Information Today

Mindbreeze is Included Again in the 2024 KMWorld Top 100 Companies Impacting Knowledge Management

Retrieved on: 
Wednesday, March 13, 2024

Mindbreeze , a leading provider of appliances, cloud services, and innovative generative AI solutions, was recognized once again in this year's KMWorld 100 Companies That Matter in Knowledge Management 2024.

Key Points: 
  • Mindbreeze , a leading provider of appliances, cloud services, and innovative generative AI solutions, was recognized once again in this year's KMWorld 100 Companies That Matter in Knowledge Management 2024.
  • This year's list, selected by KMWorld, focuses on 100 unique vendors paving the way in the knowledge management space.
  • "Mindbreeze is excited to be included once again by KMWorld as a top 100 company in knowledge management.
  • Being included in this report fuels us to continue our success and grow more within the knowledge management space, bringing relevant information to the forefront faster than ever."

Pryon Named as One of KMWorld's 100 Companies That Matter in Knowledge Management

Retrieved on: 
Wednesday, April 3, 2024

RALEIGH, N.C., April 3, 2024 /PRNewswire/ -- Pryon, a knowledge AI platform, today announced that the company has been listed as one of KMWorld's 100 Companies That Matter in Knowledge Management. This year's list acknowledges companies that are pioneering a new era of knowledge management and Pryon was recognized for its best-in-class solution, which turns vast quantities of critical, fragmented, and rapidly changing content into accurate, timely, and verifiable answers.

Key Points: 
  • RALEIGH, N.C., April 3, 2024 /PRNewswire/ -- Pryon , a knowledge AI platform, today announced that the company has been listed as one of KMWorld's 100 Companies That Matter in Knowledge Management.
  • "Our work is grounded in the belief that an AI-based platform that prioritizes accuracy and security can revolutionize how enterprises tackle knowledge management.
  • "Companies such as Pryon are wonderful examples of leaders that are helping organizations unlock the power of knowledge in innovative and creative ways.
  • For more information about Pryon, please visit https://pryon.com
    For the full list of 100 Companies That Matter in Knowledge Management, please visit https://kmworld.com

Openstream.ai Gets Key Patent for Multimodal AI-Driven Digital Twins of Humans to Scale Access to Experts

Retrieved on: 
Tuesday, March 26, 2024

BRIDGEWATER, N.J., March 26, 2024 /PRNewswire/ -- Openstream.ai, the leading provider of neuro-symbolic, plan-based multimodal Conversational AI platform and solutions for visionaries, today announced the expansion of  its multimodality patent portfolio with the issuance of the patent entitled "System and Method for Automated Digital Twin Behavior Modeling for Multimodal Conversations." This patented approach gives the visionary clients of its platform Eva™ (Enterprise Virtual Assistant)  the ability to deploy advanced virtual assistants that are digital twins of human experts with their knowledge and unique personas that can engage in empathetic, hallucination-free natural conversations with end-users.

Key Points: 
  • Digital Twins of Experts can take the form of AI Avatars, AI Virtual, or AI Voice agents on any channel or engage in any language to collaborate with end-users to help them achieve their goals.
  • This allows an enterprise to scale and deploy twins to support customer service, employee help desk, or co-pilot use cases as needed 24/7/365.
  • "The ability to build and deploy Digital Twins of Expert humans in the enterprise has been the holy grail of AI endeavors within the expert community for several decades.
  • The use of digital twins in various business sectors is expected to boom in the next few years.

Cambridge Semantics named to the esteemed list of Companies that Matter in Knowledge Management

Retrieved on: 
Tuesday, March 19, 2024

BOSTON, March 18, 2024 /PRNewswire-PRWeb/ -- Cambridge Semantics, Inc., the leading knowledge graph platform company and creator of the Knowledge Guru application, announced it has been named to KMWorld's acclaimed list of '100 Companies That Matter in Knowledge Management 2024.'

Key Points: 
  • Cambridge Semantics is honored to be recognized by KMWorld as a pivotal company shaping the future of how knowledge is harnessed.
  • BOSTON, March 18, 2024 /PRNewswire-PRWeb/ -- Cambridge Semantics, Inc., the leading knowledge graph platform company and creator of the Knowledge Guru application, announced it has been named to KMWorld's acclaimed list of ' 100 Companies That Matter in Knowledge Management 2024 .'
  • Cambridge Semantics' knowledge graph platform, Anzo®, supports organizational data integration initiatives for robust data-driven strategies and advanced analytics.
  • For more information on how Cambridge Semantics makes turning silo-ed data into enterprise-scale knowledge graphs enabling generational AI and more, visit https://cambridgesemantics.com or contact us directly at [email protected] .

eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin

Retrieved on: 
Friday, February 23, 2024

SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29.

Key Points: 
  • SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29.
  • Rated #1 by analysts and KMWorld, the eGain Knowledge Hub delivers accurate answers and personalized guidance in the flow of work for agents.
  • Accelerating automation in the Knowledge Hub is eGain AssistGPT ™, a new no-code, generative AI capability that helps companies build knowledge using customer conversations and SME documents, up to 5x faster than industry benchmarks.
  • The company will demonstrate how the Knowledge Hub leverages generative AI to deliver much quicker business value at scale, with radical task automation for knowledge authors, agents, and analysts.

