble Systems Corporation , a global leader in omnichannel contact center technology solutions, is happy to announce that Simply Business , one of the UK's largest business insurance providers, has chosen Noble Gamification to drive agent engagement and ensure consistency of coaching and incentives across their different teams.

Key Points: 
  • ATLANTA, Feb. 25, 2021 /PRNewswire-PRWeb/ -- Noble Systems Corporation , a global leader in omnichannel contact center technology solutions, is happy to announce that Simply Business , one of the UK's largest business insurance providers, has chosen Noble Gamification to drive agent engagement and ensure consistency of coaching and incentives across their different teams.
  • The flexible environment supports integration with existing systems, so that Simply Business could easily 'bolt on' gamification to the contact center platform already in place.
  • Simply Business' journey with Noble Gamification began with putting 50% of their agents on the platform.
  • One of the key advantages of Noble Gamification for Simply Business is that they are able to maintain consistency across every team.

Noble Systems Provides Inbound and IVR Solutions to Help SPT Improve Independence of Disabled and Elderly Passengers

Retrieved on: 
Thursday, February 18, 2021

SPT is the largest of Scotland's seven Regional Transport Partnerships and is responsible for planning and coordinating regional transport in Strathclyde, Scotland.

Key Points: 
  • SPT is the largest of Scotland's seven Regional Transport Partnerships and is responsible for planning and coordinating regional transport in Strathclyde, Scotland.
  • SPT was looking for a more advanced contact center solution to help support its organization and better serve its customers.
  • SPT has recently implemented Noble Inbound 100 which integrates a powerful Inbound solution with Email and SMS.
  • Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, Analytics, and Gamification technologies.