Teleperformance honored by Singapore Airlines with CEO service excellence award for outstanding partner
NEW YORK, Aug. 28, 2023 /PRNewswire/ -- Teleperformance , a global leader in digital business services, announced today that it was honored by Singapore Airlines (SIA) with the CEO Service Excellence Award as an Outstanding Partner.
- NEW YORK, Aug. 28, 2023 /PRNewswire/ -- Teleperformance , a global leader in digital business services, announced today that it was honored by Singapore Airlines (SIA) with the CEO Service Excellence Award as an Outstanding Partner.
- The award recognizes Teleperformance for its customer care support of SIA customers across Europe.
- In recognizing Teleperformance with the award honored, SIA cited Teleperformance for its unwavering commitment to compassionate customer care.
- In the first year of its partnership, the Teleperformance launched unique dashboard tracking of SIA customer escalations, which helped the Teleperformance customer care team serve Singapore Airline's customers 50-70% faster.