M-Files Leverages Automation and AI to Revolutionize the Workplace in 2023

Retrieved on: 
Thursday, March 7, 2024

“Automation is critical to ensure the productivity of knowledge workers,” said Antti Nivala, founder and CEO, M-Files.

Key Points: 
  • “Automation is critical to ensure the productivity of knowledge workers,” said Antti Nivala, founder and CEO, M-Files.
  • By creating a new work paradigm with knowledge work automation, we remove the challenge of sorting through information manually, simplifying daily tasks and increasing productivity.
  • In 2023 among the first in our market, M-Files enhanced its knowledge work automation platform with generative AI capabilities to revolutionize the way knowledge workers automate their processes - from document creation and management to workflow automation, external collaboration, enterprise search, security, compliance, and audit trails.
  • In 2023, M-Files expanded its offering with next-generation, no-code document automation capabilities through its acquisition of Ment and integration into the M-Files platform.

Pega’s Clients, Culture, and Market Leadership Recognized for Continued Excellence

Retrieved on: 
Tuesday, February 6, 2024

“These multiple technology awards are great recognition of Pega’s team members who are dedicated to delivering innovative technology that helps our clients be more effective and productive in meeting their ambitious goals,” said Don Schuerman, CTO, Pega. “Ground-breaking leaders -- both at Pega and within our clients’ organizations - are using AI to generate business-transforming outcomes, and we’re excited to be leading the charge in AI innovation.”

Key Points: 
  • These wins reflect Pega’s continued innovation, leadership, and commitment to fostering better experiences for its people, clients, and partners.
  • The award is presented by CRM Magazine , a leading source for tools, products, and services relevant to the CRM market.
  • MarTech Breakthrough Awards – Pega Customer Decision Hub™ was recognized for excellence in the field of marketing, ad, and sales technology.
  • CDP Discloser 2023 – Pega was recognized for its commitment to environmental transparency and action through CDP disclosure in 2023.

eGain Wins KMWorld Magazine’s KM Promise Award for 2023

Retrieved on: 
Friday, November 10, 2023

SUNNYVALE, Calif., Nov. 10, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine for the 2023 KMPromise Award .

Key Points: 
  • SUNNYVALE, Calif., Nov. 10, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine for the 2023 KMPromise Award .
  • Presented to eGain at the KMWorld 2023 Conference in Washington, D.C., the award is given to the organization that is delivering on its promise to customers by providing innovative technology solutions for implementing and integrating KM practices into their business processes, according to KMWorld.
  • “I’m delighted that eGain has won the KMWorld Promise Award this year.
  • This is a well-deserved honor.”
    “We are honored to receive this award,” said Ashu Roy, eGain CEO.

KnowledgeLake Appoints New Vice Presidents of Marketing and Sales

Retrieved on: 
Wednesday, November 15, 2023

ST. LOUIS, Nov. 15, 2023 /PRNewswire/ -- KnowledgeLake, a leading modern cloud-native Enterprise Content Management (ECM) platform, is proud to announce the appointment of two veteran industry professionals, Bart Peluso III, as Vice President of Marketing and Russell Malz, Vice President of Sales, to its executive team. The new hires are pivotal in driving the company's growth and market presence in the ever-evolving ECM landscape.

Key Points: 
  • ST. LOUIS, Nov. 15, 2023 /PRNewswire/ -- KnowledgeLake , a leading modern cloud-native Enterprise Content Management (ECM) platform, is proud to announce the appointment of two veteran industry professionals, Bart Peluso III, as Vice President of Marketing and Russell Malz, Vice President of Sales, to its executive team.
  • KnowledgeLake is now well-positioned to elevate itself in the market as we continue reshaping the future of ECM," says Ron Cameron, Founder and CEO of KnowledgeLake.
  • As the Vice President of Marketing at KnowledgeLake, Peluso is central in shaping the company's marketing strategy and initiatives.
  • With a history of delivering impressive sales outcomes within the AI and Intelligent Automation sector, Malz joins KnowledgeLake to spearhead the company's sales strategy.

KnowledgeLake Wins 2023 KMWorld Readers' Choice Award

Retrieved on: 
Thursday, November 2, 2023

ST. LOUIS, Nov. 2, 2023 /PRNewswire/ -- KnowledgeLake, a leading modern cloud-native Enterprise Content Management (ECM) platform, announced today that it has been honored with the 2023 KMWorld Readers' Choice Award for "Best Information Governance." This is the third time KnowledgeLake has won the annual award spotlighting innovative products and services that business and IT professionals depend on for continued success.

Key Points: 
  • ST. LOUIS, Nov. 2, 2023 /PRNewswire/ -- KnowledgeLake , a leading modern cloud-native Enterprise Content Management (ECM) platform, announced today that it has been honored with the 2023 KMWorld Readers' Choice Award for "Best Information Governance."
  • This is the third time KnowledgeLake has won the annual award spotlighting innovative products and services that business and IT professionals depend on for continued success.
  • The KMWorld Readers' Choice Award adds to an ever-growing list of previous accolades for KnowledgeLake.
  • For more information about the KMWorld Readers' Choice Awards and a comprehensive list of winners, please visit KMWorld's official website here .