United's Tech Innovations Help Travelers Save Time During Record-Setting Thanksgiving Travel Season
CHICAGO, Nov. 14, 2023 /PRNewswire/ -- United is gearing up for a record-setting Thanksgiving travel season, with more than 5.9 million people expected to fly the airline between Nov. 17-29. Knowing that every minute will count for travelers eager to reunite with loved ones for the holiday, United's customer experience team has been working all year on industry-first innovations that help travelers skip lines, get through security faster, make tight connections and improve the overall travel experience.
- Since announcing this new feature earlier this year , United has helped more than 200,000 families book seats together for free.
- United also offers resources to help travelers who have cognitive or invisible disabilities plan their trip, navigate the airport and ensure a seamless onboard experience.
- New tactile signage will help people with visual disabilities better identify row numbers, seat assignments and lavatory locations independently.
- Customers can add their wheelchair specifications and packing instructions prior to travel in the United app or united.com .