Whatfix | Jotup

Whatfix Positioned as a Leader (fourth consecutive year) and a Star Performer in Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023

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Thursday, September 21, 2023

SAN JOSE, Calif. & BANGALORE, India, Sept. 21, 2023 /PRNewswire/ -- Whatfix, the global leader in digital adoption platforms, today announced that it has been named a Leader for the fourth consecutive year and a Star Performer for the second time (for demonstrating the greatest year-on-year positive movement on the PEAK Matrix) in the Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023 released by Everest Group, a global research firm.

Key Points:

Earlier in the year, Whatfix was the only DAP vendor to be named as a Leader in the inaugural Workplace Employee Experience Management (WEEM) Platforms PEAK Matrix® by the Everest Group.
We are excited to see that Whatfix is the only DAP provider leading two of the Everest Group PEAK Matrix® Reports (WEEM and DAP).
Everest Group pointed out that Whatfix has revamped its pricing and packaging model to enhance scalability and flexibility for enterprises.
For the 2023 report, Everest Group evaluated 23 digital adoption platform (DAP) software providers.

Whatfix provides data-driven Digital Adoption Solutions on the Microsoft Azure Marketplace

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Tuesday, June 13, 2023

Microsoft Teams, Microsoft, Organization, Investment, Microsoft Azure, Microsoft Dynamics 365, ROI, DAP, Online shopping, Video game, Azure, Whatfix

BANGALORE, India, June 13, 2023 /PRNewswire/ -- Whatfix , a leader in digital adoption platforms (DAP), today announced an expansion of its collaboration with Microsoft with its listing on the Azure Marketplace , aimed at providing data-driven digital adoption solutions to joint customers.

Key Points:

BANGALORE, India, June 13, 2023 /PRNewswire/ -- Whatfix , a leader in digital adoption platforms (DAP), today announced an expansion of its collaboration with Microsoft with its listing on the Azure Marketplace , aimed at providing data-driven digital adoption solutions to joint customers.
The listing will enable global enterprises on the Microsoft Azure cloud to access and deploy solutions from Whatfix that meets their business needs.
Since 2021, Whatfix has collaborated with Microsoft to provide fully integrated, complete digital adoption solutions for Microsoft Dynamics 365 and Microsoft Teams, enabling customers to use these applications more effectively and efficiently.
"Through Microsoft Azure Marketplace, customers around the world can easily find, buy, and deploy partner solutions they can trust, all certified and optimized to run on Azure," said Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp. "We're happy to welcome Whatfix to the growing Azure Marketplace ecosystem."

Whatfix Launches Enterprise Insights and AI Features. Reimagines The Future Of AI-Driven Digital Adoption Platforms (DAP)

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Tuesday, May 9, 2023

SAN JOSE, Calif. and BANGALORE, India, May 9, 2023 /PRNewswire/ -- Whatfix , the global digital adoption platforms (DAP) leader, announced the launch of its new product, Enterprise Insights.

Key Points:

SAN JOSE, Calif. and BANGALORE, India, May 9, 2023 /PRNewswire/ -- Whatfix , the global digital adoption platforms (DAP) leader, announced the launch of its new product, Enterprise Insights.
Continuing its rapid innovation, Whatfix is evolving its Product Analytics offering into new enterprise-centric analytics capabilities and processes with Enterprise Insights.
Powered by the concept of userization , Enterprise Insights enables organizations to track, visualize, and analyze applications, processes (across apps), and enterprise-level adoption and engagement data.
Whatfix is building AI to empower people with a "human-in-the-middle" approach, ensuring that humans remain in control of AI.

Whatfix Launches Product Analytics, Building on 2022 Success

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Thursday, February 9, 2023

SAN JOSE, Calif. and BANGALORE, India, Feb. 9, 2023 /PRNewswire/ -- Whatfix, the global digital adoption platform (DAP) market leader, today announced its recently launched new product line Product Analytics, which enables organizations to track, visualize, and analyze user engagement and behavior data with seamless instrumentation ensuring no-code event tracking and data consistency. While previously, product analytics was built for software vendors, Whatfix extends this capability to software buyers as well. Since its launch, in the last two quarters, Product Analytics has seen approximately 200% quarter-on-quarter (QoQ) revenue growth and has been adopted by 100+ customers including large enterprises like Cisco and UPS.

Key Points:

While previously, product analytics was built for software vendors, Whatfix extends this capability to software buyers as well.
Whatfix Product Analytics, empowers software owners to independently implement end-to-end analytics from tracking to insights, eliminating engineering dependency.
Whatfix developed Product Analytics to help enterprises gain competitive advantage by creating better software experiences, a more proficient workforce, and optimized digital operations," said Khadim Batti, Whatfix CEO and co-founder.
Whatfix is now a multi-product company selling both, Digital Adoption Platform Solutions and Product Analytics, and has several innovative products underway, keeping the principles of userization at the core of product development.

Whatfix ISV Partnership Program Grows Rapidly, Empowering Software Providers to Deliver Better User Experience and Accelerate Customer Adoption

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Thursday, January 12, 2023

SAN JOSE, Calif. and BENGALURU, India, Jan. 12, 2023 /PRNewswire/ -- Whatfix, the global leader in the digital adoption platforms (DAP) space, today announced the expansion and strong growth of the Whatfix Independent Software Vendor (ISV) Partnership Program. Whatfix has established strategic partnerships with software vendors including SAP, Guidewire, Bullhorn, IBS Software, and Icertis to help their customers accelerate user adoption.

Key Points:

Whatfix has established strategic partnerships with software vendors including SAP, Guidewire, Bullhorn, IBS Software, and Icertis to help their customers accelerate user adoption.
This program supports Whatfix partners by streamlining digital journeys for software users, reducing costs, increasing productivity, and providing a better overall user experience.
Software vendors can benefit from the Whatfix ISV Partner Program by accelerating their product adoption, enhancing user experience, reducing support queries, and driving change management.
For more information on Whatfix and the ISV Partnership Program, including how to join, please visit whatfix.com .

Whatfix Recognized in 2022 Gartner® Market Guide for Digital Adoption Platforms

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Thursday, September 29, 2022

Berkshire Hathaway, Adoption, Publication, Organization, CEO, Technology, DAP, SAN, Research, Pampered Chef, Fortune 500, DNA, Video game, Mobile phone, Online shopping, Software, Gartner, Whatfix

SAN JOSE, Calif. and India, Sept. 29, 2022 /PRNewswire/ -- Whatfix, the global leader in the digital adoption platforms (DAP) space, has been recognized in the 2022 Gartner Market Guide for Digital Adoption Platforms 2022[1].

Key Points:

SAN JOSE, Calif. and India, Sept. 29, 2022 /PRNewswire/ -- Whatfix, the global leader in the digital adoption platforms (DAP) space, has been recognized in the 2022 Gartner Market Guide for Digital Adoption Platforms 2022[1].
We trust Gartner Market Guide for Digital Adoption Platforms complement the ratings that Whatfix continues to receive in Gartner peer reviews .
Click here to read 2022 Gartner Market Guide for Digital Adoption Platforms.
[1] Gartner Market Guide for Digital Adoption Platforms, Melissa Hilbert, Maria Marino, Stephen Emmott, 14th September 2022.

Higher Logic Vanilla Introduces New Product Brand and Robust Community Software Capabilities

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Thursday, May 12, 2022

Higher Logic , the leading cloud-based community platform, is reinforcing its commitment to creating more meaningful relationships for organizations and their customers with the launch of a refreshed Higher Logic Vanilla product brand and new software capabilities.

Key Points:

Higher Logic , the leading cloud-based community platform, is reinforcing its commitment to creating more meaningful relationships for organizations and their customers with the launch of a refreshed Higher Logic Vanilla product brand and new software capabilities.
Higher Logics purpose is to connect people, knowledge, and ideas to improve lives and organizations, says Kevin Boyce, CEO of Higher Logic.
Following the acquisition of Vanilla Forums last year, Higher Logic has continued to accelerate innovation for our customers and their end users to increase engagement and build connections.
In addition to these recent integrations, Higher Logic Vanilla is expanding its features with a new visual layout editing experience that allows the user to easily create community pages that are unique to each customers brand.

Whatfix Acquires Leap.is to Expand Mobile Capabilities

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Monday, April 18, 2022

SAN JOSE, Calif., April 18, 2022 /PRNewswire/ -- Whatfix, the global leader in the digital adoption platforms (DAP) space, today announced the acquisition of Leap.is (previously Jiny.io), a mobile-first onboarding and assistance platform that brings the value of digital adoption platforms to mobile applications. The deal marks Whatfix's first mobile DAP product focused acquisition, as well as its largest M&A deal so far.

Key Points:

The acquisition will augment the company's platform by extending Whatfix's mobile capabilities.
"The shift to mobile is one of the most important business dynamics of recent years, especially amid the expansion of remote work," said Khadim Batti, CEO and cofounder of Whatfix.
"We're eager to bring on the Leap team to augment our mobile capabilities and to sharpen our focus on this absolutely essential segment."
"Whatfix is the industry leading Digital Adoption platform (DAP) and we are thrilled to join forces with Whatfix to help extend its DAP leadership to mobile," said Kushargra Sinha, CEO & cofounder, Leap.

Whatfix Acquires Leap.is to Expand Mobile Capabilities

Retrieved on:

Monday, April 18, 2022

SAN JOSE, Calif., April 18, 2022 /PRNewswire/ -- Whatfix, the global leader in the digital adoption platforms (DAP) space, today announced the acquisition of Leap.is (previously Jiny.io), a mobile-first onboarding and assistance platform that brings the value of digital adoption platforms to mobile applications. The deal marks Whatfix's first mobile DAP product focused acquisition, as well as its largest M&A deal so far.

Key Points:

The acquisition will augment the company's platform by extending Whatfix's mobile capabilities.
"The shift to mobile is one of the most important business dynamics of recent years, especially amid the expansion of remote work," said Khadim Batti, CEO and cofounder of Whatfix.
"We're eager to bring on the Leap team to augment our mobile capabilities and to sharpen our focus on this absolutely essential segment."
"Whatfix is the industry leading Digital Adoption platform (DAP) and we are thrilled to join forces with Whatfix to help extend its DAP leadership to mobile," said Kushargra Sinha, CEO & cofounder, Leap.

Whatfix Partners with Duck Creek Technologies to Enhance Insurance Carriers' Claims Management Software Experience

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Monday, March 7, 2022

The partnership aims to enhance the user experience for insurance carriers' claims handlers using Duck Creek Claims, while accelerating claims processing time and saving on compliance costs.

Key Points:

The partnership aims to enhance the user experience for insurance carriers' claims handlers using Duck Creek Claims, while accelerating claims processing time and saving on compliance costs.
Whatfix's Digital Adoption Platform (DAP) integrates seamlessly with Duck Creek Claims to provide contextual information within the platform, enabling users to navigate claims processes without ever leaving the application.
Duck Creek Claims is a comprehensive claims management solution that helps insurers manage the entire claims lifecycle.
Duck Creek Technologies (Nasdaq: DCT) is a leading provider of core system solutions to the P&C and general insurance industry.